Kat Majere

Business Operations Specialist 2 / HR Recruitment at Japan Communications Inc.
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • Japanese -

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

5.0

/5.0
/ Based on 1 ratings
  • (1)
  • (0)
  • (0)
  • (0)
  • (0)

Filter reviews by:

Leah Jonker

I am the production lead for all Aerial 2D and satellite imagery on Bing Maps and I am writing to recommend Catherine Richardson. For the last six months, Catherine has worked on my team as a geospatial quality control operator. Though the team has changed size several times, Catherine’s abilities have kept her on the team from the team’s first day. Catherine’s interest in project management was obvious even after day one of training as she found areas to take charge, assisting other teammates with questions and needs. Her ability to speak her mind and present workflow ideas benefited the team and encouraged leadership and brainstorming from other teammates. Catherine has been a part of many projects, including ‘World Rebuild’ where different parts of the world presented unique issues daily. Her ability to adapt to change and adopt new projects allowed our team to move forward at a consistently rapid rate. Adaptability is perhaps her strongest skill and is the reason she was singled out among her teammates to continue on with the project. In addition, she is motivated to meet deadlines, putting in longer hours when needed and vamping up productivity to ensure deadlines are not overlooked. With skills in leadership, adaptability and motivation, she is capable of finding new approaches and methods to get the job done. As an employee, she is kind and understanding. Though changes bring unease and anxiety, Catherine is able to keep a level head and address concerns reasonably. She works well with teammates, keeping communication open and maintaining professional friendships. Catherine has great potential to step up as a leader, especially in the tech field. She is a great addition to any team. Though she is still getting a handle on what management involves, she is always eager to learn and many times she has proven herself capable of learning on the spot. When the team has needed someone to step up, Catherine has taken the challenge eagerly.

You need to have a working account to view this content.
You need to have a working account to view this content.

Experience

    • Telecommunications
    • 1 - 100 Employee
    • Business Operations Specialist 2 / HR Recruitment
      • Aug 2015 - Present

      -Coordinated with US HR Director on talent acquisition for all levels of technical and general positions; including search, screening, and interviewing. Consulted with department leads to ensure candidate's qualifications and aptitude, and provided recommendations on hires. -Managed internal ticketing system, coordinating with department leads to keep tasks updated and on track. -Managed the development and launch of an external customer portal, resulting in an immediate 30% reduction in CE issues. -Improved comprehension of customer support expectations and documented technical support capabilities through training SOP -Leveraged analytics to revise core processes and improve communication and customer relations -Created and iterated on the customer onboarding process; expedited from two weeks to one day -Shortened overall RMA processing time by a third and completed RMA backlog by creating clear troubleshooting documentation and practices -Managed customer accounts, contact information, billing information, and service lines Show less

  • Microsoft (Bing) Contract
    • Boulder, Colorado
    • Imagery Operator / Aerial 2D Mosaic Quality Control Analyst
      • Nov 2014 - Aug 2015

      -Utilized proprietary software to research, extract, analyze, edit, and integrate digital data and imagery published on Bing Maps and the Windows 8/8.1 Map Apps released worldwide -Collaborated with team leads and Microsoft leadership to improve production quality -Successfully met regular deadlines, driven goals, and quotas set by Microsoft -Received Arial 2D MQCA leadership training -Operated proprietary software to process and edit content used to improve the accuracy of Bing Maps -Trained on multiple projects and tool sets; Photoshop and ArcGIS -Worked in a process oriented environment to maximize imagery production efficiency -Assisted in developing a collective QC database of global aerial imagery for further editing or repurchase Show less

    • United States
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Project Associate / Intern
      • Jun 2014 - Dec 2014

      -Designed end-to-end user analytics and reporting to illicit user feedback around events and non-profit projects -Performed a comparative analysis of similar programs in order to determine improvements for program processes -Assisted executive director in organizing and facilitating annual fundraising events, as well as increased sponsorship for Jovial Gardens program -Regularly reported to board of directors to promote community outreach projects through social media -Drafted business documentation including Release of Liability, and business-to-business marketing documents Show less

Education

  • University of Colorado Boulder
    Bachelor's Degree, International Relations and Affairs
    2012 - 2014
  • Metropolitan State University of Denver
    Bachelor's Degree, International Relations and Affairs
    2011 - 2012

Community

You need to have a working account to view this content. Click here to join now