Roxie Slavych
Delivery Manager at KindGeek- Claim this Profile
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English Full professional proficiency
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Ukrainian Native or bilingual proficiency
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Bio
Lubi Chernysheva
I had the pleasure to work with Roxie as a Product Owner on a highly paced complex project within Financial services. Roxie has enabled the business to deliver high standard products and customer experience by gathering detailed requirements, effectively managing the scope and planning backed up by data. I noticed incredible attention to detail, problem solving skills and genuine curiosity about the business while engaging with Roxie on a daily basis. I would highly recommend her in a Delivery Manager and Business analyst capacity.
Vishnu Yeduru
I have collaborated with Roxie during my stint with JaJa Finance as a Solution Architect helping on their Digital first Credit Card journey. She was leading a pool of BA's co-ordinating with the Business product owners and Technical delivery teams. Her understanding of the overall solution, ensuring optimal customer digital experience, excellent communication skills and vast agile experience were key to the success of this programme. She's a focused, organised and driven individual, with an engaging personality and would add value to any organisation. I would highly recommend her and look forward to working with her in the future if opportunity arises.
Lubi Chernysheva
I had the pleasure to work with Roxie as a Product Owner on a highly paced complex project within Financial services. Roxie has enabled the business to deliver high standard products and customer experience by gathering detailed requirements, effectively managing the scope and planning backed up by data. I noticed incredible attention to detail, problem solving skills and genuine curiosity about the business while engaging with Roxie on a daily basis. I would highly recommend her in a Delivery Manager and Business analyst capacity.
Vishnu Yeduru
I have collaborated with Roxie during my stint with JaJa Finance as a Solution Architect helping on their Digital first Credit Card journey. She was leading a pool of BA's co-ordinating with the Business product owners and Technical delivery teams. Her understanding of the overall solution, ensuring optimal customer digital experience, excellent communication skills and vast agile experience were key to the success of this programme. She's a focused, organised and driven individual, with an engaging personality and would add value to any organisation. I would highly recommend her and look forward to working with her in the future if opportunity arises.
Lubi Chernysheva
I had the pleasure to work with Roxie as a Product Owner on a highly paced complex project within Financial services. Roxie has enabled the business to deliver high standard products and customer experience by gathering detailed requirements, effectively managing the scope and planning backed up by data. I noticed incredible attention to detail, problem solving skills and genuine curiosity about the business while engaging with Roxie on a daily basis. I would highly recommend her in a Delivery Manager and Business analyst capacity.
Vishnu Yeduru
I have collaborated with Roxie during my stint with JaJa Finance as a Solution Architect helping on their Digital first Credit Card journey. She was leading a pool of BA's co-ordinating with the Business product owners and Technical delivery teams. Her understanding of the overall solution, ensuring optimal customer digital experience, excellent communication skills and vast agile experience were key to the success of this programme. She's a focused, organised and driven individual, with an engaging personality and would add value to any organisation. I would highly recommend her and look forward to working with her in the future if opportunity arises.
Lubi Chernysheva
I had the pleasure to work with Roxie as a Product Owner on a highly paced complex project within Financial services. Roxie has enabled the business to deliver high standard products and customer experience by gathering detailed requirements, effectively managing the scope and planning backed up by data. I noticed incredible attention to detail, problem solving skills and genuine curiosity about the business while engaging with Roxie on a daily basis. I would highly recommend her in a Delivery Manager and Business analyst capacity.
Vishnu Yeduru
I have collaborated with Roxie during my stint with JaJa Finance as a Solution Architect helping on their Digital first Credit Card journey. She was leading a pool of BA's co-ordinating with the Business product owners and Technical delivery teams. Her understanding of the overall solution, ensuring optimal customer digital experience, excellent communication skills and vast agile experience were key to the success of this programme. She's a focused, organised and driven individual, with an engaging personality and would add value to any organisation. I would highly recommend her and look forward to working with her in the future if opportunity arises.
