Experience

Cambridge International Education

• United Kingdom
• Education Administration Programs
• 700 & Above Employee

• Speaking Examiner

  • Jan 2022 - Present

  Asturias, Principado de Asturias, España Conducting speaking examinations for Cambridge English: First and Cambridge English: Advanced as both interlocutor and assessor.



YORK IDIOMAS SL

• E-Learning Providers
• 1 - 100 Employee

• English Language Teacher

  • Oct 2019 - Present

  Oviedo, Asturias, España - Conducting English classes for students of different ages (kids, teenagers, young adults and adults) - Exam preparation: Cambridge Young Learners, KET, PET, FCE, CAE, CPE; TOEFL; IELTS - Live classroom lessons and online lessons. - Administration tasks including preparing classes, writing reports and keeping documentation up-to-date and accurate.



Learnlight

• United Kingdom
• Education
• 700 & Above Employee

• English Trainer

  • Oct 2018 - Jun 2019

  Barcelona y alrededores, España Providing in-company classes in English to numerous companies in and around Barcelona Administration tasks including preparing classes, contacting students in relation to timetable changes, writing reports and keeping documentation up-to-date and accurate



BCN Languages

• Spain
• Education Administration Programs
• 1 - 100 Employee

• English Second Language Teacher

  • Aug 2018 - Jun 2019

  Barcelona Area, Spain



ESEI International Business School Barcelona

• Spain
• Education Administration Programs
• 1 - 100 Employee

• English Second Language Teacher

  • Feb 2018 - Jun 2018

  Barcelona Area, Spain



That's Cool Education

• English Language Teacher

  • Aug 2017 - Jun 2018

  Barcelona Area, Spain



Amazon Web Services (AWS)

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Customer Service Representative

  • Nov 2016 - Jun 2017

  County Dublin, Ireland



Convergys

• Quality Evaluator

  • Dec 2015 - Nov 2016

  Swords, Dublin In addition to my duties as a technical support agent for the Microsoft Surface and Band I engage in duties as a call coach on a part-time basis which includes: Critically analysing support calls and online chats to ensure they meet the standards set by Microsoft Providing constructive feedback to other agents in relation to their performance in support Documenting this criticism and feedback for review and calibration purposes

• Technical Support Agent

  • Mar 2015 - Nov 2016

  Offering technical and warranty support for the various models of the Microsoft Surface and the Microsoft fitness Band following Microsoft's standards of customer service.



Cabra Community College

• IT Support Technician

  • Jan 2015 - Apr 2015

  Offering support for hardware, including desktops, laptops and printers. Installing, configuring and troubleshooting Operating Systems. Setting up new workstations. Liaising with other members of staff in relation to their IT needs.



Diageo

• United Kingdom
• Beverage Manufacturing
• 700 & Above Employee

• Customer Service Assistant

  • May 2014 - Sep 2014