Experience

Meech International

• United Kingdom
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Sales Administrator

  • Jan 2018 - Present

  My responsibilities include managing Customer Service queries, providing customer quotations, responding to website enquiries or forwarding to local distributors, ensuring customers are always informed of delivery changes, updating customer account details in Dynamics NAV (date changes, delivery address etc), answering and transferring incoming telephone calls, taking messages if necessary and ensuring they are passed on to the correct person, or where appropriate answering the enquiry, checking discounts have been applied to UPS invoices and calculating breakdown of costs, liaising with Product Managers to ensure all product codes and prices for orders are available, liaising with Production Supervisor to ensure all components are available for orders, liaising with Purchasing for stock updates and advise team members of stock delivery so that orders stay on track, ensuring all admin paperwork and communication is complete before an order can be built, providing general administrative support as required including assisting with exhibition enquires and inputting of data on to the CRM system, administration of internal company telephone list and other documentation held on the company intranet, assisting with invoices, preparation of commercial invoices and ATR’s, ensuring office supplies are stocked and orders when required, assisting with organising meetings including providing refreshments, organising travel and accommodation and managing diary systems and any other duties or responsibilities that may reasonably be required from time to time. Show less



Christys' London® (Christys' Hats)

• United Kingdom
• Retail Apparel and Fashion
• 1 - 100 Employee

• Customer Service & Admin

  • Apr 2014 - Mar 2017

  My responsibilities included order entry and order management using Microsoft NAVision, website Customer Service and support via email and telephone, assisting the sales team with their communications and sales order processing. My responsibilities included order entry and order management using Microsoft NAVision, website Customer Service and support via email and telephone, assisting the sales team with their communications and sales order processing.



The Midcounties Co-operative

• United Kingdom
• Retail
• 700 & Above Employee

• Customer Service Assistant

  • Oct 2011 - Apr 2014

  My responsibilities included checkout operations, stock control, replenishment, news & magazines and cash handling. My responsibilities included checkout operations, stock control, replenishment, news & magazines and cash handling.