Lucy Ma

HR & Admin Associate at Mega Bank
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • Japanese Elementary proficiency
  • Chinese (Simplified) Native or bilingual proficiency
  • English Native or bilingual proficiency

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Experience

    • United States
    • Banking
    • 1 - 100 Employee
    • HR & Admin Associate
      • Apr 2022 - Present

      - Full Cycle Recruiting - Day-to-day employee relations, benefits, and records management. - Manage facilities for corporate office and as needed for branch locations. - Full Cycle Recruiting - Day-to-day employee relations, benefits, and records management. - Manage facilities for corporate office and as needed for branch locations.

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Human Resources Associate
      • Aug 2021 - Mar 2022

      - Ensure COVID-19 testing and vaccination mandate compliance. At peak volume, communicated with 300+ employees, managers, and HR business partners weekly. - Review the Employee Referral Program submissions’ eligibility and manage bonus payouts. - Assist Talent Advisors/recruitment team with organizing job requisitions and scheduling interviews. - Ensure COVID-19 testing and vaccination mandate compliance. At peak volume, communicated with 300+ employees, managers, and HR business partners weekly. - Review the Employee Referral Program submissions’ eligibility and manage bonus payouts. - Assist Talent Advisors/recruitment team with organizing job requisitions and scheduling interviews.

    • United States
    • Information Services
    • 1 - 100 Employee
    • Facebook Career Connections Intern
      • Jun 2021 - Sep 2021

      Created a social media calendar, designed relevant digital content topics, posted consistently on social media, and monitored feedback and ad performance. Created a social media calendar, designed relevant digital content topics, posted consistently on social media, and monitored feedback and ad performance.

    • United States
    • International Trade and Development
    • 1 - 100 Employee
    • Program Manager
      • Mar 2021 - Jun 2021

      - Coordinate with local nonprofits & government organizations (including foreign embassies) to host virtual events, support trade missions, and publish foreign direct investment reports. - Created and administered event content and marketing materials on website and social channels. - Acted as executive assistant to the director and president and assisted with foreign business consultations, preparing site search results, business contacts, investment incentives and market reports, etc. - Coordinate with local nonprofits & government organizations (including foreign embassies) to host virtual events, support trade missions, and publish foreign direct investment reports. - Created and administered event content and marketing materials on website and social channels. - Acted as executive assistant to the director and president and assisted with foreign business consultations, preparing site search results, business contacts, investment incentives and market reports, etc.

    • United States
    • Legal Services
    • 1 - 100 Employee
    • Client Administration Specialist
      • Jul 2019 - Oct 2020

      - Guided clients on case procedures and have basic understanding of I-140 EB1A, EB1B, EB2 NIW; O1 and H1B visa; as well as IVP and I-485 applications. - Maintained client relations and satisfaction through prompt responses and typically communicated with more than 30 clients daily, over the phone. - Translated inquiries verbally and in writing between Chinese and English as well between legal and plain languages. - Supported attorneys by preparing legal documents, managing schedules, and initiating client intakes.

    • Editor In Chief
      • May 2018 - Jun 2019

      Served as chief administrative officer. - Responsible for the content, appearance, production, efficient financial operation and overall quality of the magazine. - Hired and managed editorial staff while coordinating with the professional advisers to produce a strong magazine that serves the magazine’s special audience and the UCLA community within the parameters of the approved budget. - Coordinated staff training in conjunction with the media adviser to provide a valuable educational experience for editorial staff.

    • Writer
      • Sep 2015 - Jun 2019

      Writer, Content Editor, Managing Team EditorSeptember, 2015 - Jun 2019Duties:- Contribute new content and pitches, cover events, and interview people.- Content edit assigned articles and communicate with writers effectively.- Help plan and execute socials, trainings, and meeting agendas.Skills:- Basic journalism skills, basic photography skills, social media management skills- Has worked with: WordPress, Google Docs/Sheets/Slides, Adobe Photoshop/Indesign, and Microsoft Word/PowerPoint/Excel.Accomplishments:- Current online published works include: pacificties.org/?author=10003

    • Intern
      • Jan 2018 - Mar 2018

      - Learned and outreached about California Tenant Rights and gentrification in Chinatown, LA - Helped empower local residents and the elderly by forming a Resident Concern Group. - Learned and outreached about California Tenant Rights and gentrification in Chinatown, LA - Helped empower local residents and the elderly by forming a Resident Concern Group.

  • Umitrip Guam
    • Tumon, Guam
    • Office Assistant
      • Jun 2016 - Sep 2016

      - Provided customer service and sales (hotel booking, itinerary planning/scheduling) while coordinating with travel agents from Umitrip HQ in Shenzhen, China. - Secured a promotional deal at the local Denny's for Umitrip customers. - Planned and lead a summer camp for students from mainland China. - Provided customer service and sales (hotel booking, itinerary planning/scheduling) while coordinating with travel agents from Umitrip HQ in Shenzhen, China. - Secured a promotional deal at the local Denny's for Umitrip customers. - Planned and lead a summer camp for students from mainland China.

Education

  • University of California, Los Angeles
    Bachelor of Arts - BA, Asian-American Studies
    2015 - 2019
  • University of California, Los Angeles
    Minor, Labor and Workplace Studies
    2015 - 2019
  • University of California, Los Angeles
    Minor, History
    2015 - 2019

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