Sean Henderson
Account Manager, Retail Business Group at The NPD Group- Claim this Profile
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Bio
Steve Gerst
Sean passed Delta Associates' Bronze Business Insights Certification Exam in June 2018 by demonstrating the ability to analyze data, identify business insights, and effectively communicate the findings. Based on testing of thousands of similar professionals, this put Sean's business insight skills in the top 5% of the retail industry.
Darryl D'Sa, CPA, CMA, MBA (he/him)
Sean reported to me during his co-op term at BlackBerry. I found Sean was quick to learn new tasks assigned to him and managed follow up activities in a professional manner placing customer service at the forefront of his efforts. When faced with a situation he did not have the requisite knowledge of, he sought my advice, always leading with his view of the problem and the solution. This allowed me to better guide him making us more productive as a team. Sean remains calm under pressure, reasoning his way to a solution. Through the entire period that Sean worked for me I found he demonstrated his enthusiasm for his work, communicated clearly with me planning enough time for me to follow up. I whole heartedly recommend Sean and am confident he will make a valuable contribution to your team
Steve Gerst
Sean passed Delta Associates' Bronze Business Insights Certification Exam in June 2018 by demonstrating the ability to analyze data, identify business insights, and effectively communicate the findings. Based on testing of thousands of similar professionals, this put Sean's business insight skills in the top 5% of the retail industry.
Darryl D'Sa, CPA, CMA, MBA (he/him)
Sean reported to me during his co-op term at BlackBerry. I found Sean was quick to learn new tasks assigned to him and managed follow up activities in a professional manner placing customer service at the forefront of his efforts. When faced with a situation he did not have the requisite knowledge of, he sought my advice, always leading with his view of the problem and the solution. This allowed me to better guide him making us more productive as a team. Sean remains calm under pressure, reasoning his way to a solution. Through the entire period that Sean worked for me I found he demonstrated his enthusiasm for his work, communicated clearly with me planning enough time for me to follow up. I whole heartedly recommend Sean and am confident he will make a valuable contribution to your team
Steve Gerst
Sean passed Delta Associates' Bronze Business Insights Certification Exam in June 2018 by demonstrating the ability to analyze data, identify business insights, and effectively communicate the findings. Based on testing of thousands of similar professionals, this put Sean's business insight skills in the top 5% of the retail industry.
Darryl D'Sa, CPA, CMA, MBA (he/him)
Sean reported to me during his co-op term at BlackBerry. I found Sean was quick to learn new tasks assigned to him and managed follow up activities in a professional manner placing customer service at the forefront of his efforts. When faced with a situation he did not have the requisite knowledge of, he sought my advice, always leading with his view of the problem and the solution. This allowed me to better guide him making us more productive as a team. Sean remains calm under pressure, reasoning his way to a solution. Through the entire period that Sean worked for me I found he demonstrated his enthusiasm for his work, communicated clearly with me planning enough time for me to follow up. I whole heartedly recommend Sean and am confident he will make a valuable contribution to your team
Steve Gerst
Sean passed Delta Associates' Bronze Business Insights Certification Exam in June 2018 by demonstrating the ability to analyze data, identify business insights, and effectively communicate the findings. Based on testing of thousands of similar professionals, this put Sean's business insight skills in the top 5% of the retail industry.
Darryl D'Sa, CPA, CMA, MBA (he/him)
Sean reported to me during his co-op term at BlackBerry. I found Sean was quick to learn new tasks assigned to him and managed follow up activities in a professional manner placing customer service at the forefront of his efforts. When faced with a situation he did not have the requisite knowledge of, he sought my advice, always leading with his view of the problem and the solution. This allowed me to better guide him making us more productive as a team. Sean remains calm under pressure, reasoning his way to a solution. Through the entire period that Sean worked for me I found he demonstrated his enthusiasm for his work, communicated clearly with me planning enough time for me to follow up. I whole heartedly recommend Sean and am confident he will make a valuable contribution to your team
Experience
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The NPD Group
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United States
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Market Research
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700 & Above Employee
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Account Manager, Retail Business Group
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Apr 2020 - Present
NPD offers data, industry expertise, and prescriptive analytics to help our clients grow their businesses in a changing world. Over 2000 companies worldwide rely on us to help them measure, predict, and improve performance across all channels, including brick-and-mortar and e-commerce.• Analyzing retailer point-of sale data to develop actionable insights by identifying growth opportunities.• Creating engaging presentations to communicate key findings and outline potential strategies for future growth.• Report Automation: automated the creation of Excel based reports by using VBA.• Building relationships with NPD’s retail clients by providing excellent client service and delivering client value by acting as a trusted advisor.
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Account Specialist, Retail Business Group
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Jan 2016 - Apr 2020
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StarTech.com
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Canada
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Computer Hardware Manufacturing
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200 - 300 Employee
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Analyst, Market Research
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Jun 2014 - Dec 2015
StarTech.com is a manufacturer of hard to find connectivity products for the IT & AV markets.• Primarily supported the Amazon business by providing operational insights and analysis of several thousand products sold by StarTech.com across the Amazon platform globally. • Identified operational improvements by using datasets collected from the Amazon platform and StarTech’s internal data. Data analyzed included: inventory, pricing, and SEO related metrics. StarTech.com is a manufacturer of hard to find connectivity products for the IT & AV markets.• Primarily supported the Amazon business by providing operational insights and analysis of several thousand products sold by StarTech.com across the Amazon platform globally. • Identified operational improvements by using datasets collected from the Amazon platform and StarTech’s internal data. Data analyzed included: inventory, pricing, and SEO related metrics.
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BlackBerry
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Canada
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Software Development
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700 & Above Employee
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Pricing Analyst (Co-op)
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Sep 2013 - Dec 2013
• Assisted the Director of Strategic Pricing by performing analysis of smartphone hardware sales and pricing data gathered from several market research partners. • Assisted the Director of Strategic Pricing by performing analysis of smartphone hardware sales and pricing data gathered from several market research partners.
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Analyst, Market Research (Co-op)
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Jan 2013 - Apr 2013
• Delivered actionable insights as a member of the market research team and surpassed management expectations by efficiently executing research and providing new product recommendations.• Analyzed industry research reports and constantly monitored technology industry developments. Generated detailed research reports outlining operational implications and recommendations, this provided strategic support for the product management department. • Delivered actionable insights as a member of the market research team and surpassed management expectations by efficiently executing research and providing new product recommendations.• Analyzed industry research reports and constantly monitored technology industry developments. Generated detailed research reports outlining operational implications and recommendations, this provided strategic support for the product management department.
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TD
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Canada
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Banking
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700 & Above Employee
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Customer Service Associate
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May 2011 - Sep 2012
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Customer Support
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May 2006 - Sep 2012
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Education
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2012 - 2014
Lazaridis School of Business & Economics at Wilfrid Laurier University
Master of Business Administration (MBA) -
2005 - 2010
University of Waterloo
Honours Arts & Business
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