WINNIE CHATTERJEE

Trainer at RuralShores Business Services Pvt Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Dispur, Assam, India, IN

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Experience

    • Outsourcing/Offshoring
    • 300 - 400 Employee
    • Trainer
      • Nov 2021 - Present

    • Administration Head
      • Nov 2018 - Oct 2021

      Planning and coordinating administrative procedures and systems and devising ways to streamline processes.Hire, train, and evaluate administrative team members; develop, review, and improve policies, systems, and procedures and ensure the office operates smoothly and efficiently.

    • Senior PR Manager
      • Aug 2016 - Oct 2018

      Various developmental activities for employee motivation and satisfaction.Assist the accounts department for making the salaries of employees.Present the suggestions to the seniors and implement their order.

    • India
    • Leasing Real Estate
    • 1 - 100 Employee
    • CRM Manager
      • Jun 2015 - Jul 2016

      Efficiently handling back office residential sales operation for multiple projects. Directly responsible for complete customer service. Monthly collections depending on construction progress. Analyzing collection data Handling walk-in at Head Office, Inbound, Outbound calls & replying to email queries. Preparation of MIS report Circulation of Primary Sales report to top management as per their requirement. Make sure all necessary systems, trackers, CRM modules and customer history details are updated for seamless management at all times. Carry ownership for every customer query and close loops with multiple departments, functions, areas until it is resolved. Show less

  • Sankalp Builders Private Limited
    • Jaipur, Rajasthan, India
    • CRM Officer
      • Nov 2013 - May 2015

      Efficiently handling back office residential sales operation for multiple projects. Directly responsible for complete customer service. Monthly collections depending on construction progress. Analyzing collection data Handling walk-in at Head Office, Inbound, Outbound calls & replying to email queries. Preparation of MIS report Circulation of Primary Sales report to top management as per their requirement. Make sure all necessary systems, trackers, CRM modules and customer history details are updated for seamless management at all times. Carry ownership for every customer query and close loops with multiple departments, functions, areas until it is resolved. Show less

    • India
    • Real Estate
    • 1 - 100 Employee
    • H.R/Project Coordinator
      • Aug 2012 - Oct 2013

      Handling all HR related issues and assisting the senior management under the guidance of Retired Chief Engineer Mr. S.N. Joshi. Visiting project site with architects and engineers on weekly basis. Handling the tender and bidding of the projects under Jaipur Development Authority. Handling all HR related issues and assisting the senior management under the guidance of Retired Chief Engineer Mr. S.N. Joshi. Visiting project site with architects and engineers on weekly basis. Handling the tender and bidding of the projects under Jaipur Development Authority.

    • Real Estate
    • 1 - 100 Employee
    • Administrator
      • Jan 2011 - Jul 2012

      Looking after all the official documents. Assisting the architect, engineers and senior official. Keeping record of the existing and new employees. Maintaining database related to every projects. Looking after all the official documents. Assisting the architect, engineers and senior official. Keeping record of the existing and new employees. Maintaining database related to every projects.

Education

  • IMS UNISON UNIVERSITY
    PGDM, Human Resources Management/Personnel Administration, General
  • International School of Business & Media
    Bachelor of Business Administration - BBA, Human Resources Management/Personnel Administration, General

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