Michael Thomas

Customer Concierge at Blacklane
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Contact Information
us****@****om
(386) 825-5501
Location
Los Angeles, California, United States, US

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Bio

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Experience

    • Germany
    • Travel Arrangements
    • 200 - 300 Employee
    • Customer Concierge
      • Mar 2020 - Present

      Blacklane is a global chauffeur service with consistently high global standards. We provide peace of mind as you are moving through a fast paced world. Blacklane is a global chauffeur service with consistently high global standards. We provide peace of mind as you are moving through a fast paced world.

  • Private Practice
    • Greater Los Angeles Area
    • Home Health Aide
      • Aug 2018 - Mar 2020

    • United States
    • Food & Beverages
    • 1 - 100 Employee
    • Account Executive
      • May 2018 - Aug 2018

      Created email campaigns for customer outreach Responsible for new customer acquisition and upsell current customers Created email campaigns for customer outreach Responsible for new customer acquisition and upsell current customers

    • United States
    • Renewable Energy Semiconductor Manufacturing
    • 1 - 100 Employee
    • Inside Sales Specialist
      • Feb 2017 - Apr 2018

      Build rapport with home and business owners nationwide. Detailed account management, encompassing individually tailored proposals, financial benefits, cost analysis and documentation to finalize sales from start to finish. 2.1 million dollars in sales to date. Consistent high performer on sales team. Research and analyze trends and data of solar industry to improve marketing and sales performance. Contributed information and assisted in implementation of ideas to increase sales proficiency and develop superior customer service. Show less

    • United States
    • Manufacturing
    • Sales Representative
      • Feb 2016 - Nov 2016

      Achieved highest sales revenue totalling roughly $75,000 over three months. Specialized in consultative sales, customer loyalty, and community organizing. Liaison for fundraising and community events. Created, organized, and led bi-monthly bike rides to support customer retention. Achieved highest sales revenue totalling roughly $75,000 over three months. Specialized in consultative sales, customer loyalty, and community organizing. Liaison for fundraising and community events. Created, organized, and led bi-monthly bike rides to support customer retention.

    • United States
    • Retail
    • 1 - 100 Employee
    • Sales Representative
      • Jun 2014 - Aug 2015

      Consistent top performer averaging $35,000 per month. Maintained customers with acute product knowledge and persuasive communication. Lifestyle stylist and brand ambassador for special events and social media campaigns. Consistent top performer averaging $35,000 per month. Maintained customers with acute product knowledge and persuasive communication. Lifestyle stylist and brand ambassador for special events and social media campaigns.

    • United States
    • Manufacturing
    • 1 - 100 Employee
    • Courier Coordinator
      • May 2013 - May 2014

      Assistant Courier Manager for special events; managed a team of couriers generating approximately $65,000 per event. Set a record for most orders delivered in a day, totalling approximately $3,500. Coordinated and mapped daily flower deliveries. Participated in social media campaigns as a Brand Rep of the courier team. Assistant Courier Manager for special events; managed a team of couriers generating approximately $65,000 per event. Set a record for most orders delivered in a day, totalling approximately $3,500. Coordinated and mapped daily flower deliveries. Participated in social media campaigns as a Brand Rep of the courier team.

    • Sales Manager
      • Jun 2007 - Jun 2009

      Retained and matured the customer base by managing a portfolio of clients. Provided detailed account management services to strengthen customer loyalty. Developed business and marketing plans. Retained and matured the customer base by managing a portfolio of clients. Provided detailed account management services to strengthen customer loyalty. Developed business and marketing plans.

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