Hannah Kinley

Strategic Project Manager at UW-Madison, Division of Information Technology (DoIT)
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Contact Information
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(386) 825-5501
Location
Madison, Wisconsin, United States, US
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Michael Murdoch

Hannah is a wonderful product manager and I have had the pleasure of working with her for nearly a year now mainly on Step Up for Jisc. She takes a very collaborative approach, calmly assessing the situation and delivering as needed. There is no stress when Hannah is involved, so projects become a breeze to work on. Looking forward to more chances to work together in the future.

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Credentials

  • Complete Product Management
    Tarigo Product Management
    Nov, 2019
    - Nov, 2024

Experience

  • UW-Madison Division of Information Technology (DoIT)
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Strategic Project Manager
      • Sep 2021 - Present

      Strategic project manager in the Academic Technology department at UW-Madison, managing a portfolio of technical, strategic, and change management projects with impacts across the University. - Designed and implemented a reusable project discovery and implementation approach for large-scale, cross-campus initiatives - Successfully managed a year-long project with 60 stakeholders across 9 teams and 12 departments, delivering it in-scope and under-budget - Successfully implemented a… Show more Strategic project manager in the Academic Technology department at UW-Madison, managing a portfolio of technical, strategic, and change management projects with impacts across the University. - Designed and implemented a reusable project discovery and implementation approach for large-scale, cross-campus initiatives - Successfully managed a year-long project with 60 stakeholders across 9 teams and 12 departments, delivering it in-scope and under-budget - Successfully implemented a name pronunciation tool integration supporting inclusive student practices, ahead of schedule and under budget - Managed and implemented campus-wide roll-out of virtual interviewing tool via a third-party vendor; managing procurement and vendor relations, and unifying multiple existing contracts across campus - Completed a 7-part Equity, Diversity, and Inclusion training Show less Strategic project manager in the Academic Technology department at UW-Madison, managing a portfolio of technical, strategic, and change management projects with impacts across the University. - Designed and implemented a reusable project discovery and implementation approach for large-scale, cross-campus initiatives - Successfully managed a year-long project with 60 stakeholders across 9 teams and 12 departments, delivering it in-scope and under-budget - Successfully implemented a… Show more Strategic project manager in the Academic Technology department at UW-Madison, managing a portfolio of technical, strategic, and change management projects with impacts across the University. - Designed and implemented a reusable project discovery and implementation approach for large-scale, cross-campus initiatives - Successfully managed a year-long project with 60 stakeholders across 9 teams and 12 departments, delivering it in-scope and under-budget - Successfully implemented a name pronunciation tool integration supporting inclusive student practices, ahead of schedule and under budget - Managed and implemented campus-wide roll-out of virtual interviewing tool via a third-party vendor; managing procurement and vendor relations, and unifying multiple existing contracts across campus - Completed a 7-part Equity, Diversity, and Inclusion training Show less

  • Everest
    • United States
    • Design
    • 1 - 100 Employee
    • Product Manager
      • May 2021 - Sep 2021

      Product Manager for a design agency (Everest), 100% embedded in a high-profile B2C Financial Technology company, leading a customer-facing product area. - In first 2 weeks, ran productive agile sprint ceremonies, stakeholder meetings, and company-wide outcome reporting for my product area - In first month, implemented process improvements and documentation for overall increase in productivity and quality of stakeholder relationships - Collected business and stakeholder requirements… Show more Product Manager for a design agency (Everest), 100% embedded in a high-profile B2C Financial Technology company, leading a customer-facing product area. - In first 2 weeks, ran productive agile sprint ceremonies, stakeholder meetings, and company-wide outcome reporting for my product area - In first month, implemented process improvements and documentation for overall increase in productivity and quality of stakeholder relationships - Collected business and stakeholder requirements to build a strategic quarterly roadmap to deliver a projected $1M increase in revenue - Led new product ideation, design, and development for a financial technology sales product - Conducted a virtual team-building workshop with the product team via Miro to define team superpowers, growth opportunities, and overall identity in a time of high turnover and instability. Show less Product Manager for a design agency (Everest), 100% embedded in a high-profile B2C Financial Technology company, leading a customer-facing product area. - In first 2 weeks, ran productive agile sprint ceremonies, stakeholder meetings, and company-wide outcome reporting for my product area - In first month, implemented process improvements and documentation for overall increase in productivity and quality of stakeholder relationships - Collected business and stakeholder requirements… Show more Product Manager for a design agency (Everest), 100% embedded in a high-profile B2C Financial Technology company, leading a customer-facing product area. - In first 2 weeks, ran productive agile sprint ceremonies, stakeholder meetings, and company-wide outcome reporting for my product area - In first month, implemented process improvements and documentation for overall increase in productivity and quality of stakeholder relationships - Collected business and stakeholder requirements to build a strategic quarterly roadmap to deliver a projected $1M increase in revenue - Led new product ideation, design, and development for a financial technology sales product - Conducted a virtual team-building workshop with the product team via Miro to define team superpowers, growth opportunities, and overall identity in a time of high turnover and instability. Show less

