Experience

M1

• United States
• Financial Services
• 100 - 200 Employee

• Product Designer

  • Aug 2023 - Present



IBM

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• UX & Visual Designer, Sustainability Software

  • Jul 2022 - May 2023

  Columbus, Ohio - Led the design and execution of complex B2B products from concept to market - Conducted monthly generative research and usability tests with top brands such as Kohl's, REI, and Adidas and translated insights into intuitive design solutions that received positive user feedback - Leveraged and advanced IBM’s design system and proved visual and interface design expertise - Collaborated with cross-functional teams to define the product's strategy - Worked closely with engineers to… Show more - Led the design and execution of complex B2B products from concept to market - Conducted monthly generative research and usability tests with top brands such as Kohl's, REI, and Adidas and translated insights into intuitive design solutions that received positive user feedback - Leveraged and advanced IBM’s design system and proved visual and interface design expertise - Collaborated with cross-functional teams to define the product's strategy - Worked closely with engineers to implement and audit designs to ensure consistency and usability across products - Conducted enterprise design thinking workshops with stakeholders to uncover user needs and develop solutions - Conducted a product-wide consistency audit to ensure a seamless experience for our business users - Articulated ideas and design rationale, both verbally and visually, to team and stakeholders Outside of immediate responsibilities: - Founder and director of IBM's A-Team pan-Asian Business Resource Group - Member of Central Ohio Women's Business Resource Group - One of three members on Order and Inventory Management's Consistency team—dedicated to the consistency of the product and ensures that all designers use the same components and patterns - Design Coach for IBM's Developer JumpStart program—provides professional development, networking and technical skill enhancement opportunities for our entry-level software and hardware developers Show less



IBM

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• UX Designer, AI Applications

  • May 2021 - Aug 2021

  - Designed and prototyped a desktop flow that enables administrators to efficiently manage their company’s account with IBM - Presented playbacks and frequently solicited feedback from teammates, design leadership, senior executives, and lead architects - Participated in the Be(e) Innovative Intern Challenge across North America to promote green consumption



The Ohio State University Wexner Medical Center

• United States
• Hospitals and Health Care
• 700 & Above Employee

• UX/UI Designer

  • Oct 2020 - May 2021

  Remote I worked on two exciting projects during my time with Wexner Medical Center: 1. SPECIALIZED ELECTRONIC HEALTH RECORD - Led primary data collection and designed an intuitive Electronic Health Record that accelerates intervention by 97% for improved geriatric trauma patient care - Worked with Dr. Andrew Young to translate complex data insights and workflows in the realm of machine learning and healthcare into a simple and smooth patient care… Show more I worked on two exciting projects during my time with Wexner Medical Center: 1. SPECIALIZED ELECTRONIC HEALTH RECORD - Led primary data collection and designed an intuitive Electronic Health Record that accelerates intervention by 97% for improved geriatric trauma patient care - Worked with Dr. Andrew Young to translate complex data insights and workflows in the realm of machine learning and healthcare into a simple and smooth patient care experience _________ 2. SUPPORTING PREGNANT MOTHERS WHO ARE NEGATIVELY IMPACTED BY SOCIAL DETERMINANTS OF HEALTH - Conducted interviews to gain insight on the current standards of perinatal and post-partum clinical care for women with pre-gestational diabetes to design workflows - Derived information on the process of collecting and documenting social determinants of health (SDoH) and addressing SDoH related needs - Results from the study would help identify gaps in the current practices of care and guide the development of a user-centered mobile application to improve diabetic outcomes in pregnant patients Show less



IBM

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• UX Designer, AI Applications

  • Jun 2020 - Aug 2020

  Remote - Designed an integrative notification page that alerts and informs users of outages in IBM’s network, dramatically reducing customer support calls - Demonstrated Agile best practices and collaborated cross-functionally with product managers, engineers, and researchers - Participated in a hackathon across North America to support job-seekers in a pandemic



The Ohio State University

• United States
• Higher Education
• 700 & Above Employee

• Graphic Designer, Honors & Scholars

  • Aug 2019 - Apr 2020

  Columbus, Ohio - Created marketing and branding materials for the Honors & Scholars Center at The Ohio State University - Write, video edit, audio edit, create website banners, posters, H&S center publications to inform the public of events and programs - Photograph events highlighting Honors & Scholars students



The Ohio State University

• United States
• Higher Education
• 700 & Above Employee

• Graphic Designer, Media, Marketing, and Communications Scholars

  • Aug 2018 - Apr 2019

  Columbus, Ohio