Experience

Dynamic Workforce Solutions

• United States
• Business Consulting and Services
• 100 - 200 Employee

• WIOA Adult/Dislocated Worker Case Manager

  • Apr 2022 - Present

  Nacogdoches County, Texas, United States • Manage job seekers and track employment for twelve months after program exit • Met with job seekers 1:1 and provided orientation to determine eligibility for program • Prepared eligibility paperwork in accordance with TWC guidelines and program policies for approval • Monitored job seeker progress by performing ongoing assessments monthly • Prepared training vouchers for state approved providers for job seekers to attend training through program • Assessed job seeker needs… Show more • Manage job seekers and track employment for twelve months after program exit • Met with job seekers 1:1 and provided orientation to determine eligibility for program • Prepared eligibility paperwork in accordance with TWC guidelines and program policies for approval • Monitored job seeker progress by performing ongoing assessments monthly • Prepared training vouchers for state approved providers for job seekers to attend training through program • Assessed job seeker needs regularly to determine if additional assistance was needed Show less



Hotel Fredonia & Convention Center

• United States
• Hospitality
• 1 - 100 Employee

• Shift Lead & Trainer

  • Aug 2019 - Mar 2022

  Nacogdoches, Texas, United States About the company: The Fredonia Hotel was founded in 1955 and is a historical landmark in the Nacogdoches community. What I took from this position: I started working at this company as a second job in my junior year of college. With little to no experience in this industry, I was able to learn a multitude of things. Not only was I able to come out of my shell, I was able to learn how to connect with people from all walks of life, gain valuable leadership experience as a trainer… Show more About the company: The Fredonia Hotel was founded in 1955 and is a historical landmark in the Nacogdoches community. What I took from this position: I started working at this company as a second job in my junior year of college. With little to no experience in this industry, I was able to learn a multitude of things. Not only was I able to come out of my shell, I was able to learn how to connect with people from all walks of life, gain valuable leadership experience as a trainer and shift-lead, as well as grow within the company and gain a year of fine dining experience. With three restaurants operating in the same facility, I was skilled in every department and many came to me for guidance and direction. My time at this company made me appreciate this industry, the people that work to provide exceptional customer service, and most importantly, sharpened my skill of paying attention to detail. Primary objectives of this position: - Managed a team of 4-6 employees to ensure all duties are performed accurately - Directed multiple stations, employees, and services to ensure adherence to food safety protocols - Organized shift schedules and job rotations - Assigned shift responsibilities and duties - Trained, development, and mentored new employees to ensure high quality customer service - Resolved customer complaints and employee concerns - Collaborated with customers, hotel staff, and event planners - Demonstrated leadership and communication skills, organizational know-how, excellent people skills, and problem-solving abilities Show less



Stephen F. Austin State University

• United States
• Higher Education
• 700 & Above Employee

• Applied Skills Consortium

  • Jan 2021 - May 2021

  Nacogdoches, Texas, United States About the internship: "For many employers, internships can be more important in a hiring decision than GPAs and majors. The College of Liberal and Applied Arts Applied Skills Internship has a unique format that lets students add an internship to their résumé without having to commit to working off campus. While earning class credit in their major, students will work with corporate leaders and local business mentors to solve a real-life business problem currently faced by a national… Show more About the internship: "For many employers, internships can be more important in a hiring decision than GPAs and majors. The College of Liberal and Applied Arts Applied Skills Internship has a unique format that lets students add an internship to their résumé without having to commit to working off campus. While earning class credit in their major, students will work with corporate leaders and local business mentors to solve a real-life business problem currently faced by a national corporation. In this internship, students will research and propose solutions, culminating in a boardroom competition for corporate recognition and cash prizes. The internship strives to validate the workplace readiness of liberal arts graduates, helping students objectively demonstrate their professional skills to potential employers." Key components of the program include: - A sponsoring company identifies a business problem that it currently faces. -Students analyze the problem and propose solutions to the corporation’s leadership. -An instructor from each institution guides students through the process. -Seasoned business executives (mentors), recruited by each institution, assess student skills and program deliverables and verify whether a student is equipped to function effectively in the contemporary workplace. My project: Turner Ramirez Architects gathered creative and insightful students to assist with opening a second office location in San Antonio. The company wanted to have students analyze issues that may arise with opening the second office. My method to solving this was analyzing the statistical data surrounding the economy of architects in San Antonio, the culture and architectural history in San Antonio, and what Turner & Ramirez Architects would bring to the city. What I took from this internship: I learned how to navigate statistical data and interpret graphs and charts. Moreover, I was able to culminate the information and present it in an informative way.

