Nicole Iannone
Senior Data Labeling Associate at Liberty Source PBC- Claim this Profile
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English -
Topline Score
Bio
Credentials
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Energy Economics and Policy
University of Rhode IslandMay, 2019- Nov, 2024 -
Collaborative Institutional Training Initiative Certified
University of Rhode IslandMar, 2019- Nov, 2024 -
NOCTI
National CCRS, Association for Career and Technical EducationMay, 2015- Nov, 2024 -
OSHA (10 hour)
RI DOTAug, 2013- Nov, 2024
Experience
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Liberty Source PBC
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United States
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Technology, Information and Media
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1 - 100 Employee
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Senior Data Labeling Associate
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May 2023 - Present
-Manages the team workflows to accomplish company objectives by supervising staff, organizing, and monitoring work processes-Ensuring that business goals, deadlines and performance standards are met-Plans, monitors, and appraises job results -Enforces company policies and procedures-Dedicated to providing quality services by enforcing productivity standards-Develop employees based on their strengths -Setting goals for associates and making sure they comply with the company’s plans and vision -Quick and appropriate resolution of all challenges, discrepancies, or miscommunications -Coordinate cross-training when applicable -Share company updates and objectives with team members -Preparation and presentation of reports on productivity, staffing, effectiveness, and success to the team as well as leadership Show less
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Data Analyst
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May 2021 - Present
-Preform string mapping and research regarding each string in conjunction with New York Stock Exchange tickers-Execute data cleansing and data mining for Big Data, such as Corporate Events-Manage projects for large companies with classified information-Record and review large sets of data for maintaining consistent quality assurance for the client-Assist fellow Data Analysts with questions, guidance or technical advice pertaining to the position-Collaborate daily with team members to find solutions to quality issues and enhance efficiency of current procedures for future prospects-Maintain open communication with team members and supervisor regularly, or as needed, with projects revolving around multiple deadlines-Skillfully utilize Microsoft Office, Amazon WorkSpace software, Okta, as well as Appen (once Figure 8) within day-to-day operations-Conduct ad hoc research and analysis of Big Data utilizing data mapping, reports, data querying, data mining, as well as database management -Participate in moral-boosting activities both inside and outside of work hours (this is especially important with working remotely)-Active participation of professional enrichment courses through Percipio Show less
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Navy Exchange - NEX
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United States
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Retail
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1 - 100 Employee
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Warehouse Associate
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Jan 2021 - May 2021
-Receive and record incoming freight using SIM software-Track damaged or miss-picked products and communicate these problems with the vendors-Update store associates on the progress of their incoming or damaged merchandise
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Customer Service Representative
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Jan 2020 - Jan 2021
-Train, advise and delegate tasks to oncoming staff by creating training scenarios applicable to the duties of the job accompanied by various learning modules -Technical writer for written publications for duties relevant to customer service tasks -Organize and input data for daily scheduling for over 100 employees utilizing Excel spreadsheet-Tested accuracy of data for input into Excel spreadsheet using data cleansing-Advise for distribution, maintenance and customer concerns of P.O. Boxes and layaway accounts-Utilize point-of-sale systems to perform daily financial transactions such as cashiering or bill payments -Use critical problem-solving techniques to track, label or return incorrectly delivered mail and laundry -Answer phone calls as well as handle in-person questions or complaints with discretion and empathy Show less
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Customer Service Representative
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Aug 2019 - Jan 2020
-Performed daily financial transactions such as cashiering and bill payments-Sorted and labeled incoming mail and dry cleaning-Provided on-site and over-the-phone assistance for customers with questions or complaints
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Boss Ice Arena
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North Kingston, Rhode Island
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Cashier and Operations
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Jun 2016 - Jun 2019
-Cleaned and organized the office spaces, locker rooms, or needed areas with the utmost attention to detail -Processed daily cashiering and rental transactions using point-of-sale systems -Applied effective communication when handling complaints, enforcing policies, or answering phone calls -Managed database records by creating or editing sensitive customer information -Cleaned and organized the office spaces, locker rooms, or needed areas with the utmost attention to detail -Processed daily cashiering and rental transactions using point-of-sale systems -Applied effective communication when handling complaints, enforcing policies, or answering phone calls -Managed database records by creating or editing sensitive customer information
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National Grid Energy Hub
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Providence, Rhode Island Area
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Energy Ambassador
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Jan 2018 - May 2019
-Coordinated outreach meetings to invite local and statewide establishments, along with the general public, to the Innovation Hub to provide in-depth instruction about renewable energy -Arranged fascinating tours and informational meetings about the goals and purpose of the Hub -Designed interactive curriculums for grades K-4, 5-8, 9-12, and college level students on the importance and science behind renewable energies by utilizing multimedia presentations with activities -Provided a new-found benchmark for the National Grid Hub by establishing collaborative lesson plans with hands-on activities that are still being implemented -Recorded, analyzed, and inputted data from guests at the Hub and utilized this information to increase customer connections and awareness of the program Show less
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University of Rhode Island
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North Kingston, Rhode Island
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URI Energy Fellow
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Jan 2018 - Dec 2018
-Practiced essential career development skills incorporating leadership, team building, critical thinking and job readiness tools for the utility workforce -Submitted weekly assignments that required organizing goals, skills, and recommendations for peers -Attended monthly meetings that reviewed assignments and tasks in order to put them into real work application -Practiced essential career development skills incorporating leadership, team building, critical thinking and job readiness tools for the utility workforce -Submitted weekly assignments that required organizing goals, skills, and recommendations for peers -Attended monthly meetings that reviewed assignments and tasks in order to put them into real work application
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Education
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2015 - 2019
University of Rhode Island
Bachelor's degree, Environmental and Natural Resource Economics -
2015 - 2019
University of Rhode Island
Minor, Global Water Resources -
2015 - 2019
University of Rhode Island
Minor, Sustainability -
2011 - 2015
Chariho High School
High School Diploma, Drafting, Engineering, and Design
Community
