Nidhi Kamat

Product Manager at Intercom
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Contact Information
us****@****om
(386) 825-5501
Location
Dublin, County Dublin, Ireland, IE
Languages
  • English Native or bilingual proficiency

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Bio

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Credentials

  • First Aid
    St John Ambulance
  • ITIL
    SureSkills
  • Skills for Working Life
    University College Dublin

Experience

    • United States
    • Software Development
    • 700 & Above Employee
    • Product Manager
      • Jun 2021 - Present

    • United States
    • Software Development
    • 700 & Above Employee
    • Product Manager
      • Jun 2018 - May 2021

      • Led global cross team project to automate moderation checks of millions of news articles and images to ensure compliance with Microsoft publishing standards in 60+ markets using machine learning, computer vision and rule-based techniques. Defined roadmap, scope and success metrics of project and worked with a team of data scientists to develop classifiers • Developed dashboard for over 200 news editors to display, track and analyse key performance indicators relevant to the moderation process using Kusto (an analytics cloud platform that uses an SQL-like language for querying big data) and PowerBI • Defined requirements, designed UX and worked with a team of engineers to develop a communications centre within the company’s partner platform which allowed publishers to stay informed of company updates and provide feedback on new features • Led project to decommission unused, stale news videos from the company's datastore which contributed up to $20,000 in savings per year • Conducted experiments in several markets to collect data and identify racial and gender biases in MSN’s news feed as part of the company’s Diversity & Inclusion initiative. Presented findings to the editorial team to raise awareness and combat unconscious bias when curating content Show less

    • Professional Services
    • 700 & Above Employee
    • Digital Consulting Associate
      • Sep 2017 - May 2018

      • Led a Robotic Process Automation project for a high profile aviation client to automate several manual business processes to extract financial data and help employees carry out audits using UiPath software • Developed the firm’s first ever chatbot for the IT department to efficiently ticket and route technical support issues from employees using Python, ServiceNow integrations and REST APIs • Led a Robotic Process Automation project for a high profile aviation client to automate several manual business processes to extract financial data and help employees carry out audits using UiPath software • Developed the firm’s first ever chatbot for the IT department to efficiently ticket and route technical support issues from employees using Python, ServiceNow integrations and REST APIs

    • United States
    • Software Development
    • 700 & Above Employee
    • Google Student Ambassador
      • Nov 2014 - Aug 2016

      • Acted as a liaison between Google and University College Dublin • Engaged students and developed talent by promoting Google internships, workshops and other programs • Organised and managed budgets of Google events on campus • Acted as a campus contact for Google teams • Assistant at Google’s Extended I/O 2015 Event in Dublin • Acted as a liaison between Google and University College Dublin • Engaged students and developed talent by promoting Google internships, workshops and other programs • Organised and managed budgets of Google events on campus • Acted as a campus contact for Google teams • Assistant at Google’s Extended I/O 2015 Event in Dublin

    • United Kingdom
    • Education Administration Programs
    • 1 - 100 Employee
    • Tutor
      • Jul 2015 - Aug 2015

      • Tutored primary school students of age group 6-15 • Taught subjects such as robotics, java programming, digital circuitry, animation and 3D modelling • Encourage and motivate students to pursue technology • Maintain and file student attendance and health records • Document student performance • Tutored primary school students of age group 6-15 • Taught subjects such as robotics, java programming, digital circuitry, animation and 3D modelling • Encourage and motivate students to pursue technology • Maintain and file student attendance and health records • Document student performance

    • Ireland
    • Higher Education
    • 700 & Above Employee
    • Student Ambassador
      • 2013 - 2015

      • Motivate and encourage prospective students to consider higher education at UCD • Lead group and individual campus tours • Assist at student alumni events and open days • Motivate and encourage prospective students to consider higher education at UCD • Lead group and individual campus tours • Assist at student alumni events and open days

Education

  • University College Dublin
    Bachelor's Degree, Computer Science
    2013 - 2017

Community

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