Experience

Cognitio Analytics LLC

• United States
• Business Consulting and Services
• 1 - 100 Employee

• VP of Banking Solutions

  • Sep 2023 - Present

  United States We build AI/ML driven productivity solutions that work for your specific situation and needs. We do so by combining our deep understanding of your business, mastery of data science techniques, and a focus on delivering impact. As the VP of banking solutions, I am responsible for tailoring our solutions to the specific needs of banks, am the point of contact for our clients in financial services, and lead the business development in this space. If you are interested in learning… Show more We build AI/ML driven productivity solutions that work for your specific situation and needs. We do so by combining our deep understanding of your business, mastery of data science techniques, and a focus on delivering impact. As the VP of banking solutions, I am responsible for tailoring our solutions to the specific needs of banks, am the point of contact for our clients in financial services, and lead the business development in this space. If you are interested in learning more about our solutions, please don’t hesitate to reach out to me. Show less



abaQon

• Switzerland
• Business Consulting and Services
• 1 - 100 Employee

• Manager

  • Jul 2020 - Jul 2023

  Switzerland abaQon is a management consulting firm that supports clients in the financial services industry. Some of the exciting projects I have advised our clients on include the automation of periodic reassessments of credit ratings, event-based customer outreach, monitoring of efficiency gains, implementing process mining on multiple processes, digitizing a due diligence process in a workflow tool, automating the periodic update of investor profiles, and guiding the development of the hybrid customer… Show more abaQon is a management consulting firm that supports clients in the financial services industry. Some of the exciting projects I have advised our clients on include the automation of periodic reassessments of credit ratings, event-based customer outreach, monitoring of efficiency gains, implementing process mining on multiple processes, digitizing a due diligence process in a workflow tool, automating the periodic update of investor profiles, and guiding the development of the hybrid customer advisory service (online and in-person) as product owner. Show less



Citizens

• United States
• Banking
• 700 & Above Employee

• Process Engineer (Vice President)

  • Aug 2017 - Jun 2020

  Greater Boston Area Digital Transformation - Facilitating the digitization and automation of processes through capabilities like robotic process automation, workflow management tools, process mining, optical character recognition or artificial intelligence Vision and Strategy - Advising executive leaders in developing visions and strategic roadmaps to meet objectives and key results (e.g. procurement or IT service management) Business Process Optimization - Improving processes in speed… Show more Digital Transformation - Facilitating the digitization and automation of processes through capabilities like robotic process automation, workflow management tools, process mining, optical character recognition or artificial intelligence Vision and Strategy - Advising executive leaders in developing visions and strategic roadmaps to meet objectives and key results (e.g. procurement or IT service management) Business Process Optimization - Improving processes in speed, quality and cost by using a combination of lean management, six sigma, agile, design thinking and user experience methodologies Continuous Improvement - Contributing to the establishment of a formalized business process management community of practice as well as structures that enable and empower sustained continuous improvement Show less



Santander Bank, N.A.

• United States
• Banking
• 700 & Above Employee

• Process Engineer

  • Jun 2016 - Aug 2017

  Dorchester, MA, USA - Business Process Optimization Developed governance framework to establish a center of excellence for process automation. Successfully implemented a proof of concept for Robotic Process Automation (RPA) in the Fraud Prevention area that led to the decision to roll out RPA across all of the bank's operations. Analyzed end-to-end processes for multiple operations units (e.g. assessing automation potential, implementing benefits of customers in military service, or optimizing the return… Show more - Business Process Optimization Developed governance framework to establish a center of excellence for process automation. Successfully implemented a proof of concept for Robotic Process Automation (RPA) in the Fraud Prevention area that led to the decision to roll out RPA across all of the bank's operations. Analyzed end-to-end processes for multiple operations units (e.g. assessing automation potential, implementing benefits of customers in military service, or optimizing the return mail process). Created a toolkit of templates and courses for lean methodologies. - Program Management Managed the 'Data & IT' work-stream of the capital and risk transformation program (CART) to ensure compliance with regulations Show less



Neue Aargauer Bank

• Switzerland
• Banking
• 1 - 100 Employee

• Process & Project Manager (Assistant Vice President)

  • Jul 2008 - Jul 2015

  Switzerland - Business Process Optimization / Internal Consulting Optimized end-to-end mortgage process by guiding project management office and creating central quality management department. Centralized all incoming calls for relationship managers in call center and administrative tasks in a competence center. Outsourced scheduling of appointments. - Lean Transformations Conducted lean transformations in multiple departments such as mortgage back office team, or consumer and… Show more - Business Process Optimization / Internal Consulting Optimized end-to-end mortgage process by guiding project management office and creating central quality management department. Centralized all incoming calls for relationship managers in call center and administrative tasks in a competence center. Outsourced scheduling of appointments. - Lean Transformations Conducted lean transformations in multiple departments such as mortgage back office team, or consumer and commercial banking relationship managers. Provided coaching and established new measurements and performance management evaluations - Building Business Process Framework and KPIs Created concept for knowledge management and worked on establishing technical platform - Led projects for changing infrastructure Replaced telephone system with "voice over IP" Initiated and implemented the business process outsourcing of the mid-office "trade support" - Worked in securities trading mid-office Executed business investments such as hedge funds, derivatives, bonds, stocks and initial public offerings Show less



IG Regionalradio / Kanal K

• Member of Board of Directors

  • Apr 2010 - Mar 2015

  Aarau, Switzerland - Hosted and organized radio show, interviewing over 150 artists (2003 - 2015) - Managed strategic radio program alignment (eg. topics about music, politics, culture, etc.) - Led committees to resolve multiple issues (e.g. revenue generation, membership attrition, etc.) - Organized workshops to define radio's strategy and vision - Resolved employee concerns



Ghost Rockz Dance School

• General Manager

  • 2011 - 2015

  Aarau, Switzerland Founded and managed dance school with three crew members



Notariatsbüro Fasler

• Clerk

  • Aug 2005 - Aug 2006

  Aarau, Canton of Aargau, Switzerland - Created contracts in marriage, inheritance, corporate, fiscal and property law - Administred general office - Worked in accounting