Experience

BCN Visuals | 3D Billboards

• United States
• Advertising Services
• 1 - 100 Employee

• Sales Marketing Operations & Enablement

  • Jan 2023 - Present



Planning Poker Online

• Spain
• Desktop Computing Software Products
• 1 - 100 Employee

• Growth Consultant

  • Oct 2022 - Jan 2023

  - In depth analysis of the customer journey and personas - CRO, SEO, PPC, content and email marketing strategies applied - Cross-functional alignment of product, UX and growth team - Growth of 3x in new pipeline - Actionable insights and KPIs track to improve engagement - In depth analysis of the customer journey and personas - CRO, SEO, PPC, content and email marketing strategies applied - Cross-functional alignment of product, UX and growth team - Growth of 3x in new pipeline - Actionable insights and KPIs track to improve engagement



Sermo

• United States
• Software Development
• 400 - 500 Employee

• Business Development Lead

  • Apr 2021 - Sep 2022

  - Lead value proposition and global product awareness - Outline and define outbound & upsell campaigns - +300K in new pipeline - Proven team's track record of 5M - Deploy tools to automate upsell & cross-sell reach in CRM - Lead value proposition and global product awareness - Outline and define outbound & upsell campaigns - +300K in new pipeline - Proven team's track record of 5M - Deploy tools to automate upsell & cross-sell reach in CRM



Abi Global Health

• Ireland
• Hospitals and Health Care
• 1 - 100 Employee

• Sales Operations & Enablement

  • Apr 2020 - Apr 2021

  Work as a team player connecting Marketing, Sales & Comms Develop convincing fact-based sales storytelling and enablement tools Establish a common positioning & vision and train the sales team Social-, Product-, Nurture- & Industry marketing Design of coherent, effective content and automation to match multi-channel dynamics and tactics Work as a team player connecting Marketing, Sales & Comms Develop convincing fact-based sales storytelling and enablement tools Establish a common positioning & vision and train the sales team Social-, Product-, Nurture- & Industry marketing Design of coherent, effective content and automation to match multi-channel dynamics and tactics



HelloMrLead

• Spain
• Advertising Services
• 1 - 100 Employee

• Business Development Manager

  • Mar 2019 - Jan 2020

  Understand drivers and barriers per segment to gain effective resultsDefine and guide digital marketing & outbound campaigns Validate comms and sales innovation proposalsSummarize markets dynamics & track performance in the CRMOptimize budget and a team of 11 to source +30 Saas customersNurture of sales funnel through creative social selling and content strategiesCreation, forecasting and analysis of marketing intelligence for performance improvement

• Sales Development

  • Sep 2018 - Mar 2019



Webhelp OneLink

• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Content & Training Specialist

  • Oct 2015 - Sep 2017

  Branding and talent retention through a value-based culture Boost people’s talents, promoting best-in-class performance through leadership and coaching methodology Change management trainings supporting new values of M&A Define and ideate content strategy, course material, train-the-trainer guides and decks. Follow content trends to develop relevant and appealing frameworks Proofreading, publishing in LMS and tracking completion metrics Branding and talent retention through a value-based culture Boost people’s talents, promoting best-in-class performance through leadership and coaching methodology Change management trainings supporting new values of M&A Define and ideate content strategy, course material, train-the-trainer guides and decks. Follow content trends to develop relevant and appealing frameworks Proofreading, publishing in LMS and tracking completion metrics



Universidad de San Carlos de Guatemala

• Guatemala
• Higher Education
• 700 & Above Employee

• German Teacher

  • Jan 2015 - Dec 2016

  Language teacher for kids and adults Content and curricula development Cultural and learning activities planning and development Language teacher for kids and adults Content and curricula development Cultural and learning activities planning and development



CVJungle

• Guatemala
• Human Resources Services
• 1 - 100 Employee

• Marketing & Content Manager

  • Jan 2015 - Oct 2015

  *Project sold to a public institution on Oct. 2015* Researching content, channel and consumer dynamics to ensure customer-centric engagement Define content calendar across all platforms, ensuring effective SEO & SMO Coordinating and supporting with the design team to ensure timely delivery of assets Strategic track of consumer and content analytics to generate data-driven growth Follow the latest content trends, consumer preferences, and advancements in technology *Project sold to a public institution on Oct. 2015* Researching content, channel and consumer dynamics to ensure customer-centric engagement Define content calendar across all platforms, ensuring effective SEO & SMO Coordinating and supporting with the design team to ensure timely delivery of assets Strategic track of consumer and content analytics to generate data-driven growth Follow the latest content trends, consumer preferences, and advancements in technology



Austrian Consulate Guatemala

• Guatemala

• Consular Assistant

  • Mar 2014 - Jun 2015

  PR & Event planning Internal and external communications and affairs PR & Event planning Internal and external communications and affairs



Colegio Suizo Americano

• Guatemala
• Primary and Secondary Education
• 1 - 100 Employee

• German Teacher

  • Jan 2014 - Mar 2015

  Language teacher for kids and teenagers ages 8-18 Content and curricula development Cultural and learning activities planning and development Language teacher for kids and teenagers ages 8-18 Content and curricula development Cultural and learning activities planning and development



TELUS

• Canada
• Telecommunications
• 700 & Above Employee

• Customer Experience Coach

  • May 2011 - Dec 2013

  Quality control of KPI's (NPS based) Team supervision and engagement Customer service and positive wording strategy Quality control of KPI's (NPS based) Team supervision and engagement Customer service and positive wording strategy



Antillon Consultores

• Human Resources Consultant

  • Apr 2008 - Oct 2010

  Personal Reorganization Functions and Processes manuals Personal Reorganization Functions and Processes manuals