Experience

Delta Community Credit Union

• United States
• Financial Services
• 700 & Above Employee

• Project Leader, Enterprise Project Office

  • Oct 2018 - Mar 2021

  Greater Atlanta Area Promoted to Project Leader on 10/1/18. Led a variety of project teams that implemented mobile P2P payments, knowledgebase upgrades, loan origination software, and back office initiatives to improve efficiency and provide better service to our 420,000 members.

• Project Manager, Enterprise Project Office

  • Jul 2016 - Oct 2018

  Greater Atlanta Area Led cross-departmental teams in the planning, analysis, and execution tracking efforts necessary to deliver business projects on-time, on-budget, and to customer satisfaction. Responsible for developing, managing, and tracking projects from inception to implementation. Involved with forecasting, managing, tracking, and reporting project progress along with managing issues, budget and scope changes to achieve successful project completion. Develop project-specific processes necessary to… Show more Led cross-departmental teams in the planning, analysis, and execution tracking efforts necessary to deliver business projects on-time, on-budget, and to customer satisfaction. Responsible for developing, managing, and tracking projects from inception to implementation. Involved with forecasting, managing, tracking, and reporting project progress along with managing issues, budget and scope changes to achieve successful project completion. Develop project-specific processes necessary to support effective implementation efforts. Facilitate the analysis and improvement of operational and business processes. Provide project management consultation support to business unit managers driving intra-departmental initiatives. Interface with all levels of organization, industry peers, service providers and vendors to ensure the delivery of high quality service and application systems development and support.



Federal Reserve Bank of Atlanta

• United States
• Financial Services
• 700 & Above Employee

• Senior IT Project Coordinator

  • Apr 2013 - Dec 2015

  Greater Atlanta Area Planned, scheduled, tracked and reported on complex and cross-functional Information Technology projects benefiting the Sixth Federal Reserve District. Evaluated resource needs, assembled project teams, developed charters and work breakdown structures, created project schedules and monitored overall project plans to ensure timely completion of approved projects. Gained experience with agile project methodology and product backlog management while working with internal application development… Show more Planned, scheduled, tracked and reported on complex and cross-functional Information Technology projects benefiting the Sixth Federal Reserve District. Evaluated resource needs, assembled project teams, developed charters and work breakdown structures, created project schedules and monitored overall project plans to ensure timely completion of approved projects. Gained experience with agile project methodology and product backlog management while working with internal application development team(s). Working with National IT and local resources, provided analytical and technical support to project stakeholders to ensure customer satisfaction with Information Technology services. Helped design, refine and promote an IT governance framework, which enables integrated Portfolio Management and benefits including IT strategy realization and more effective resource allocation. Advised management on PMO strategy. Participated on an internal team charged with incorporating comprehensive security requirements into new and in-flight technology projects. Created and tracked IT risk assessments, and generated project documentation as required. Created and actively maintained SharePoint sites and shared document libraries for assigned projects. Maintained departmental business continuity plan. Managed relationships with Gartner, Forrester and InfoTech IT consulting firms. Maintained PMP certification through ongoing education activities.

• IT Project Coordinator I / II

  • Mar 2000 - Mar 2013

  Greater Atlanta Area Planned, scheduled and managed internal Information Technology projects. Consulted with project stakeholders to ensure major tasks and timelines were defined and achieved. Tracked project tasks and task dependencies. Created and maintained project artifacts per FRS standards. Advised project owners on corrective actions to ensure project results remained in line with target performance metrics and goals. Performed project control functions as defined by the FRS, including: scope management… Show more Planned, scheduled and managed internal Information Technology projects. Consulted with project stakeholders to ensure major tasks and timelines were defined and achieved. Tracked project tasks and task dependencies. Created and maintained project artifacts per FRS standards. Advised project owners on corrective actions to ensure project results remained in line with target performance metrics and goals. Performed project control functions as defined by the FRS, including: scope management, quality management, schedule management, risk management, communication management, procurement management and change management. Generated project status reports and managed communication with project stakeholders. Assisted with development of District IT strategic plans; internal reviews and audits of IT processes and services to ensure compliance with SOx and Federal Reserve standards. Assisted with acquisition projects for equipment, software and services; and enhanced skills through project management and ITIL training. Acquired and maintained PMP certification. Coordinated annual disaster recovery and business continuity tests at a remote DR site. Managed desktop software licensing, and assisted with planning annual staff conferences. Played a key district role in the enterprise desktop standardization effort which established a common corporate computing platform, and the COE infrastructure revitalization project, which provided upgraded data backup and storage services for 1750 end user devices.