Experience

Brundage Mountain Resort

• United States
• Recreational Facilities
• 1 - 100 Employee

• Executive Assistant

  • Feb 2022 - Present



Cadence Preferred

• United States
• Advertising Services
• 1 - 100 Employee

• Surface Hub Project Manager – Microsoft SMS&P Field & Channel Partners

  • Apr 2015 - Dec 2015

  As a senior PM in the SMS&P (Small and Mid-Market Solutions and Partners) Surface Hub Devices team for Microsoft, my responsibilities were both complex and diverse in that I was responsible for the overall Surface Hub pre and post launch representation and management for SMS&P while also supporting the hiring process by creating the strategy and orchestration for recruiting and hiring 39 roles distributed globally. As the main point of contact to and through the SMS&P organization. I was responsible for keeping up to date on product, operations, readiness, support, incentives, legal, headcount planning, and recruitment. Event and tradeshow orchestration and attendance both partner and internally focused, which included meeting scheduling, demo and partner interaction and assessment at InfoComm. Agenda and content design, deck development, room reservations, “field trip” orchestration and leadership for our internal summit. Developed and conducted field new hire, product, and program training.



Allyis

• United States
• Information Technology & Services
• 400 - 500 Employee

• Program Manager - OEM Embedded Partner

  • Sep 2013 - Apr 2015

  Overall incentive plan management and training responsibility of 45 global OEM Embedded Distributor Partners and the Office Partner Incentives program. Asset creation and distribution for reseller and distributor channel partners. Advised OED partners on their Go-To-Market plans and created new methods to fully utilize incentive funds and maximize ROI, increasing CPE by 10 points. Overall incentive plan management and training responsibility of 45 global OEM Embedded Distributor Partners and the Office Partner Incentives program. Asset creation and distribution for reseller and distributor channel partners. Advised OED partners on their Go-To-Market plans and created new methods to fully utilize incentive funds and maximize ROI, increasing CPE by 10 points.



Microsoft

• United States
• Software Development
• 700 & Above Employee

• Project Manager - IT Pro Engagement

  • Aug 2012 - Aug 2013

  Responsible for the overall management for Microsoft Developer Platform Evangelist projects focused on developing relationships with IT Pros in existing enterprise partners. Oversaw staff digital asset creation and evidence content for use by enterprise account managers regarding IT Pros, delivered before 60-day deadline. Orchestrated the development of event presentations and content at the Microsoft Executive Briefing Center for IT Pros from 5 major enterprise accounts. 85% attendance to registration conversion; 100% whole day retention; 8.0 out of 9.0 overall event satisfaction.



Microsoft

• United States
• Software Development
• 700 & Above Employee

• Marketing & Communications - Global Foundations Services

  • Sep 2011 - Jun 2012

  Analyst and organizational lead for a communications strategy change for >18,000 employees in the GFS organization at Microsoft. GFS hosts over 200 Microsoft online services (Bing, MSN, Windows Live, Azure) and manages data centers. Communication vehicles, ROB and tools were analyzed within the 7 teams that make up the GFS structure utilizing survey and meeting discovery. I then presented a new communications plan with consolidation recommendations and facilitated these cross-group communication strategies.



Microsoft

• United States
• Software Development
• 700 & Above Employee

• Communications Project Manager - Microsoft Services Support

  • Sep 2010 - Jun 2011

  Internal/External communications lead for MSS, the support team responsible for internal and customer support MSS/CSS. Development and execution of the team communications plan in coordination with communications with other organizations. Creation of executive comms including email, newsletter and video scripts, cascade chains, contact list, ROB calendar, events and a team SharePoint site. Conducted audits of customer contact for Voice of the Customer project.

• Marketing Manager - WW Education

  • Jan 2010 - Sep 2010

  Responsible for driving thought leadership and development of a cohesive set of teacher and faculty materials that distill some of the best Microsoft product features to help students and teachers excel by using Microsoft products. Over 3 million copies distributed which included sales aids and customer facing materials.

• Sr. Communications Manager for the Hewlett Packard / Microsoft Enterprise Partnership

  • Jan 2009 - Jan 2010

  Team communication lead surrounding the announcement of a tented $250 million joint initiative between HP and Microsoft. This included the planning and execution of executive communications within 3 business groups, 3 sales groups and HP representatives worldwide. After the launch announcement was made, I provided overall communications management for this initiative. This involved the continuing development and execution of cross-group communication strategies coordinating 3 business groups and 3 sales groups via multiple digital vehicles within both companies. Identified, planned and executed internal readiness activities such as brown bag lunches and large scale events, managing the contents, speaker line up, room management and follow up.

• Partner Marketing Manager Education and Health – Worldwide Public Sector at Microsoft

  • Jun 2008 - Jan 2009

  Developed internal and external communication strategy for WWPS Partner Marketing. Redesigned the public partner portal pages, increasing user visits by 387% over 6 months and produced digital newsletter for account managers. Included: WebTrends tagging and tracking system, creation/ management of SharePoint content submission page. Uptake increased 680% over 6 months.

