Experience

Depositphotos

• United States
• Photography
• 100 - 200 Employee

• Content Manager

  • Dec 2019 - Present

  - Develop a web content strategy that encompasses the goals of a company and aligns with the company's image.- Cooperate with the marketing team to create web content and monitor its effectiveness over time.- Stay abreast of current best practices in the industry and review competitor websites to compare their activities with those of your company.- Managing and moderating content across all platforms.- Writing, editing and proofreading content.- Managing a content team consisting of writers, graphic designers, videographers, etc.- Brainstorm with team members to develop new ideas.



SpliceTel Inc

• United States
• Telecommunications
• 1 - 100 Employee

• Technical Engineer

  • Jan 2020 - Present

  - Assisting telecommunication providers with launching new projects, or reconfiguration of our solutions to fulfill their current business needs.- Troubleshooting technical issues by request from customer’s tech team.- Monitoring of customers’ hardware and software infrastructure and ensuring site reliability.- Performing software updates and migrations to the new hardware in the cloud.- Constant self-development in technical skills to catch up with the latest trends in technology.- Communicating with customers in a professional manner through the ticketing system. - Ensuring a timely resolution of all issues meeting or exceeding SLA’s or customer expectations.- Managing expectations of business customers and vise escalation to keep the situation under control.- Analyzing existing systems and operations and developing preventative maintenance strategies.- Performing quality control on all projects, writing reports, and making recommendations for improvement.



Office of Oleg Lysinger

• Reception Manager

  • Jun 2019 - Dec 2019

  - Answering phones in a professional manner, and routing calls as necessary.- Scheduling appointments.- Assisting colleagues with administrative tasks.- Performing ad-hoc administrative duties.- Answering, forwarding, and screening phone calls.- Sorting and distributing mail.- Hiring, managing, and developing the junior administrative team.- Provide excellent customer service. - Answering phones in a professional manner, and routing calls as necessary.- Scheduling appointments.- Assisting colleagues with administrative tasks.- Performing ad-hoc administrative duties.- Answering, forwarding, and screening phone calls.- Sorting and distributing mail.- Hiring, managing, and developing the junior administrative team.- Provide excellent customer service.



PROMHOLOD-RIVNE LLC

• Sales Manager

  • May 2018 - Jun 2019

  - Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.- Meeting planned sales goals.- Setting individual sales targets with the sales team.- Tracking sales goals and reporting results as necessary.- Overseeing the activities and performance of the sales team.- Coordinating with marketing on lead generation.- The ongoing training of your salespeople.- Developing your sales team through motivation, counseling, and product knowledge education.- Promoting the organization and products.- Understand our ideal customers and how they relate to our products.



Morgan Furniture Co

• United States
• Furniture
• 1 - 100 Employee

• Computer Numerical Control Machine Operator

  • Apr 2015 - May 2018

  Furniture manufacturing using CNC machine. Perform machine setups (calibration, cleaning, etc.) to start the production cycle. Control and adjust the functions and settings of the machine (e.g.speed).Create furniture details in professional software like WoodWOP and Solidworks. Check output to discover any machine-related mistakes or flaws. Furniture manufacturing using CNC machine. Perform machine setups (calibration, cleaning, etc.) to start the production cycle. Control and adjust the functions and settings of the machine (e.g.speed).Create furniture details in professional software like WoodWOP and Solidworks. Check output to discover any machine-related mistakes or flaws.



University of Guelph

• Canada
• Higher Education
• 700 & Above Employee

• Technical Support Specialist

  • Dec 2013 - Feb 2014

  - Identifying hardware and software solutions.- Troubleshooting technical issues.- Diagnosing and repairing faults.- Resolving network issues.- Installing and configuring hardware and software.- Replacing or repairing the necessary parts - Identifying hardware and software solutions.- Troubleshooting technical issues.- Diagnosing and repairing faults.- Resolving network issues.- Installing and configuring hardware and software.- Replacing or repairing the necessary parts