Entertainment Director

• Mar 2022 - Present

March 2022 | March 2023: As part of my part-time employment with the 76ers and Delaware Blue Coats, I was invited to be the Entertainment Director at Chase Fieldhouse for the Atlantic 10 Women's Basketball Championship. I was responsible for creating the entertainment experience for all fans, family members, and A10 guests in attendance.

Entertainment Director

• Oct 2021 - Present

As part of my part-time role with the 76ers, I was asked to also operate as the Entertainment Director for the Delaware Blue Coats. I am responsible for creating the home-court advantage for the 2022-23 G-League Champions, the Delaware Blue Coats. In tandem with the public address announcer, the on-site DJ, and the varying game crew and entertainment team members, I adjust and create multiple plans to ensure the fans in attendance have the best experience and connection with the culture that is the Blue Coats. Show less

Game Presentation Crew

• Apr 2018 - Present

Junior Sales Associate

• Dec 2017 - May 2018

50/50 Raffle Seller

• Sep 2017 - Dec 2017

Onboarding Director - Clinic Success

• May 2023 - Sep 2023

The Client Onboarding Director is responsible for developing and executing a comprehensive client onboarding process to ensure a seamless experience for new clients. This role collaborates with various departments to understand client requirements, coordinates onboarding activities, and establishes strong client relationships.The Dynamic Number Insertion (DNI) Specialist is responsible for implementing and managing the DNI technology and processes to track and optimize digital marketing campaigns. This role involves configuring DNI systems, analyzing data, and collaborating with cross-functional teams to ensure accurate phone number insertion and meaningful reporting. Show less

Clinic Success Manager

• Oct 2021 - May 2023

It is my responsibility to guide our clients through our onboarding processes and help drive continued and repeated successes through our full menu of services.

Onboarding Director - Clinic Success

• May 2023 - Sep 2023

The Client Onboarding Director is responsible for developing and executing a comprehensive client onboarding process to ensure a seamless experience for new clients. This role collaborates with various departments to understand client requirements, coordinates onboarding activities, and establishes strong client relationships.The Dynamic Number Insertion (DNI) Specialist is responsible for implementing and managing the DNI technology and processes to track and optimize digital marketing campaigns. This role involves configuring DNI systems, analyzing data, and collaborating with cross-functional teams to ensure accurate phone number insertion and meaningful reporting. Show less

Clinic Success Manager

• Aug 2022 - Apr 2023

It is my responsibility to guide our clients through our onboarding processes and help drive continued and repeated successes through our full menu of services.

Contact Center Manager

• Oct 2021 - Aug 2022

Our mission is to empower veterinary owners and practice managers to reach their goals faster. We hope to make independent veterinary practice ownership accessible by providing comprehensive tools & guidance to practice leaders. Finally, a small independent practice can have the full support of a fractional operational and advisory team, recruiting and HR team, marketing firm, group purchasing power, IT support, learning and development platform, facility management team, and much more WITHOUT GIVING UP ANY EQUITY. Show less

Client Experience Supervisor

• Feb 2021 - Oct 2021

Client Experience Specialist

• Jun 2020 - Feb 2021

Customer Data Manager

• Aug 2019 - Jun 2020

CRM Analyst

• Nov 2018 - Aug 2019

Assistant Director of Event Operations

• May 2018 - Aug 2019

Junior Sales Associate

• Dec 2017 - May 2018

50/50 Raffle Seller

• Sep 2017 - May 2018

Direct Support Professional

• May 2017 - Dec 2017

Returned to Avenues as a Direct Support Professional and Support Coordinator. Returned to Avenues as a Direct Support Professional and Support Coordinator.

Director of Operations Women's Lacrosse

• Aug 2016 - May 2017

Director of Operations - Women's Lacrosse Assistant Coach - Women's Lacrosse Broadcast Operations Assistant - Men's Ice Hockey Sports Information Assistant - Men's Ice Hockey Internal Operations Assistant - All Sports Director of Operations - Women's Lacrosse Assistant Coach - Women's Lacrosse Broadcast Operations Assistant - Men's Ice Hockey Sports Information Assistant - Men's Ice Hockey Internal Operations Assistant - All Sports

