Experience

Torc Robotics

• United States
• Truck Transportation
• 500 - 600 Employee

• Senior Director, Onboarding & Employee Development

  • 2022 - Present



American Advisors Group

• United States
• Financial Services
• 400 - 500 Employee

• Director, Learning and Development

  • 2019 - 2022

  *ORGANIZATIONAL DEVELOPMENT - Built OD structure: new leader on-boarding, performance management innovation*STRATEGY - Aligned and clarified L&D/OD 1-3 year goals to HR and Corporate goals*DE&I - Led volunteer group of employees to focus on Diversity, Equity & Inclusion at AAG*COACHING - Provided 1:1 coaching to employees and new/newly promoted/seasoned leaders at all levels of the hierarchy*CAREER PATHING - Built out structure of L&D team (Functional Training - Sales, Functional Training - Operations, Creative Learning & Design, Learning Systems, Analytics & Logistics, and Organizational Development), job descriptions, levels, career pathing Show less

• Senior Manager, Learning & Development

  • 2018 - 2019

  *L&D FUNCTION LEADERSHIP - Strategically led all L&D pillars: functional learning, ID, leadership development, logistics/communication/learning systems.*LEADERSHIP - Led team of 11 dynamic learning professionals*STRATEGIC PROCESS IMPROVEMENT - Facilitated team discussions to identify gaps, propose solutions, and increase L&D function's impact to the business*INTERNAL CONSULTANT/COACHING - Coached employees/leaders to maximize their impact

• Manager, Learning & Development

  • 2016 - 2018

  *INTERNAL CONSULTANT/COACHING - Coached employees/leaders to maximize their impact*LEADERSHIP DEVELOPMENT - Developed/facilitated impactful leadership development programs for leaders at all levels*STRENGTHS-BASED ORGANIZATION - Cultivated a Strengths-based culture integrating strengths into the employee lifecycle*EMPLOYEE ORIENTATION - Overhauled and facilitated new hire orientation program*LEADERSHIP - Led team of 6 powerhouse learning leaders; oversight of instructional design, leadership development, LMS administration, coordination*TRAINING PORTFOLIO MANAGEMENT - Managed entire portfolio of company-wide employee professional development training Show less



Pacific Dental Services

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Learning Operations Manager

  • 2015 - 2016

  *EMPLOYEE ORIENTATION - Overhauled new hire orientation *LEADERSHIP - Led team of 5; oversaw all learning operations and logistics *PROCESS IMPROVEMENT - Decreased redundancies, minimized manual effort, and maximized use of technology *TEAM DEVELOPMENT & COACHING - Worked with direct reports to redesign training programs and sharpen their facilitation skills *EMPLOYEE ORIENTATION - Overhauled new hire orientation *LEADERSHIP - Led team of 5; oversaw all learning operations and logistics *PROCESS IMPROVEMENT - Decreased redundancies, minimized manual effort, and maximized use of technology *TEAM DEVELOPMENT & COACHING - Worked with direct reports to redesign training programs and sharpen their facilitation skills



Ingram Micro

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Learning & Development Corporate Trainer

  • 2013 - 2015

  *INSTRUCTIONAL DESIGN & FACILITATION - Developed/facilitated trainings in-person, via webinar, and video conferencing *COMMUNICATION STRATEGY - Revamped communication strategy to increase enrollment *EMPLOYEE ORIENTATION - Overhauled new hire orientation program *LEADERSHIP DEVELOPMENT - Facilitated different leadership development programs catering to varying levels of leaders *COACHING - Maximized Gallup Strengths certification through in-tact team facilitation and one-on-one coaching *TRAINING EVALUATION - Redesigned evaluations to gather more robust data Show less



Jenny Craig

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Organizational Development Manager

  • 2011 - 2012

  *TEAM & LEADERSHIP DEVELOPMENT - Facilitated intact team and leadership development trainings*EMPLOYEE ON-BOARDING - Designed employee on-boarding and orientation program*CHANGE MANAGEMENT - Supported “people” side of change management through multiple organization restructure efforts*EMPLOYEE ENGAGEMENT - Managed employee engagement post-survey actions – focus groups, data analysis, executive coaching, and action planning*COACHING - Served as site Gallup strengths coach for leaders and employees Show less

• Organizational Development Specialist

  • 2009 - 2011

  *PERFORMANCE MANAGEMENT - Developed new performance management process*ELEARNING - Built Adobe Captivate online courses *LEADERSHIP DEVELOPMENT - Facilitated leadership development workshops to all levels and business divisions*EMPLOYEE RECOGNITION - Developed monthly employee recognition program*EMPLOYEE ENGAGEMENT - Managed all aspects of an employee engagement survey

• Training Content Developer

  • 2007 - 2009

  *TECH TRAINING - Developed and facilitated tech training for $33 Million system overhaul in all stores nationwide*LEADERSHIP DEVELOPMENT - Collaborative development of new Trainer’s Training series for field leadership*ELEARNING DESIGN - Developed online trainings via Adobe Captivate*LEADERSHIP - Trained/coached 3 employees*INSTRUCTIONAL DESIGN - Developed retail field trainings

• Training Program Developer

  • 2007 - 2007

  *INSTRUCTIONAL DESIGN - Developed field retail employee and leadership trainings*LEADERSHIP - Performed store visits to observe training, conduct hip-to-hip coaching and assess training needs

• Instructional Support Assistant

  • 2006 - 2007

  *INSTRUCTIONAL DESIGN - Developed retail sales trainings*COORDINATION - Managed monthly training calendar and processed training material orders



Arbor Education and Training

• Professional Training and Coaching
• 100 - 200 Employee

• Career/Motivational Trainer & Job Development Specialist

  • 2005 - 2006

  *FACILITATION - conducted Job Search Readiness workshops to motivate Welfare-to-Work participants *LEADERSHIP - trained/coached 6 new trainers *SIMULATIONS - Ran mock interviews *FACILITATION - conducted Job Search Readiness workshops to motivate Welfare-to-Work participants *LEADERSHIP - trained/coached 6 new trainers *SIMULATIONS - Ran mock interviews