Experience

HalaSat

• Iraq
• Technology, Information and Internet
• 1 - 100 Employee

• NMC Support Engineer

  • Feb 2023 - Present

  • Configuration and Setup: configuring PRTG to monitor various network devices and services.• Monitoring Health and Performance: uses PRTG to monitor the real-time health and performance metrics of network devices.• Alerting and Notifications: sets up alerts and notifications within PRTG to receive immediate notifications when any monitored parameter.• Diagnostics and Troubleshooting: monitoring data to diagnose the root cause of the problem.• Capacity Planning : Monitoring network trends over time helps the engineer anticipate capacity needs and plan for scalability.• Reporting and Documentation: generates regular reports based on the monitoring data collected by PRTG. • Custom Sensor Development: custom sensors to monitor specific parameters unique to an organization's network environment.• Collaboration and Communication: collaborates with other IT teams, network administrators, and stakeholders to share insights gained from monitoring data.• Continuous Improvement: keeps up-to-date with industry trends and best practices to continuously enhance the monitoring strategy and maximize network reliability. Show less

• Technical Support Engineer

  • Jul 2022 - Feb 2023

  • Configuring various wireless network devices PTP (Point To Point), PTMP (Point to Multi-point).• Configuring various Mimosa microwaves devices.• Managing the Wide Network of the Company by means monitoring the traffic, ensure the quality of Internet service and the Client Connection Quality.• Applying and managing Filters of the agent’s network devices.• Wireless Solutions and Remote access to the agent’s network to assist them in solving any issue there.



Freelance

• Baghdad Governorate, Iraq

• Web Developer

  • 2020 - Present



The Vision Center For CCTV

• Baghdad Governorate, Iraq

• Business Owner

  • Jan 2017 - Present

  designs, installs, maintains, and repairs closed-circuit television (CCTV) systems used for surveillance and security purposes. They possess expertise in camera placement, lens selection, cabling, and network integration, ensuring effective coverage and image quality. CCTV engineers often collaborate with security personnel to understand specific monitoring needs and ensure compliance with regulations. They troubleshoot technical issues, upgrade systems with new technology, and stay updated on the latest trends in video surveillance. A combination of technical skills, problem-solving ability, and an understanding of security protocols defines a proficient CCTV engineer, contributing to the safety of various environments. Show less



Plus 99 Company

• Baghdad Governorate, Iraq

• System Account Manager

  • Jan 2020 - Jan 2021

  professional responsible for overseeing and managing relationships between a company and its clients. They act as the main point of contact, addressing client inquiries, understanding their needs, and ensuring effective communication. System Account Managers play a crucial role in developing and executing account strategies, identifying growth opportunities, and meeting client expectations. They collaborate with internal teams to coordinate product/service delivery, resolve issues, and maintain client satisfaction. Strong interpersonal skills, strategic thinking, and a deep understanding of the company's offerings are essential for a successful System Account Manager to foster positive client relationships and drive business growth. Show less



Al-Qima Academy For Education

• Baghdad Governorate, Iraq

• C++ Teacher

  • Jan 2017 - Jan 2018

  educator who imparts knowledge and skills in the C++ programming language to students. They design and deliver instructional materials, covering topics such as syntax, data structures, algorithms, and software development practices. A proficient C++ teacher cultivates a dynamic learning environment, encourages problem-solving, and guides students through practical coding projects. They adapt teaching methods to diverse learning styles, provide constructive feedback, and stay updated on industry trends. A C++ teacher's expertise extends beyond coding to fostering logical thinking and preparing students for software engineering roles, equipping them with essential skills in a foundational programming language. Show less



Al-Shahin Center For CCTV

• Baghdad Governorate, Iraq

• CCTV Engineer

  • Jan 2015 - Jan 2017

  designs, installs, maintains, and repairs closed-circuit television (CCTV) systems used for surveillance and security purposes. They possess expertise in camera placement, lens selection, cabling, and network integration, ensuring effective coverage and image quality. CCTV engineers often collaborate with security personnel to understand specific monitoring needs and ensure compliance with regulations. They troubleshoot technical issues, upgrade systems with new technology, and stay updated on the latest trends in video surveillance. A combination of technical skills, Show less



Al-Qima For Software Solutions

• Baghdad Governorate, Iraq

• IT Junior

  • Jan 2014 - Jan 2015

  They assist in various tasks related to technical support, system administration, software troubleshooting, and network maintenance. Under the guidance of senior team members, IT juniors learn and apply fundamental skills in areas such as hardware configuration, software installation, and user assistance. They contribute to resolving technical issues, upgrading systems, and ensuring smooth IT operations. This role serves as a stepping stone for building a solid foundation in IT, as juniors gain hands-on experience and gradually take on more responsibilities as their skills grow. Show less



Smart Touch For Mobile

• Baghdad Governorate, Iraq

• Maintenance technician ( Hardware & Software )

  • Jan 2012 - Jan 2014

  specializing in hardware and software for mobile devices is a skilled professional responsible for ensuring the proper functioning of mobile devices such as smartphones and tablets. They excel in diagnosing and repairing hardware issues, including components like screens, batteries, and connectors. Additionally, they possess expertise in troubleshooting software problems, handling updates, and resolving issues related to operating systems and applications. These technicians play a crucial role in extending the lifespan and optimizing the performance of mobile devices, providing essential support to users and contributing to a seamless mobile experience. Show less



Al-Alimia Computer Center

• Baghdad Governorate, Iraq

• Maintenance technician ( Hardware & Software )

  • Jan 2010 - Jan 2012

  specialized in computer hardware and software undertakes the vital role of ensuring the efficient operation of computer systems. They possess expertise in diagnosing and repairing hardware components like CPUs, RAM, and motherboards, ensuring optimal performance. Additionally, they excel in troubleshooting software issues, handling installations, updates, and resolving operating system glitches. These technicians are adept at maintaining networks, peripherals, and addressing connectivity problems. By swiftly identifying and resolving technical hiccups, they contribute to uninterrupted computing experiences for users. Their skill set spans across both hardware and software realms, making them indispensable in maintaining the functionality of modern computer systems. Show less