Nidhi Kamat
Product Manager at Intercom- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
English Native or bilingual proficiency
Topline Score
Bio
Credentials
-
First Aid
St John Ambulance -
ITIL
SureSkills -
Skills for Working Life
University College Dublin
Experience
-
Intercom
-
United States
-
Software Development
-
700 & Above Employee
-
Product Manager
-
Jun 2021 - Present
-
-
-
Microsoft
-
United States
-
Software Development
-
700 & Above Employee
-
Product Manager
-
Jun 2018 - May 2021
• Led global cross team project to automate moderation checks of millions of news articles and images to ensure compliance with Microsoft publishing standards in 60+ markets using machine learning, computer vision and rule-based techniques. Defined roadmap, scope and success metrics of project and worked with a team of data scientists to develop classifiers • Developed dashboard for over 200 news editors to display, track and analyse key performance indicators relevant to the moderation process using Kusto (an analytics cloud platform that uses an SQL-like language for querying big data) and PowerBI • Defined requirements, designed UX and worked with a team of engineers to develop a communications centre within the company’s partner platform which allowed publishers to stay informed of company updates and provide feedback on new features • Led project to decommission unused, stale news videos from the company's datastore which contributed up to $20,000 in savings per year • Conducted experiments in several markets to collect data and identify racial and gender biases in MSN’s news feed as part of the company’s Diversity & Inclusion initiative. Presented findings to the editorial team to raise awareness and combat unconscious bias when curating content Show less
-
-
-
PwC
-
Professional Services
-
700 & Above Employee
-
Digital Consulting Associate
-
Sep 2017 - May 2018
• Led a Robotic Process Automation project for a high profile aviation client to automate several manual business processes to extract financial data and help employees carry out audits using UiPath software • Developed the firm’s first ever chatbot for the IT department to efficiently ticket and route technical support issues from employees using Python, ServiceNow integrations and REST APIs • Led a Robotic Process Automation project for a high profile aviation client to automate several manual business processes to extract financial data and help employees carry out audits using UiPath software • Developed the firm’s first ever chatbot for the IT department to efficiently ticket and route technical support issues from employees using Python, ServiceNow integrations and REST APIs
-
-
-
Google
-
United States
-
Software Development
-
700 & Above Employee
-
Google Student Ambassador
-
Nov 2014 - Aug 2016
• Acted as a liaison between Google and University College Dublin • Engaged students and developed talent by promoting Google internships, workshops and other programs • Organised and managed budgets of Google events on campus • Acted as a campus contact for Google teams • Assistant at Google’s Extended I/O 2015 Event in Dublin • Acted as a liaison between Google and University College Dublin • Engaged students and developed talent by promoting Google internships, workshops and other programs • Organised and managed budgets of Google events on campus • Acted as a campus contact for Google teams • Assistant at Google’s Extended I/O 2015 Event in Dublin
-
-
-
FunTech
-
United Kingdom
-
Education Administration Programs
-
1 - 100 Employee
-
Tutor
-
Jul 2015 - Aug 2015
• Tutored primary school students of age group 6-15 • Taught subjects such as robotics, java programming, digital circuitry, animation and 3D modelling • Encourage and motivate students to pursue technology • Maintain and file student attendance and health records • Document student performance • Tutored primary school students of age group 6-15 • Taught subjects such as robotics, java programming, digital circuitry, animation and 3D modelling • Encourage and motivate students to pursue technology • Maintain and file student attendance and health records • Document student performance
-
-
-
University College Dublin
-
Ireland
-
Higher Education
-
700 & Above Employee
-
Student Ambassador
-
2013 - 2015
• Motivate and encourage prospective students to consider higher education at UCD • Lead group and individual campus tours • Assist at student alumni events and open days • Motivate and encourage prospective students to consider higher education at UCD • Lead group and individual campus tours • Assist at student alumni events and open days
-
-
Education
-
University College Dublin
Bachelor's Degree, Computer Science