• Marketing Manager Microsoft Office/Information Worker

  • Sep 2007 - Jun 2008

  Managing lead for new Lifecycle program focused on customer satisfaction and retention. Implemented content production and submissions process, media tagging and tracking systems to track uptake of national external digital newsletter. Reader base > 800,000. Orchestrated Marketing Summit attended by 500 marketing managers worldwide.



Microsoft

• United States
• Software Development
• 700 & Above Employee

• Partner Marketing Manager System Builder

  • Sep 2006 - Jun 2007

  Managed 3 national U.S. based marketing campaigns simultaneously supplying information considered to be important to that channel utilizing different advertising vendors, on-line banners, 3rd-party newsletters, rich media, email, direct mail and telephone support. Coordinated content for national external and internal websites and newsletters, maintained budget >$1 million and orchestrated 20-city training road show attended by over 2000 system builders. Managed 3 national U.S. based marketing campaigns simultaneously supplying information considered to be important to that channel utilizing different advertising vendors, on-line banners, 3rd-party newsletters, rich media, email, direct mail and telephone support. Coordinated content for national external and internal websites and newsletters, maintained budget >$1 million and orchestrated 20-city training road show attended by over 2000 system builders.



Microsoft

• United States
• Software Development
• 700 & Above Employee

• Partner Account/Marketing Manager Independent Software Vendor

  • Sep 2005 - Jun 2006

  Initially responsible for the tele-recruitment and account management of partners at the C LEVEL into Microsoft programs to ensure technical readiness, satisfaction and platform loyalty in Southern California. Generated over 700 leads and enabled partner participation in 1/3 of the forecasted timeframe. I then transition into the Marketing manager role focusing on the research of ISV profiles. The utilization of this data allowed the team to provide awareness of Microsoft programs to ISVs. Negotiated special event rates, created the “ISV Showcase” feature to increase customer awareness around case studies and value add partnership features. Coordinated digital and direct mail campaigns for the Empower Program increasing membership by 90%, website traffic rose by 23%, and partner enrollment renewal of 25% in the first month.



Windermere Real Estate

• United States
• Real Estate
• 700 & Above Employee

• Residential Real Estate Agent

  • Jan 2003 - Jan 2005



Creative Solutions

• Technical Support Manager

  • Jan 1999 - Jan 2003

  Accounting software company Accounting software company



Vector Computer Technologies

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Founding Partner and VP of Sales and Marketing

  • Jan 1996 - Dec 1998

  Founding partner in one of the largest Premier VAR’s of Dragon Systems (now Nuance) products in the country, bringing in >50% of Vector’s total revenue. - Spearheaded new business development along with contract and licensing negotiations at the C level- Created, designed, and wrote copy for brochures, flyers and display ads; created direct-mail campaigns; represented company at a wide variety of tradeshows including healthcare, law enforcement, legal and education- Developed and implemented voice technology for initial automobile crash tests controlled by voice and military vehicle manipulation. These projects were instrumental in injury reduction in both the automobile industry and the military.



NuGen Systems

• Director of Sales, Training & Marketing

  • Jun 1995 - Jan 1996

  Responsible for new business development statewide, contract negotiations, orchestrating training and ordering of computer systems for voice recognition. Ÿ DEVELOPED AND IMPLEMENTED computer sales, advertising, and marketing strategies resulting in a 50% increase in sales Responsible for new business development statewide, contract negotiations, orchestrating training and ordering of computer systems for voice recognition. Ÿ DEVELOPED AND IMPLEMENTED computer sales, advertising, and marketing strategies resulting in a 50% increase in sales



Taquan Air

• Efficiency Consultant and Customer Service Manager

  • Sep 1993 - Nov 1994

  Observed and reported findings and solutions for all aspects of this float plane operation regarding efficiency and profitability. Once recommendations were made, the Customer Service Manager position was then created.- Implemented computerized airline ticket/manifest program, drastically reducing over/ under selling flights allowing the company to use sales numbers to adjust scheduling and plane size on routes, increasing profits by 57% - Developed and implemented freight and UPS pricing guide resulting in a 53% increase in profits - Orchestrated expansion of flight seeing tours by designing and writing marketing materials increasing tour sales 65%



Jostens Learning

• Educational Consultant

  • Jun 1989 - Jul 1993

  Initially responsible for testing early learning software and producing training modules for these products. Consulting responsibilities included interaction from students to superintendent, facilities planning, presentations (over 400) 18 different products, integration of software, and timely educational topics according to each customer need or specification. Initially responsible for testing early learning software and producing training modules for these products. Consulting responsibilities included interaction from students to superintendent, facilities planning, presentations (over 400) 18 different products, integration of software, and timely educational topics according to each customer need or specification.



Nadaburg Unified School District #81

• Education Administration Programs
• 1 - 100 Employee

• Kindergarten and Second Grade Teacher

  • May 1987 - Jun 1990

  Kindergarten and 2nd grade teacher Kindergarten and 2nd grade teacher