Experience

Ad Zone Global For Advertising

• Kuwait
• Advertising Services
• 1 - 100 Employee

• Administrative Assistant

  • Jun 2022 - Present

  • provides office support to either an individual or team and is vital for the smooth-running of a business. • fielding telephone calls, receiving and directing visitors. • word processing, creating spreadsheets and presentations, and filing. • responsible for office projects and tasks, as well as overseeing the work of junior admin staff. • support to an executive, director, or department head-level employee. • performing a variety of secretarial duties and skilled tasks that may include preparing reports, conducting research, and collecting data. • Providing administration support to Sales Reps, Property Managers and Senior Management. • Coordinating office activities and operations to secure efficiency and compliance to company policies. • processing employee data, updating company policies and assisting in the hiring process. • Maintaining physical and digital personnel records like employment contracts. • Publish and remove job ads. • Schedule job interviews and contact candidates as needed. • Prepare reports and presentations on HR-related metrics like total number of hires by department. • Preparing HR & Joining documents. • Managing, tracking, reporting, following up for the advertising job orders. • Preparing advertising & screens contracts. • Perform all duties of ad operations including trafficking, troubleshooting, campaign optimizations, and reporting. Show less



Sutherland

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Reservations Agent

  • Mar 2020 - Dec 2021

  Achieving sales target. Handling customer inquiries and special requests. Ensuring customer satisfaction. Advise customers regarding ongoing promotions or available upgrades that may enhance their experience. Achieving sales target. Handling customer inquiries and special requests. Ensuring customer satisfaction. Advise customers regarding ongoing promotions or available upgrades that may enhance their experience.



Sheraton Hotels & Resorts

• United States
• Hospitality
• 700 & Above Employee

• Administrative Assistant

  • Sep 2017 - Dec 2019

  - assist with managing the food & beverage operations of the hotel to ensure the achievement of the standards. - assist in handling & managing the day-to-day operation and specific tasks in fast-paced environment. - control and analyzes the standards. - daily briefing, f&b trainings, f&b meetings and other meetings as required by the admin calendar to obtain optimal resaults. - follow up with departments for any requested duties, reports & trainings. - perform other tasks or projects as assigned. - assisting the daily activities including the coordination & management of any f&b duties. - assist in the development, execution and management of the database and file share system. - assist in the formatting, preparation and proof-reading of documents for proposal submission. Internal & external reports and any other related documents. Show less



Eastern Al Montaza Hotel (Marseilia Group)

• Quality Control Manager

  • Dec 2016 - Jun 2017

  - devising and establishing a company's quality procedures, standards and specifications.- reviewing customer requirements and making sure they are met.- working with purchasing staff to establish quality requirements from external suppliers.- setting standards for quality as well as health and safety.- making sure that manufacturing or production processes meet international and national standards.- looking at ways to reduce waste and increase efficiency.- defining quality procedures in conjunction with operating staff.- setting up and maintaining controls and documentation procedures.- monitoring performance by gathering relevant data and producing statistical reports.- making suggestions for changes and improvements and how to implement them.- using relevant quality tools and making sure managers and other staff understand how to improve the business.- making sure the company is working as effectively as possible to keep up with competitors. Show less

• Executive Secretary

  • Nov 2015 - Dec 2016

  - Responsible for supporting high-level executives and management or entire departments. - Provides administrative support and performs numerous duties, including scheduling, writing correspondence, emailing, handling visitors, routing callers, and answering questions and requests.- Provide administrative and clerical support to departments or individuals.- Schedule meetings and arrange conference rooms.- Alert manager about cancellation or new meetings.- Handle information requests.- Prepare correspondence and stuff mail into envelopes.- Arrange for outgoing mail and packages to be picked up.- Prepare statistical reports.- Manage spreadsheets.- Prepare confidential and sensitive documents.- Coordinates office management activities.- Determine matters of top priority and handle accordingly.- Prepare agenda for meetings.- Takes and transcribes dictation.- Helps prepare office budget.- Plans events and volunteer activities.- Maintain office procedures.- Coordinate travel arrangements; prepares itineraries; prepares, compiles and maintains travel vouchers and records.- Operate office equipment, such as photocopy machine and scanner.- Coordinate committees and task forces.- Relay directives, instructions and assignment to executives.- Direct the general public to the appropriate staff member.- Maintain hard copy and electronic filing system.- I was part of the team of the hotel's opening. Show less



Kamal M. Al Sultan (KMSCo)

• Kuwait

• Administrative Coordinator

  • Sep 2008 - Dec 2014

  - Manage over 1000 Base Access Badges for all employees assigned to the United States Army & Air Force Camps - Coordinate with 5 subcontractors for labor support and badges - Arrange all applications, Exceptions to Policy and supporting documents for Provost Marshal Pass & ID procedures - Prepare all DBIDs applications for employees from 7 different Nations - Make all vehicle Access Placard applications; verified applications, Insurance and Contract details - Responsible for reporting to the USG, all Synchronised Pre-Deployment Operational Tracking data for all contract employees - Schedule Security Screening appointments and coordinate transportation - Responsible for weekly & monthly personnel report by location - Prepare and maintain functional files and assist HR as needed - Receive, track and review all USG badges, Kuwait civil ID, passports, and Kuwait Ministry Of Defence J2 Passes - Maintain a tracking record for all employees administrative actions to include vacations, schedules, terminated employees and residency, passport and badge expirations - Develop and maintain electronic forms and spreadsheets - Support management by preparing memos, collecting and consolidating data, verifying sign-in sheets and attendance - Train data entry clerks in badge procedures and record keeping Show less



Bayan Dental Clinic

• Kuwait

• Receptionist

  • Jul 2005 - Aug 2008

  - Managed patient appointments - Tracking patient files and follow-up with them - Data entry and feed back - Presenting the clinic in all exhibitions - Managed patient appointments - Tracking patient files and follow-up with them - Data entry and feed back - Presenting the clinic in all exhibitions



Promoting Companies

• Kuwait

• Promoter / Marketing

  • 2002 - 2005

  - Promoting for several products - Dealing with customers - Learning more about each products to explain it professionally to the customers - Promoting for several products - Dealing with customers - Learning more about each products to explain it professionally to the customers



Kuwaiti Arabian Co.

• Kuwait

• Training Secretary

  • Jun 2003 - Sep 2004

  - Handle all official Arabic & English correspondence - Filing official documents, sending & receiving faxes & Emails - Coordinate courier services as needed etc. - Maintain confidential records in the office - Arrange meetings with various Head of Departments - Handle all official Arabic & English correspondence - Filing official documents, sending & receiving faxes & Emails - Coordinate courier services as needed etc. - Maintain confidential records in the office - Arrange meetings with various Head of Departments