Experience

Diligent

• United States
• Software Development
• 700 & Above Employee

• • Sep 2022 - Present

  Delivering outstanding customer service and satisfaction. With expertise in resolving complex issues, I handle Tier 2 inquiries and escalations effectively. I collaborate with cross-functional teams, analyze customer feedback, and propose solutions for product improvement.

• • Jan 2021 - Sep 2022



R

• Madrid-Galway

• Freelance Graphic Designer and Illustrator

  • Nov 2019 - Jan 2021

  - Branding and website design for many entrepreneurs and small companies. - Graphic designs for medical events for Fertilitas Company (Branding event, ad posters, triptychs, flyers, social media, web ads, etc). - Newsletters and brocheres for The Big Boss Marketing Madrid to promot their services. - Branding and website design for many entrepreneurs and small companies. - Graphic designs for medical events for Fertilitas Company (Branding event, ad posters, triptychs, flyers, social media, web ads, etc). - Newsletters and brocheres for The Big Boss Marketing Madrid to promot their services.



Alcandora Publicidad

• Madrid, España

• Graphic Designer and Creative

  • Oct 2017 - Sep 2019

  Development of graphic designs understanding the needs of the client. Adaptation of designs to different formats depending on the requirements of each project. Ad campaigns. Website design and other digital designs (newsletters, banners and content for social media). Newspaper/magazine ads and other print communication. Branding and identity. Development of graphic designs understanding the needs of the client. Adaptation of designs to different formats depending on the requirements of each project. Ad campaigns. Website design and other digital designs (newsletters, banners and content for social media). Newspaper/magazine ads and other print communication. Branding and identity.



Veralia Contenidos Audivisuales (y TVE)

• Ayudante de producción

  • May 2017 - Jul 2017

  Formando parte del equipo de producción en el programa que se ha emitido el verano de 2017: "No es un sábado cualquiera" en TVE. Trabajando en el proyecto hasta final de la grabación de la temporada. Formando parte del equipo de producción en el programa que se ha emitido el verano de 2017: "No es un sábado cualquiera" en TVE. Trabajando en el proyecto hasta final de la grabación de la temporada.



iHomeDesign (Interiorism Home Design)

• Madrid, Spain

• Graphic and Pattern Design

  • Jan 2015 - May 2015

  Pattern design for textile furniture (interior design) and some brochure designs. Pattern design for textile furniture (interior design) and some brochure designs.



ECRA Servicios Integrales de Arte

• Fine Art
• 1 - 100 Employee

• Restauradora de obras de arte (en prácticas)

  • Oct 2014 - Dec 2014

  Restauración de obras de arte: pintura, escultura, cerámica y muebles. Restauración de obras de arte: pintura, escultura, cerámica y muebles.