Credentials
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HR Guidelines Everyone Should Know
LinkedInJan, 2022- Nov, 2024 -
HR as a Business Partner
LinkedInJan, 2022- Nov, 2024 -
Agile Development Practices
LinkedInApr, 2020- Nov, 2024 -
Agile at Work: Reporting with Agile Charts and Boards
LinkedInApr, 2020- Nov, 2024 -
Agile at Work: Planning with Agile User Stories
LinkedInMar, 2019- Nov, 2024 -
Project Management: Iterative Methods
LinkedInMar, 2019- Nov, 2024 -
UX Design: 3 Creating Personas
LinkedInMar, 2019- Nov, 2024 -
UX Design: 4 Ideation
LinkedInMar, 2019- Nov, 2024 -
Marketing Foundations: Value Proposition Development
LinkedInFeb, 2019- Nov, 2024 -
Product Marketing Foundations
LinkedInFeb, 2019- Nov, 2024 -
UX Design: 2 Analyzing User Data
LinkedInFeb, 2019- Nov, 2024 -
Agile at Work: Getting Better with Agile Retrospectives
LinkedInJan, 2019- Nov, 2024 -
Planning and Releasing Software with JIRA
LinkedInJan, 2019- Nov, 2024 -
UX Design: 1 Overview
LinkedInJan, 2019- Nov, 2024 -
Agile Requirements Foundations
Lynda.comApr, 2018- Nov, 2024 -
Business Analysis Foundations
Lynda.comMar, 2018- Nov, 2024 -
Business Analysis Foundations: Competencies
Lynda.comMar, 2018- Nov, 2024 -
Requirements Elicitation and Analysis
Lynda.comMar, 2018- Nov, 2024 -
Certified SAFe® 5 Agilist
Scaled Agile, Inc.Feb, 2023- Nov, 2024
Experience
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Kindgeek
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Ukraine
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IT Services and IT Consulting
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100 - 200 Employee
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Delivery Manager
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Aug 2021 - Present
- Work closely with customer management to understand the business requirements for the project, develop effective working relationships and ongoing management processes for the project - Proactively communicate project status and risks to stakeholders - Direct reporting to TOP Management of the client company (CEO, CTO, VP of Engineering) - Ensure overall project transparency and visibility to leadership and project team - Provide the team with constructive feedback as it pertains to project performance - Monitor project milestones and critical dates to identify risks and issues - Facilitate the creation and execution of corresponding mitigation plans to ensure that the project remains within specified scope and is within time, cost, and quality objectives - Participate in or lead the development of best practices, project standards, procedures, and quality objectives, including metrics for assessing progress Show less
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BAO Competence Manager
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May 2019 - Present
- Define and implement a strategic vision for the appropriate direction - Ensure that the Competency matrix is up to date and relevant to the needs of the particular direction. Initiate updates in the Competency matrix if needed - Initiate improvements to Training & Development, Mentorship, Performance Appraisal, Recruitment and other processes to the HR Department to ensure processes are efficient - Participate in Research & Development projects by request of CTO/Delivery manager - Build a collaborative community of highly skilled professionals - Design internal projects to build a competence portfolio - Design, plan and conduct training programs, workshops and other forms of up-skilling activities for staff - Conduct internal knowledge evaluation sessions for BA specialists - Participate in the Performance Appraisal process, in creating Professional Development Plans, setting goals, career consulting etc - Participate in recruitment process (conducting interviews, test tasks review and creation, organizing group of experts capable to interview candidates etc.) Show less
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Lead Business Analyst | Product Manager
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Jan 2018 - Aug 2021
Responsibilities:- Assisting a team in understanding software requirements by creating supporting documentation.- Analyzing, maintaining, and making improvements to the business and system processes.- Managing customer expectations and translating needs into effective solutions- Identifying and articulating the need for requirements change and assessing the impact of the change- Communicating and collaborating with stakeholders to ensure that needs have been well understood, identified and requirements are accurately met by the proposed system design- Leading discovery phase and taking part in the presales activities Show less
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Wentrum
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Ukraine
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IT Services and IT Consulting
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1 - 100 Employee
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Operations Manager
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Mar 2017 - Jan 2018
Responsibilities:- Leading a team of customer service staff- Carrying out supervisory responsibilities in accordance with company’s policies - Serve as a company representative on regulatory issues- Issuing refunds or compensation to customers and identifying root cause of the issue- Involvement in the company initiatives aimed to improve business metrics related to the quality of the customer service - Enhancing the operational procedures in the areas of enhanced management reporting and looking for opportunities to expand systems. - Controlling workflow and making sure that all tasks are completed in a timely manner and according to the company quality standards - Authoring and discussing with employees performance appraisals and addressing employee performance and corrective action plans; Show less
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Training Manager
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Jan 2017 - Aug 2017
- Improving the quality of teaching new newcomers - Holding workshops and webinars for newcomers - Creating new training materials - Providing performance feedback to newcomers - Working with analytics
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Customer Support Manager
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May 2016 - Mar 2017
Responsibilities: - Creating, expanding, strengthening relationships with our clients- Being the prime point of contact for customers- Managing and processing customers' requests, keeping them informed of incident progress, collecting feedbacks upon completion- Advocating customer needs and issues- Taking care of conflict resolutions
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Education
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2009 - 2014
National University of Kyiv-Mohyla Academy
Master's Degree, Computer Software Engineering -
2009 - 2013
National Pedagogical University 'M.P. Drahomanov', Kyiv
Bachelor's degree, Non-Profit/Public/Organizational Management
Community
