Experience

Tech Elevator

• United States
• Education Administration Programs
• 700 & Above Employee

• Java Development Bootcamp Student

  • Jul 2023 - Present

  Currently enrolled as a Java coding bootcamp student at Tech Elevator. Below is a list of projects I've completed or am currently working on: Currently enrolled as a Java coding bootcamp student at Tech Elevator. Below is a list of projects I've completed or am currently working on:



SHI International Corp.

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Operations Coordinator - Tier 2

  • Feb 2019 - Jul 2023

  Cooperated with the back-end team to ensure data integrity for 1000+ customers and end-users through CRM Collaborated with 5+ teams to address issues related to sales metrics Troubleshot Microsoft Agreement 30+ issues and resolved pricing discrepancies of licenses/products on a weekly basis Assisted with onboarding and supervising new Tier 1 team members

• Operations Coordinator - Tier 1

  • Feb 2018 - Feb 2019

  Directed purchasing of Microsoft licenses and products for large corporations Oversaw procurement process for 1000+ clients including Goldman Sachs, Wakefern, PepsiCo, Horizon Blue Cross, and others Provided strategic guidance on maintaining Microsoft's Volume Licensing contractual outlines by advising on license counts Generated and managed 300+ purchase orders weekly within Sales Force (Microsoft AX)