Inga Rasmussen

Platform Manager at Econsultancy
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Contact Information
us****@****om
(386) 825-5501
Location
UK
Languages
  • Danish Native or bilingual proficiency
  • English Native or bilingual proficiency
Skills

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5.0

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Anne Price

I have had the pleasure of working with Inga for the last 3 years. As a client of hers, I have felt that Inga cared as much about the success of our initiatives as we inside the company did! I truly felt like we were working in tandem on common goals! She worked tirelessly to build a knowledge hub for our marketers and expand the subscription base to maximize our reach, because she knew how important it was to us. She personally reached out to folks around the world to onboard them to our platform and made sure they understood the breadth of content available to them, so they could build their digital acumen. Inga demonstrates a strong passion for her customer, strong idea leadership, strong action orientation, high attention to detail/project management and is a delightful and positive spirit. I highly recommend Inga for any assignment where she is needed to increase customer engagement and build digital capabilities.

Christina Lawford

Inga is incredibly organised, supportive and compassionate with the Shift office management she provides to our Team at Crisis, I couldn’t recommend Inga highly enough as an asset to any organisation!

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Credentials

  • Fast Track to Digital Marketing
    Econsultancy
    Apr, 2020
    - Nov, 2024
  • Fast Track to Modern Marketing
    Econsultancy
    Apr, 2020
    - Nov, 2024

Experience

  • Econsultancy
    • United Kingdom
    • E-Learning Providers
    • 1 - 100 Employee
    • Platform Manager
      • Mar 2022 - Present

      In this newly created role I’m supporting the implementation of a variety of learning programmes, while also focusing on increasing learner engagement. Dedicated to the build, integration and implementation of the SaaS learning management system (Docebo) and reporting suite.Achievement in this role:Nominated as a HERO by a colleague: The “Heroes” programme at Centaur celebrates the great work, good deeds and achievements of colleagues. My nomination was for: "Consistently and relentlessly providing excellent support to her colleagues, offering solutions to complex problems and being available to help at any time of day”. Her nominator continues by saying “With Inga’s support and input, deadlines have been met whilst retaining quality, and clients have been kept impressed and happy”. A true team player! "

    • Customer Success Engagement Manager
      • Nov 2019 - Mar 2022

      Since 1999 Econsultancy have guided businesses and individuals to reengineer themselves through our thought leadership, training and digital transformation. We have offices in London and New York.We provide companies and teams with all the essential resources to develop their modern marketing capabilities, validate their decisions and demystify information around digital, marketing and ecommerce. We show you what great looks like and then we get you there!I work very closely together with the Client Teams and Project Management Team to specifically help support the top tier end users. This includes a combination of direct client facing contact and administrative support in order to drive value on these most important accounts:Proactively reaching out to clients to make them aware and fully train them on the resources, that are available as part of the membership by offering regular onboarding web demonstrations of the platform. Providing regular content recommendations via newsletters.Promoting events including webinars, Digital Shift, Key Subscriber Events and roundtables to the team stakeholders to help drive event attendance. Building hub pages within Wordpress for the clients, so they have all the relevant content and resources in one convenient place, this in turn ensures the web experience is as streamlined as possible. Offering and implementing countless improvements to procedures, best practices and hub page journeys as a result of my excellent attention to detail.Achievement in this role: Nominated as a HERO by a colleague: The “Heroes” programme at Centaur celebrates the great work, good deeds and achievements of colleagues.My nomination was for “Being pivotal in the development of a client’s hub page and bespoke classrooms. Despite the challenges involved in this, Inga has remained positive and always actioned the client requests quickly. Our team would not be where they are without her efforts!"