  • Jisc
    • United Kingdom
    • Education
    • 700 & Above Employee
    • Product Manager
      • Dec 2018 - Nov 2020

      Product Manager in the R&D department of a non-profit supporting technology in higher education institutions across the UK. Managed B2B service evaluating and advising edtech SaaS startups selling to UK higher education institutions: - Honed the product offering and strategy to grow customer base from 10 to 50 in three months - Designed, implemented, and managed new pipeline and sales process with sales team - Designed and implemented new customer journey for… Show more Product Manager in the R&D department of a non-profit supporting technology in higher education institutions across the UK. Managed B2B service evaluating and advising edtech SaaS startups selling to UK higher education institutions: - Honed the product offering and strategy to grow customer base from 10 to 50 in three months - Designed, implemented, and managed new pipeline and sales process with sales team - Designed and implemented new customer journey for onboarding and evaluation, doubling our team's capacity for customer management - Consulted with 30+ startup CEOs on their legal, security, product, and sales practices to validate robust business practices Led discovery initiative to improve the accessibility and reproducibility of scientific studies: - Quickly developed domain expertise on technical research topics to represent goals and issues internally with leadership, and externally with the research community (including conference presentations and workshops) - Initiated international collaborations, evaluated market trends, and conducted stakeholder interviews to propose a 2-year innovation roadmap, including new product ideas, partnerships, and thought leadership. Participated in company-wide Innovation: - Participated in a multi-week design thinking workshop to generate innovative product ideas for the company, and propose solutions to - Experience testing hypotheses with MVPs, rapid sprints, and a fail fast attitude - with a focus on reporting out on performance - Experience interviewing users, capturing feedback, and using themes to drive product improvements - Designed stage-gate innovation intake process for new product ideas using Wazoku - Designed and proposed streamlined user feedback process for all new products launched by R&D team, including comparing and testing platforms to fit the team’s needs. Show less Product Manager in the R&D department of a non-profit supporting technology in higher education institutions across the UK. Managed B2B service evaluating and advising edtech SaaS startups selling to UK higher education institutions: - Honed the product offering and strategy to grow customer base from 10 to 50 in three months - Designed, implemented, and managed new pipeline and sales process with sales team - Designed and implemented new customer journey for… Show more Product Manager in the R&D department of a non-profit supporting technology in higher education institutions across the UK. Managed B2B service evaluating and advising edtech SaaS startups selling to UK higher education institutions: - Honed the product offering and strategy to grow customer base from 10 to 50 in three months - Designed, implemented, and managed new pipeline and sales process with sales team - Designed and implemented new customer journey for onboarding and evaluation, doubling our team's capacity for customer management - Consulted with 30+ startup CEOs on their legal, security, product, and sales practices to validate robust business practices Led discovery initiative to improve the accessibility and reproducibility of scientific studies: - Quickly developed domain expertise on technical research topics to represent goals and issues internally with leadership, and externally with the research community (including conference presentations and workshops) - Initiated international collaborations, evaluated market trends, and conducted stakeholder interviews to propose a 2-year innovation roadmap, including new product ideas, partnerships, and thought leadership. Participated in company-wide Innovation: - Participated in a multi-week design thinking workshop to generate innovative product ideas for the company, and propose solutions to - Experience testing hypotheses with MVPs, rapid sprints, and a fail fast attitude - with a focus on reporting out on performance - Experience interviewing users, capturing feedback, and using themes to drive product improvements - Designed stage-gate innovation intake process for new product ideas using Wazoku - Designed and proposed streamlined user feedback process for all new products launched by R&D team, including comparing and testing platforms to fit the team’s needs. Show less

  • UW-Madison Division of Information Technology (DoIT)
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Strategic Project Manager
      • May 2017 - Dec 2018

