Experience

Alamo National Car Rental

• United States
• Hospitality
• 1 - 100 Employee

• Customer Experience Representative

  • Mar 2021 - Present



Enterprise

• Mexico

• Assistant Manager

  • Aug 2020 - Mar 2021

• Management Assistant

  • Feb 2020 - Jul 2020

• Management Trainee

  • Jun 2019 - Feb 2020



Hubbard Broadcasting, Inc.

• United States
• Broadcast Media Production and Distribution
• 500 - 600 Employee

• Shift Lead

  • Apr 2017 - Jun 2019

  Delegated responsibilities of 2-4 team members during events.Promoted station awareness while maintaining the company brand.Established a rapport with lead contact at all hosted events.Responsible for ensuring the success of the promotional events our team was sent to. Delegated responsibilities of 2-4 team members during events.Promoted station awareness while maintaining the company brand.Established a rapport with lead contact at all hosted events.Responsible for ensuring the success of the promotional events our team was sent to.



JoyRun, Inc

• United States
• Consumer Services
• 1 - 100 Employee

• Runners Club Manager

  • Jan 2019 - May 2019

  Played a pivotal role in increasing monthly orders 150% since Jan 2019.Acquired ~30% of partner contracts this year.Schedule and oversee daily operations of 40-60 drivers at WSU.Recruit and interview qualified candidates for Run Marketing Associate and Growth Marketing Intern Positions. Promoted to schedule and oversee daily operations of 20-25 drivers at Ole Miss.Created a "Runner's Training Guide" for new hires.

• Growth Marketing Intern

  • Sep 2017 - Jan 2019

  Business development experience marketing JoyRun, driving metrics and launching JoyRun for the WSU campus.Collaborated as a team to devise and execute marketing strategies implemented across campus.



IDAX Data Solutions

• United States
• Transportation/Trucking/Railroad
• 1 - 100 Employee

• Data Collector

  • Apr 2017 - Jun 2017

  Accurately and efficiently collected and reported data for various company projects via the 'KapturrIt Data Collector' app.Projects ranged from Seattle parking studies to ADA compliance in different neighborhoods as well as various traffic studies. Accurately and efficiently collected and reported data for various company projects via the 'KapturrIt Data Collector' app.Projects ranged from Seattle parking studies to ADA compliance in different neighborhoods as well as various traffic studies.



DICK'S Sporting Goods

• United States
• Retail
• 700 & Above Employee

• Cashier

  • Jun 2016 - Aug 2016

  Developed expertise in maintaining a balanced scorecard and consistently meeting daily metrics.Created a world-class customer experience by providing passionate customer service and selling through customer engagement.Assisted other departments throughout the store as needed. Developed expertise in maintaining a balanced scorecard and consistently meeting daily metrics.Created a world-class customer experience by providing passionate customer service and selling through customer engagement.Assisted other departments throughout the store as needed.



Chang's Mongolian Grill

• United States
• Restaurants

• Waiter

  • Oct 2012 - Feb 2015

  Worked to serve customers and satisfy their needs while creating a memorable dining experience and upholding the values of the company. Worked to serve customers and satisfy their needs while creating a memorable dining experience and upholding the values of the company.