  • Moments by Inga
    • London, England, United Kingdom
    • Founder / Photographer / Maker
      • Mar 2019 - Present

      I design and create travel inspired photographic greeting cards and framed prints, which I sell online and at London's creative craft markets: The Londoner's Home and Urban Makers at Spitalfield Market, SoLo Craft Fair, Highgate Extraordinary Artisan Market, Oval Night Market and Crouch End Festival. Wholesale enquiries are welcomed. Please view my website for more details: www.momentsbyinga.com/shop I design and create travel inspired photographic greeting cards and framed prints, which I sell online and at London's creative craft markets: The Londoner's Home and Urban Makers at Spitalfield Market, SoLo Craft Fair, Highgate Extraordinary Artisan Market, Oval Night Market and Crouch End Festival. Wholesale enquiries are welcomed. Please view my website for more details: www.momentsbyinga.com/shop

  • Getty Images
    • United States
    • Photography
    • 700 & Above Employee
    • Contributing Photographer
      • Nov 2012 - Present

      Contributing creative and editorial photographer to the Getty Images website. Clients include Microsoft Multi Media Publishing, Conde Nast France, The Times, Time Inc., Epson, Airbnb, Colgate, Flight Centre Ltd, Reach Publishing, Telegraph Media Group Limited, Yahoo Entertainment, Answers.com, Australian Catholic University, Cambridge University Press, University of the Sunshine Coast, Udenrigsministeriet, Ask.com, Daily Mail, News UK & Ireland Ltd, Forsman & Bodenfors, JP Morgan USA and Huffington Post among many others

    • Sales Manager
      • Apr 2011 - Jan 2014

      Managed a team of 5 account executives / account managers, who were responsible for Denmark, Finland, Norway and Sweden across all segments (agency, corporate and media) and all portfolios / digital media (stills, footage, music, subscriptions & services). Encouraged and motivated each team member to maximize their potential through coaching, training sessions, CRM efficiency and one to one conversations on a regular basis to achieve the targets and KPI’s Ensured the team were following the correct procedure at all times by working closely with the Sales Operational team to suggest improvements of workflows Communicated an actuate pipeline and forecast to Senior Management bi-weeklyWorked closely with the marketing department to execute campaigns within the region Recruited and trained several successful candidates for the team Achievements in this role:Grew sales by 11% in year 1 by my organisation of the team’s procedures to become more streamlined and ensured no stone was left unturned.Improved communication and negotiation by implementing effective sales operational proceduresIncreased productivity and morale within the team during my time managing them by introducing competitions, team events and incentivesA proven track record of management and involvement in multiple projects within tight time frames, where my outstanding organisational and attention to detail skills really came to the front: Improvement suggestions & implementation of the Oracle CRM system, Amendment of the pricing structure through daily experience and customer feedback, Translation, quality checking and execution of marketing material across the Nordic region

    • Senior Key Account Manager, Agency team
      • Apr 2007 - Apr 2011

      Promoted to a specially created role, where the responsibility was management of a “Super Portfolio” of the highest spending agency clients. Clients included Publicis, DDB London, McCann Erickson, the Ogilvy Group and the Saatchi Group among others. Project managed one of the biggest Imagery & Rights Clearance deals in the London office’s history worth £240,000 involving a whole host of internal departments and teams (Picture research, Rights Clearance, Sales Operations, Strategy, Finance and Management) including the client’s account management, creative and legal teams in 2010. The campaign was so successful that it got rolled out worldwide Developed strong relationships with many high profile contacts within the agencies by providing support, training sessions and arranging events. As an end result the right solutions were put in place to benefit both the customer and Getty Images by communication and negotiation. Achievements in this role: Managed many high profile advertising campaigns Increased the spend of four accounts to over £200,000 per year and six accounts to over £100,000 per yearIn 2010 28 out of my 45 accounts increased their spend with more than 100% compared to the previous year

    • Key Account Manager, Agency team
      • Jul 2004 - Apr 2007

      Grew and managed 40 key agency accounts. Continuously built effective relationships across each agency by obtaining in-depth client knowledge via telephone and face-to-face meetings with art buyers, art directors, planners, traffic controllers, account managers & creatives. Accounts included among others Tangible, DDB London, Abbott Mead Vickers, 141 Worldwide and Ogilvy Dialogue. Achievements in this role: I became the first person within the team to bill more than £1 million in a record time of 6 months through retained and new business Promoted to a specially created role