      Strategic project manager in the Academic Technology department at UW-Madison, managing a portfolio of technical, strategic, and change management projects with impacts across the University. Procure and implement cloud-based enterprise software supporting STEM quizzing functionality: - Gathered requirements, researched, validated, and implemented best market solution to support online quizzing needs for 60% of STEM courses on campus - Managed budgetary, personnel, and… Show more Strategic project manager in the Academic Technology department at UW-Madison, managing a portfolio of technical, strategic, and change management projects with impacts across the University. Procure and implement cloud-based enterprise software supporting STEM quizzing functionality: - Gathered requirements, researched, validated, and implemented best market solution to support online quizzing needs for 60% of STEM courses on campus - Managed budgetary, personnel, and roadmap planning to keep team in scope and within budget using Excel and Teamwork - Managed third-party development and internal testing of high-profile features on tight timelines using Pivotal and Excel - Managed University procurement process and vendor management for licensing product and contracting custom development from the vendor. Consultation service redesigning high enrollment university courses to improve student learning outcomes: - Collected and analyze project performance data, creating high-level visual reports to communicate project goals, successes, and needs to campus leadership - Worked with a team of instructional designers to create and populate a portfolio of artifacts showcasing project successes - Regularly interviewed subject matter experts to understand project goals and student impact in order to represent scope of impact Show less Strategic project manager in the Academic Technology department at UW-Madison, managing a portfolio of technical, strategic, and change management projects with impacts across the University. Procure and implement cloud-based enterprise software supporting STEM quizzing functionality: - Gathered requirements, researched, validated, and implemented best market solution to support online quizzing needs for 60% of STEM courses on campus - Managed budgetary, personnel, and… Show more Strategic project manager in the Academic Technology department at UW-Madison, managing a portfolio of technical, strategic, and change management projects with impacts across the University. Procure and implement cloud-based enterprise software supporting STEM quizzing functionality: - Gathered requirements, researched, validated, and implemented best market solution to support online quizzing needs for 60% of STEM courses on campus - Managed budgetary, personnel, and roadmap planning to keep team in scope and within budget using Excel and Teamwork - Managed third-party development and internal testing of high-profile features on tight timelines using Pivotal and Excel - Managed University procurement process and vendor management for licensing product and contracting custom development from the vendor. Consultation service redesigning high enrollment university courses to improve student learning outcomes: - Collected and analyze project performance data, creating high-level visual reports to communicate project goals, successes, and needs to campus leadership - Worked with a team of instructional designers to create and populate a portfolio of artifacts showcasing project successes - Regularly interviewed subject matter experts to understand project goals and student impact in order to represent scope of impact Show less

  • Epistemic Analytics
    • Madison, WI
    • Lab & Product Manager
      • Jan 2014 - Apr 2017

      Educational psychology research lab at UW - Madison designing and implementing research-based education games for K-12 and college-aged students. Lab manager: - Designed the first lab-wide project tracking system - Designed, implemented, and maintained new WordPress-based website for the lab - Tracked and managed $3M in grant funding, reporting out to department finance team dn principle investigator - Hired and managed two full-time employees and a team of 10+ part-time… Show more Educational psychology research lab at UW - Madison designing and implementing research-based education games for K-12 and college-aged students. Lab manager: - Designed the first lab-wide project tracking system - Designed, implemented, and maintained new WordPress-based website for the lab - Tracked and managed $3M in grant funding, reporting out to department finance team dn principle investigator - Hired and managed two full-time employees and a team of 10+ part-time student software testers Product manager: - Implemented agile development processes for a B2B2C SaaS platform during a period of high growth to support improved implementations and software updates. - Designed and lead new admin training program with 10+ different educator teams, nationally and internationally. - Set up and managed up to 10 simultaneous, and 50+ different, software implementations - providing live virtual end-user support, often requiring live big troubleshooting and on-the-fly solutioning for teachers. - Initiated and led regular end-user feedback sessions, user groups, and innovation sessions to collect and prioritize platform improvement ideas. - Worked with internal development team to design bug and feature reporting and prioritization processes using Pivotal Tracker - Initiated and led redesign of admin dashboard for improved usability and decreased visual overwhelm; working closely with a UX expert, development team, and subject matter experts. - Hired, trained, and managed a team of 10+ part-time software testers. - Led a cross-functional team of subject matter experts, designers, and developers to build a new product for authoring complex, interdependent educational game content. Show less Educational psychology research lab at UW - Madison designing and implementing research-based education games for K-12 and college-aged students. Lab manager: - Designed the first lab-wide project tracking system - Designed, implemented, and maintained new WordPress-based website for the lab - Tracked and managed $3M in grant funding, reporting out to department finance team dn principle investigator - Hired and managed two full-time employees and a team of 10+ part-time… Show more Educational psychology research lab at UW - Madison designing and implementing research-based education games for K-12 and college-aged students. Lab manager: - Designed the first lab-wide project tracking system - Designed, implemented, and maintained new WordPress-based website for the lab - Tracked and managed $3M in grant funding, reporting out to department finance team dn principle investigator - Hired and managed two full-time employees and a team of 10+ part-time student software testers Product manager: - Implemented agile development processes for a B2B2C SaaS platform during a period of high growth to support improved implementations and software updates. - Designed and lead new admin training program with 10+ different educator teams, nationally and internationally. - Set up and managed up to 10 simultaneous, and 50+ different, software implementations - providing live virtual end-user support, often requiring live big troubleshooting and on-the-fly solutioning for teachers. - Initiated and led regular end-user feedback sessions, user groups, and innovation sessions to collect and prioritize platform improvement ideas. - Worked with internal development team to design bug and feature reporting and prioritization processes using Pivotal Tracker - Initiated and led redesign of admin dashboard for improved usability and decreased visual overwhelm; working closely with a UX expert, development team, and subject matter experts. - Hired, trained, and managed a team of 10+ part-time software testers. - Led a cross-functional team of subject matter experts, designers, and developers to build a new product for authoring complex, interdependent educational game content. Show less

Education

  • University of Wisconsin-Madison
    Bachelor of Science (B.S.), English Language and Literature, General
    2010 - 2013
  • Iowa State University
    Master of Science - MS, Human-Computer Interaction
    2017 - 2023

Community

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