Pricing Analyst

• May 2022 - Present

Risk Provisioning Analyst

• Dec 2021 - Apr 2022

Risk Provisioning Analyst

• Jun 2019 - Dec 2021

Risk Analyst

• Sep 2017 - Jun 2019

Complete internal and external residual reporting and analysis by ensuring accuracy and relevance to the existing Residual Risk Sharing Agreements including risk sharing allocations.Participate and support the residual working group in collaboration with the brand partner.Complete residual value enhancements and lease maturities analysis.Complete month-end journal entries and ensure proper entry by collaborating with the Accounting team for residual sharing allocations, residual value enhancements and payoff pull-a-head activity.Assist in identifying potential issues and corrective measures.Support the credit risk provisioning process through data mining and analysisBuild, maintain and update different databases/tools to meet business requirements including residual loss, residual value enhancements, and maturities data.Support various projects and initiatives by building/configuring the necessary tools for data support to ensure the ability to monitor and measure the portfolio performance.Support Finance and Controlling, Cash Management and other program initiatives and product launches as related to residual development.Ensure documentation, procedures and effectiveness testing within their area of responsibility is in compliance with Corporate Guidelines.Support planning and forecasting by providing accurate and consistent data in EA and Operative Plans related to residual risk.Active Customer Experience Champion, currently working on improving both MBFS and DFS websites on the Customer Self-Service Website initiative. Show less

Finance & Controlling - Cashier

• Dec 2015 - Sep 2017

Prepare/post all incoming payments and wires to be processed for the day while ensuring complete accuracy in postingProperly document all unidentified payments and perform regular review and follow-up investigationProcess all account change requests received via cases or emails on a daily basis with accuracy and in a timely manner, ensuring any ‘rush requests’ are completed same dayPrepare and process branch reconciliation daily with accuracy, while reconciling bank statements and out of balance items, working closely with the accounting department in Farmington HillsResponsible for providing excellent customer service to internal/external customers by updating customers’ accounts; providing direction to co-workers regarding account issues; explaining payment methods/history; and acting as a liaison between Farmington Hills accounting department and various Canadian departments. Prepare and test sample accounts to ensure ICS compliance Support Team Leader in ad hoc projects and tasks as requiredActive member of the Customer Experience team focused on eliminating pain points throughout the customer lifecycle, with an eye to continue to improve upon CSI/DSIContribute innovative thinking through the overhaul of out dated cash processes; going ‘green’; introduction of new Remote Deposit Capture while keeping CSI/DSI metrics in mindAssist the Risk & Portfolio Management Department with auditing and validating Credit Risk GL’s; work with Farmington Hills ALFA IT Support to correct any problem accounts, raise awareness of possible defectsPresentation of e-signature solution for extensions and due date changes to Germany as part of the FC Rocket TankActively participate in company extracurricular activities including Culture & Camaraderie, FC Cup, Hatch-A-Thon, fire warden, organization of Father’s Day Golf Event Show less

Marketing & Business Analyst Intern

• Apr 2015 - Dec 2015

Manage Customer Communication Lifecycle to ensure continued engagement with valued customers; distribute over 200+ promotional materials monthlyManage current Sales Contests to keep Finance and Insurance Managers engaged in brand; completed through the creation of bi-weekly communicationsBrainstorm and develop new marketing initiatives to keep dealers engaged in business (i.e. Agent 700); developed monthly report depicting annual goals, distributed to F&I ManagersCreate and update monthly/quarterly/ad hoc reports to demonstrate state of the organization; help National Sales Manager and Marketing Manager forecast and make business decisionsCreate and update creative work for all POS materials Assist with marketing communications to dealers and customers Show less

Administrative Services and Human Resources Co-op

• Aug 2014 - Apr 2015

Co-Project Manager on Mercedes-Benz Financial Services renovations (including brand new Innovation Room)Responsible for the overall appearance and quality of the Mercedes-Benz Financial Services' facilityResearch and source new furniture and inventory ensuring a productive work environment Assist with research, scheduling and execution of employee development programs Created new employee database for car2go's onboarding processCulture and Camaraderie member, responsible for taking minutes and assist with the planning and execution of corporate eventsFrontline customer service interaction through reception coverageAd hoc duties as required Show less

Pro Shop Attendant

• Apr 2013 - Oct 2013

Pro Shop Attendant responsible for the opening and closing of the golf course Update tee-times, confirm group bookings and facilitate/confirm tournaments Ensure that the golf courses are managed and moving at the correct pace through marshaling Pro Shop Attendant responsible for the opening and closing of the golf course Update tee-times, confirm group bookings and facilitate/confirm tournaments Ensure that the golf courses are managed and moving at the correct pace through marshaling

Game Day Operations Intern

• Dec 2012 - Apr 2013

Update all of the elements required to successfully execute promotions This includes and is not limited to; script, slideshow, videos, and any other sponsor promotions on any given night Setup and take down of all pertinent equipment during game day Update all of the elements required to successfully execute promotions This includes and is not limited to; script, slideshow, videos, and any other sponsor promotions on any given night Setup and take down of all pertinent equipment during game day

Programs Assistant

• Apr 2012 - Aug 2012

Convenor for Canlan’s 3on3 youth hockey leagues; including 196 teams and 2000+ players Provide excellent customer service to Canlan IceSports customers Ensure refs and timekeepers are scheduled, on-time, and consistent in on ice delivery Communication with coaches/parents/players for 3on3 related matters Assist with balancing divisions to ensure parity within leagues Convenor for Canlan’s 3on3 youth hockey leagues; including 196 teams and 2000+ players Provide excellent customer service to Canlan IceSports customers Ensure refs and timekeepers are scheduled, on-time, and consistent in on ice delivery Communication with coaches/parents/players for 3on3 related matters Assist with balancing divisions to ensure parity within leagues

Sales Associate

• Mar 2011 - Apr 2012

Assist customers with inquiries, and guarantee exceptional customer service Communicate new ideas to key holders and management for increased cohesiveness between all employees Ability to handle cash, and work all positions including stock Assist customers with inquiries, and guarantee exceptional customer service Communicate new ideas to key holders and management for increased cohesiveness between all employees Ability to handle cash, and work all positions including stock

Brock University Women's Hockey Manager

• Sep 2011 - Dec 2011

Set-up all game day operations including; team/referee dressing rooms, video, music, admissions, game sheet, and player requests Inform visiting teams of protocol Co-ordinate staff for home games, and update arena staff Ensure video is uploaded for all OUA teams to view Team statistician using Excel spreadsheets for the Coach’s use Travel with the team on road games and ensure proper nourishment Set-up all game day operations including; team/referee dressing rooms, video, music, admissions, game sheet, and player requests Inform visiting teams of protocol Co-ordinate staff for home games, and update arena staff Ensure video is uploaded for all OUA teams to view Team statistician using Excel spreadsheets for the Coach’s use Travel with the team on road games and ensure proper nourishment

Team Leader of Floor Operations/Projectionist

• Dec 2007 - Aug 2010

Ensure my team’s effectiveness under high stress situations by prioritizing workload Multitasking - Responsible for putting together 35mm films, starting movies on time, and operating the Floor team at the same time Interfacing between management and floor staff to ensure smooth operation of the theatre Cleaning facilities that are essential to the customer’s satisfaction Ensure my team’s effectiveness under high stress situations by prioritizing workload Multitasking - Responsible for putting together 35mm films, starting movies on time, and operating the Floor team at the same time Interfacing between management and floor staff to ensure smooth operation of the theatre Cleaning facilities that are essential to the customer’s satisfaction