    • Sales Executive, Sales Development team
      • Mar 2003 - Jul 2004

      Dealt with clients who spend under £10,000 a year, who had yet to be assigned an account manger. My role was to handle inbound customer calls from recurring business clients and maximize client spend by proactively and professionally identifying and filling customer requirements. Achievements within this role:Achieved £86,000 of sales in my first month with the company, where the average was £50,000 per month Increased 10 clients’ spend to above the £10,000 threshold and moved them across to the assigned team. I became one of the top billing team members

  • Infopro Digital
    • France
    • Technology, Information and Internet
    • 700 & Above Employee
    • Enterprise License Manager
      • Jan 2018 - Oct 2019

      Infopro Digital offers its customers award winning multi-media products and solutions worldwide. Assisted the Nordic and European corporate clients with their subscription and licensing requirements for Risk.net; Risk.net is the leading online gateway to premium financial risk news and regulatory analysis for all Risk Management services. Ensured clients got the full benefit of their valuable subscription by offering engagement campaigns and educational webinars to give useful tips and ideas about the content and website Achievement: Part of the Global Risk Subscription Sales team, who won SALES TEAM OF THE YEAR at the annual Infopro Digital Awards 2019.

  • Guinness World Records
    • United Kingdom
    • Entertainment Providers
    • 200 - 300 Employee
    • Commercial Account Manager
      • Aug 2015 - Jan 2018

      Guinness World Records aims to inspire ordinary people to do extra-ordinary things. Our mission is to entertain and inform and to celebrate the world’s best. The role was completely project driven with 360-degree client involvement. Great deal of experience managing British and European accounts. Achievements in this role: Increased deal value by 30% YOY Up sold a single adjudication to a 4-day event at one of the biggest family attractions in the UK; They were so impressed with the service and event that was provided, that I negotiated a 3-year deal with them. Suggested a procedure for unauthorised usage of the GWR logos as a new revenue stream; Through my previous licensing experience I therefore project managed this new process with the involvement of the legal team. It has been so successful, it’s now rolled out throughout the company worldwide and in the first year alone it generated over £100,000 worth of business

  • PA Mediapoint
    • United Kingdom
    • Public Relations and Communications Services
    • 1 - 100 Employee
    • Business Development Manager
      • Aug 2014 - Jul 2015

      TNR is the creative communications consultancy of the Press Association (the news agency of the UK and Ireland). From TNR's unique position specialist services are provided, which bridge the worlds of PR and media. The guiding principle has been to apply the PR services the same objectivity, specialist knowledge and reputation for excellence for which the Press Association is so highly regarded. Services include: Broadcast PR (TV and radio production); Video Production: Online PR; PR Photography; Distribution (Online Press Office) and bespoke Media Training. During my time here I achieved over 100% of my personal new business target each quarter

  • Travelling
    • Travel Arrangements
    • 100 - 200 Employee
    • Sabbatical
      • Jan 2014 - Jun 2014

      Independent travelling in Sri Lanka, Singapore, Myanmar and Australia; It was an amazing experience, where I really enjoyed emerging myself into the local cultures with my camera and thereby managed to update my portfolio a great deal. Independent travelling in Sri Lanka, Singapore, Myanmar and Australia; It was an amazing experience, where I really enjoyed emerging myself into the local cultures with my camera and thereby managed to update my portfolio a great deal.

  • Sybase (acquired by SAP in 2010)
    • Maidenhead, United Kingdom
    • Bilingual Customer Service Specialist
      • Apr 2001 - Mar 2003

      Improved customer satisfaction by coordinating the necessary actions to resolve customer issues Determined eligibility for technical support, logged new cases, assigned priority level, and routed cases to the correct technical team Owned and drove resolutions of customer issues. Maintained records of non-technical cases, defined resolution steps and contacts, followed through to ensure satisfaction of customers concern Responsible for training of other team members in procedures I was also involved in different types of projects outside of my main responsibilities. These included translating and checking material from English to Danish and the transferral of the Danish customer base to the UK Support centre Achievements in this role: Won the Customers Services & Support award for being very customer focused, a good team player and willing to accept any challenge given to me. As result of this, won the Enterprise Solutions Star Performer Award, where only a few candidates across Europe are nominated for their achievement

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