Liz Tam

Manager, Customer Experience & Transformation at Manulife Hong Kong
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Contact Information
us****@****om
(386) 825-5501
Location
Hong Kong SAR, HK

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Bio

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Credentials

  • Forrester CX Pro (CX-I)
    Forrester
    Jun, 2020
    - Nov, 2024

Experience

  • Manulife Hong Kong and Macau
    • Hong Kong
    • Financial Services
    • 700 & Above Employee
    • Manager, Customer Experience & Transformation
      • Nov 2021 - Present

  • Zurich Insurance
    • Switzerland
    • Insurance
    • 700 & Above Employee
    • Assistant Manager, Customer Experience & Management
      • Apr 2019 - Nov 2021

    • Senior Officer, Customer Experience & Product Proposition
      • May 2016 - Mar 2019

  • Insights by Kantar
    • United Kingdom
    • Market Research
    • 700 & Above Employee
    • Research Executive
      • Feb 2014 - May 2016

  • Aviation Results Management Consulting
    • Aviation and Aerospace Component Manufacturing
    • Junior Consultant
      • Feb 2012 - Jan 2014

Education

  • University of Warwick
    Master's Degree, Organizational Behavior Studies
    2010 - 2011
  • University of Nottingham
    Bachelor's Degree, Accounting and Finance
    2007 - 2010

Community

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