Experience

Key Travel

• United Kingdom
• Leisure, Travel & Tourism
• 100 - 200 Employee

• GROUP SALES ACCOUNT MANAGER

  • Jan 2018 - Present

  Selling and arranging group travel for faith based and humanitarian organizations to some of the most remote places on earth. Negotiating and contracting airline, hotel and ground transportation contracts, manage payments, suppliers, excursions, and administrative tasks. Work in team environment by sharing projects, calendars, and new processes. Selling and arranging group travel for faith based and humanitarian organizations to some of the most remote places on earth. Negotiating and contracting airline, hotel and ground transportation contracts, manage payments, suppliers, excursions, and administrative tasks. Work in team environment by sharing projects, calendars, and new processes.



CorpTrav

• United States
• Leisure, Travel & Tourism
• 1 - 100 Employee

• Corporate Account Manager

  • 2005 - 2017

  Manage multiple mid-market client portfolios totaling $20M with 99% retention rate. Execute client implementations with cross-functional teams for new business and customer consolidation growth. Strategic goal setting and consulting for travel policies, compliance, supplier contract negotiations, cost savings, data gathering, traveler safety and satisfaction. Introducing new service offerings to optimize added value program enhancements and new revenue opportunities. Directly supervised agent team to deliver exceptional client experience. Responsible for hiring, employee reviews, ensuring compliance with company policies and moving market share to preferred suppliers. Provided ongoing training for client specific requirements, technology enhancements, new product offerings, current travel trends and industry news. Maintained relationships with vendors and suppliers, resolved client related issues, supported Account Managers and Sales Executives Show less

• VIP/ International Travel Consultant

  • 1994 - 2005

  Detail orientated, created cost saving itineraries for air, hotel, car, rail with creative fare construction knowledge of Round-the-world, Circle Pacific, split-ticketing, multi-continent and consolidator fares. Extensive experience with passport, visas, local customs and taxes.