Support Coordinator

• May 2016 - Aug 2016

Insurance Verification Specialist

• Aug 2015 - May 2016

- Contact insurance company representatives to acquire patient eligibility effective dates and coverage and benefits information - Create and organize a patient database for company wide access to patient demographics and insurance information - Cooperatively work with teammates to follow through on a patient's account if errors or complications arise with a patient's demographics, insurance eligibility, or payments - Contact insurance company representatives to acquire patient eligibility effective dates and coverage and benefits information - Create and organize a patient database for company wide access to patient demographics and insurance information - Cooperatively work with teammates to follow through on a patient's account if errors or complications arise with a patient's demographics, insurance eligibility, or payments

Event Staff Manager

• Sep 2011 - May 2016

- Assist in the preparation of game days including the set up and break down of necessary equipment - Direct and guide team officials, coaches, and players to locker rooms, bathrooms, and the athletic training room - Act as a liaison for all questions and inquiries made by guests, participants, and officials - Ensure the smooth operation of game necessary equipment including scoreboards, clocks, nets, goals, and more - Assist in the preparation of game days including the set up and break down of necessary equipment - Direct and guide team officials, coaches, and players to locker rooms, bathrooms, and the athletic training room - Act as a liaison for all questions and inquiries made by guests, participants, and officials - Ensure the smooth operation of game necessary equipment including scoreboards, clocks, nets, goals, and more

Shift Manager

• May 2014 - Aug 2015

- Abide by all Wawa safety regulations to create a satisfactory experience for customers and employees - Manage a small team of customer service associates in the absence of full-time managers - Effectively operate the point of sale and replenish change and cash levels when needed - Prepare and restock the sales floor and food service location for the next shift to be as successful as possible - Abide by all Wawa safety regulations to create a satisfactory experience for customers and employees - Manage a small team of customer service associates in the absence of full-time managers - Effectively operate the point of sale and replenish change and cash levels when needed - Prepare and restock the sales floor and food service location for the next shift to be as successful as possible

Direct Support Professional

• May 2013 - May 2014

- Assist adults with disabilities in planning every day tasks and future endeavors - Organize and document all medications, doctors appointments, dietary requests, and living habits - Work closely with healthcare professionals to establish the best practices and routines for each individual client - Assist adults with disabilities in planning every day tasks and future endeavors - Organize and document all medications, doctors appointments, dietary requests, and living habits - Work closely with healthcare professionals to establish the best practices and routines for each individual client

Customer Service Associate

• Sep 2011 - May 2013

This was a job that helped fundraise funds for the Rutgers Camden Women's Basketball team. - Provide friendly and quality service for all guests in attendance at the Lincoln Financial Field, home of the Philadelphia Eagles - Prepare food and beverages in accordance with Aramark health and safety regulations - Provide fans with guest experience information such as customer service, nearest restroom, locations of other vendors, and other general questions This was a job that helped fundraise funds for the Rutgers Camden Women's Basketball team. - Provide friendly and quality service for all guests in attendance at the Lincoln Financial Field, home of the Philadelphia Eagles - Prepare food and beverages in accordance with Aramark health and safety regulations - Provide fans with guest experience information such as customer service, nearest restroom, locations of other vendors, and other general questions

Admissions and Ticket Sales Representative

• Mar 2011 - Sep 2012

- Create advertisement and sales pitches to attract new customers while maintaining relationships with returning customers - Respond to inbound sales calls, responds to inquiries and provides information and/or follow up materials as requested - Assist in creating and maintaining customer accounts, making ticket sales deposits, and entering data into a computerized ticket system - Create advertisement and sales pitches to attract new customers while maintaining relationships with returning customers - Respond to inbound sales calls, responds to inquiries and provides information and/or follow up materials as requested - Assist in creating and maintaining customer accounts, making ticket sales deposits, and entering data into a computerized ticket system

Referee

• Aug 2007 - Dec 2011

- Officiate all U12 and under girls, boys, and coed soccer games - Provide a safe and friendly environment to encourage the growth and athletic ability of all participants - Train new referees in proper techniques and rules of little league soccer games - Officiate all U12 and under girls, boys, and coed soccer games - Provide a safe and friendly environment to encourage the growth and athletic ability of all participants - Train new referees in proper techniques and rules of little league soccer games

Play-by-Play and Color Commentator

• Oct 2008 - May 2011

- Set up and break down video recording equipment and microphones for athletic events at Sterling High School - Describe and commentate athletic events and provide insight to viewers or listeners - Review and study player personal information, athletic trends and statistics, and academic information to fully integrate a viewer or listener - Set up and break down video recording equipment and microphones for athletic events at Sterling High School - Describe and commentate athletic events and provide insight to viewers or listeners - Review and study player personal information, athletic trends and statistics, and academic information to fully integrate a viewer or listener