• Event Coordinator, Vice President, & Consultant

  • Aug 2019 - May 2021

  The Black Mental Health Organization (BMHO) About the organization: The Black Mental Health Organization was founded at Stephen F. Austin State University as an initiative to bring Black students together to advocate and educate about mental health in our communities. Primary leadership objectives: - Planned and led bi-weekly meetings for 35 members - Developed, organized, and led discussions and presentations focused on mental health - Organized engaging events and provided community service opportunities for… Show more About the organization: The Black Mental Health Organization was founded at Stephen F. Austin State University as an initiative to bring Black students together to advocate and educate about mental health in our communities. Primary leadership objectives: - Planned and led bi-weekly meetings for 35 members - Developed, organized, and led discussions and presentations focused on mental health - Organized engaging events and provided community service opportunities for members - Demonstrated verbal and written communication skills

• Founder & Co-President

  • Aug 2019 - May 2021

  Leaders in Mental Health Leaders in Mental Health was founded to create a platform where student leaders and faculty members focused on mental health advocacy and education for students across campus. My co-founder, Brittany Malone and I discovered the loopholes at our university when it came to mental health resources provided on campus for students and wanted to communicate them to faculty and staff to provide solutions. Primary leadership objectives: - Provided a professional platform to communicate… Show more Leaders in Mental Health was founded to create a platform where student leaders and faculty members focused on mental health advocacy and education for students across campus. My co-founder, Brittany Malone and I discovered the loopholes at our university when it came to mental health resources provided on campus for students and wanted to communicate them to faculty and staff to provide solutions. Primary leadership objectives: - Provided a professional platform to communicate mental health resource disparities on campus to administration - Directed monthly meetings with Executive Board and University faculty and staff to communicate updates regarding mental health resource outreach to students - Created content for social media platforms, including SFA website, to provide mental health information for students at SFA - Created, directed, and executed a mental health panel to bring awareness to mental illnesses - Engaged 210 attendees at event with activities and discussions related to mental health awareness - Collaborated with Counseling Services and executed a mental health survey with over three hundred responses from SFA students, analyzed the data from the survey, and presented data to the President and Vice President of Stephen F. Austin State University.

• Student Assistant

  • Apr 2019 - May 2021

  Nacogdoches, Texas, United States About the department: "The mission of the SFA Office of Multicultural Affairs (OMA) is to create a campus environment where all students, staff and faculty feel welcome and included. We create networks of support and develop programs for students, staff and faculty that provide opportunities for meaningful cross cultural interactions and learning experiences that promote respect for diversity." Primary job objectives: - Participated in staffing, recruiting, and onboarding of new… Show more About the department: "The mission of the SFA Office of Multicultural Affairs (OMA) is to create a campus environment where all students, staff and faculty feel welcome and included. We create networks of support and develop programs for students, staff and faculty that provide opportunities for meaningful cross cultural interactions and learning experiences that promote respect for diversity." Primary job objectives: - Participated in staffing, recruiting, and onboarding of new team members - Organized and directed large-scale events to promote diversity and inclusion at SFA - Conducted event assessments with team members and communicated findings to Director to analyze efficiency and success of events - Performed clerical duties such as data entry, data review, organizing, and document filing What I took from this position: Being a student assistant in the Office of Multicultural Affairs changed my life. As exaggerated as it sounds, I was struggling to find a purpose for staying in college. A work-study position I had randomly applied for became the catalyst for my work in mental health advocacy on campus and participating in education for diversity, equity and inclusion by assisting in events geared to the mission of the department. Veronica Beavers, Director of Multicultural Affairs, was a role model when it came to using my platform to speak up for what is right. She encouraged every idea I had, sometimes spending hours together collaborating on events and ideas. I was able to gain valuable leadership experience, exceptional customer service skills, and collaborate with like-minded individuals to focus on cross-cultural interactions on our campus.

• Community Assistant

  • Aug 2017 - Jan 2019

  Residence Life About the department: "Residence Life exists as an integral part of the educational experience and academic support services of the university. Campus living is one of the best ways to get the full “Lumberjack experience,” from forming lifelong friendships to participating in on-campus social activities and learning opportunities. Not only does living on campus immerse you in the full college experience, but research shows that students living on campus achieve higher GPAs and experience… Show more About the department: "Residence Life exists as an integral part of the educational experience and academic support services of the university. Campus living is one of the best ways to get the full “Lumberjack experience,” from forming lifelong friendships to participating in on-campus social activities and learning opportunities. Not only does living on campus immerse you in the full college experience, but research shows that students living on campus achieve higher GPAs and experience better graduation rates." "They aren't called RA's because their main job is to build community." Primary job objectives: - Resolved roommate conflicts by using effective communication skills to initiate a resolution between both parties - Aggregated and prepared reports from student incidents for administrative use - Answered telephone calls and handled concerns quickly and effectively - Performed building tours for incoming students 2-3 times a semester Notable events: - "Out and Proud: Pride Month" - "Vision Boards for Success" - "Mental Health in College"

• Peer Mentor, Student Success Center

  • Aug 2017 - May 2018

  About the department: The Student Success Peer Mentors are upperclassmen students who have a passion for assisting other Lumberjacks through their college enrollment. Peer Mentors assist students in navigating the university, learning about co-curricular involvement, and providing support and guidance to each student they serve. Primary job objectives: - Managed a caseload of 6-7 peers per semester - Collaborated with other peer mentors to create effective solutions for… Show more About the department: The Student Success Peer Mentors are upperclassmen students who have a passion for assisting other Lumberjacks through their college enrollment. Peer Mentors assist students in navigating the university, learning about co-curricular involvement, and providing support and guidance to each student they serve. Primary job objectives: - Managed a caseload of 6-7 peers per semester - Collaborated with other peer mentors to create effective solutions for mentees - Weekly outreach to mentees through text, email, and one-on-ones - Created plans of action for mentees What I took from this position: Being a first-generation college graduate, I discovered that college was more than just going to class. Having the opportunity to guide fellow first-generation mentees to graduation through weekly collaboration was a way to pay it forward to the mentorship I received as a freshman.