Senior Project Manager

• Jan 2021 - Present

Founded in 2001 by Ralph Loewen and Donald Bauer, Itergy has been ranked by PROFIT Magazine as one of Canada’s fastest-growing companies. Our professional services include both Strategic Consulting & Project Management and IT Support & Managed Services to help businesses run their on-premises, hybrid or Microsoft Cloud Infrastructure more effectively and efficiently.My role is to manage the implementation of vast and complex IT solutions designed to help our clients drive their IT forward, freeing them up to work on their core business. Some of our key services include monitoring and managing Active Directory 24/7, Office 365 Cloud solutions, Cloud Infrastructure services, System Management Solutions (SCCM, SCOM), Windows 10 Desktop Deployment and OS migrations, Enterprise Mobility Management solutions, and Advanced Infrastructure Solutions.

Project Portfolio Manager

• Feb 2020 - May 2020

ICS.AI is rapidly growing to be the UK’s leading public sector supplier of Artificial Intelligence solutions. We lead the market in innovative applications of AI, working closely with Microsoft as the UK’s only AI Inner Circle partner. ICS.AI are the authors of the FLEX AI range of solutions. My role is to oversee the successful delivery of projects within the portfolio, from FLEX AI Bots to Machine Learning solutions, whilst ensuring the execution and expansion of the organisation's business strategy for AI Transformation.Our focus is on Central and Local Government, Healthcare, and Higher Education, with clients including Ofcom, Crown Prosecution Service, Health Education England, Southampton City Council and Nottingham Trent University.

Project Manager

• Dec 2018 - Aug 2019

New Signature is a customer-service focused technology consulting firm that helps companies of all shapes and sizes make major investments around Microsoft technologies, both on-premises and in the cloud.As a Project Manager for New Signature, I was responsible for the overall delivery of the project, individual work packages and agreed business benefits to our customers in the scheduled time-frame. My day to day role entailed managing client engagements as the primary delivery focal point for any implementation and includes the following: • Ensure that project deliverables are completed within planned cost, timescale and resource budgets and are signed off• Provide effective leadership to the project team, and take appropriate action where team performance deviates from agreed tolerances• Articulate and lead meetings with both clients and internal stakeholders at appropriate intervals, withthe necessary quality and quantity of communications• Create all project documentation, ensuring that realistic project and quality plans are prepared and maintained• Provide regular and accurate reports to stakeholders as appropriate• Identify, assess and manage risks to the success of the project• Ensure Quality reviews occur on schedule and according to procedure• Manage the change control procedureKey Project include: • Exchange to Office 365 Migration - Skanska UK • Azure Design and Build with Managed Service transition - Sage Housing UK• Azure Data Center - Proof of Concept - Jaguar Land Rover • ASM to ARM and Regional Migration - Innovate UK • Invoice Repository Integration - Bunzl UK

Project Manager - Projects & Programmes - BBC Account

• Jan 2013 - Dec 2018

Work within this account consists of the daily project management of time critical, varied (applications and infrastructure), small to large sized projects through the complete project life-cycle including managing project finances and estimation, project highlight reporting, internal and external stakeholder management.Received 3 Bronze Merit awards for exemplary planning, control, smooth implementation and communication on a number of projects.My duties involve: • Fully define the project objective and customer requirements.• Agree acceptance criteria with the customer.• Identify and gain support of stakeholders.• Develop the Project Information Document to formally document the project parameters including the project objective, resources and time-line for completion.• Create communication plan and agree reporting frequency/approach.• Assess risks and develop contingency plans• Obtain resources to perform work.• Develop, deliver and maintain key documents.• Produce and maintain detailed project plan• Manage change control process.• Report to senior management and stakeholders via project boards, weekly meetings, reporting tool updates and ad hoc escalations. • Monitor budget and produce financial reports to management and the finances team on a monthly basis.• Ensure service integration is managed throughout the life of the project and acceptance criteria is met.

Project Manager - Ministry of Justice Account

• Dec 2010 - Jan 2013

• Recipient of Champagne Merit Award following effective and customer focused project management of this successful deployment service to 98 courthouses and 537 courtrooms nationwide• Responsible for successful software application packaging and testing, as well as delivering the project solution.• Delivered successful testing for DARTS National Rollout and managed all areas of the Test team.• Actively managed Risks and Issues throughout the project lifecycle, in line with standard practices• Produced detailed project plans for DARTS Training and DARTS NRO Float delivery• Reported on DARTS NRO financials in conjunction with Programme Manager • Managed the Network workstream to successfully deliver a single, integrated IT infrastructure across key departments, thereby enabling the client to meet the remit of providing a new generation of streamlined and unified legal services.

IT Manager

• Sep 2007 - Apr 2010

IT Professional

• Apr 2006 - Aug 2007

Web Designer

• Dec 2004 - Dec 2006

Voice Systems Engineer

• Nov 1999 - Nov 2004

Senior System Analyst

• Apr 1999 - Sep 1999