Experience

Bench Accounting

• Operations Team Lead (Accounting Team Lead)

  • Dec 2015 - Present

  • Being in front of client communications on the team. Reviewing and assessing client situations, and guiding my team to respond with the appropriate verbiage to ensure clients are understood and a suitable resolution is found. • Leading a team of 9 to 12 Accounting Associates, with a client portfolio of 500+ clients, while regularly receiving higher than average engagement survey results showing a happier and more engaged team than the company norm.• Motivating the team, and all of… • Being in front of client communications on the team. Reviewing and assessing client situations, and guiding my team to respond with the appropriate verbiage to ensure clients are understood and a suitable resolution is found. • Leading a team of 9 to 12 Accounting Associates, with a client portfolio of 500+ clients, while regularly receiving higher than average engagement survey results showing a happier and more engaged team than the company norm.• Motivating the team, and all of Operations, to ensure a positive work environment and committed associates.• Managing associates working remotely in different countries, while helping them maintain higher than average key performance indicators.• Mentoring associates, especially those seeking promotions, to help with their growth outside of the regular bounds of their job description.• Interviewing accounting associate candidates from external candidates, as well as conducting internal interviews for promotions. Show more Show less



Bench Accounting

• Expert Accounting Associate

  • Jun 2015 - Oct 2015

• Accounting Associate

  • Feb 2014 - May 2015



Couples for Christ - Kids for Christ

• Pacific Region Kids for Christ Area Head

  • Jan 2010 - Dec 2013

  Worked regularly with different Catholic not-for-profit organizations to lead a group of over 200 children, aged 4 to 12, in British Columbia (lower mainland and Victoria areas). Planned and led province-wide events quarterly, and helped plan city-wide events monthly.



Couples for Christ - Youth

• Surrey 2 Chapter Head

  • Jan 2008 - Jan 2010

  In charge of over 200 members, aged 12-21, located in Surrey. Organized and led assemblies and meetings once or twice a month.