Experience

InterTalk

• Canada
• Information Technology & Services
• 1 - 100 Employee

• Head of Business Development

  • Jul 2016 - Present

  • Lead the North American Business Development team's sales, account management and marketing activities, partner relationship-building, and quote preparation for SaaS, Cloud, and IP-based products, systems, support and professional services • Uncover and qualify direct and channel network (dealer, manufacturer’s representative) leads/opportunities and industry partnerships that drive revenue growth in target North American target, including Public Safety, Rail, Utilities/Energy, Government and Transportation, by providing technical information, product and software demonstrations and industry knowledge • Business development activities including sales presentations, webinars, needs assessments, establishing vendor, channel network partnerships, competitive market analysis • Develop and manage RFP, RFI, and RFQs for new business opportunities, up to and including the creation of proposals, pricing, and coordinating inputs from various organization SMEs; assist potential customers with developing their RFP/Bid Specifications to lead the bid • Monitor direct and channel sales performance, manage CRM, and track core KPIs to measure effectiveness and efficiency of the sales cycle • Federal, State and Local sales, account, and contract management across all markets • Manage product and services pricing, discounts and margins for all service and product offerings • Business strategy efforts including ongoing competitor, market, and product analysis Show less



Aramark Canada

• Canada
• Food and Beverage Services
• 300 - 400 Employee

• Retail & Marketing Manager

  • Aug 2009 - Jul 2016

  • Managed the field marketing and operations requirements of 15 retail locations on campus, including Starbucks, Subway, Tim Hortons, Second Cup, Extreme Pita, and Pizza Pizza • Managed merchandising, product listings, pricing, develop annual marketing and promotional calendars for both retail and residence dining • Hired and trained frontline associates on customer service, upselling, menu and product knowledge • Monitored product sales and velocity reports • Managed all online web, social media, and digital ad presence (web, Facebook, Twitter, Instagram, Google Ads) • Managed Aramark’s presence at all event fairs, expos, and information sessions, on and of campus; continually liaise with Ancillary Services partners and departments • Social Media Champion, Digital Media Champion (Canadian Region), serving as primary liaison and expert for the Canadian region; trained new hires on best practices and processes • Engaged in all-around marketing tactics, including field marketing, advertising, social media management, website maintenance, product mix, and product merchandising • Grew top-line meal plan sales by 95% in two years (and 300% over six years) through multi-pronged marketing initiatives (social media, print, mail outs, public advertising) at Dalhousie University Show less



Labatt Breweries of Canada

• Beverage Manufacturing
• 700 & Above Employee

• Logistics Manager

  • May 2008 - Sep 2008

  (Summer Employment) • Worked with bottle/glass clients on a daily basis, addressing their needs and concerns; procured glass for daily production requirements • Maintained records of weekly KPIs for the logistics department; analyzed inventory inefficiencies and trends • Keg management for both local and provincial orders, including counts, forecasting requirements, and scheduling (Summer Employment) • Worked with bottle/glass clients on a daily basis, addressing their needs and concerns; procured glass for daily production requirements • Maintained records of weekly KPIs for the logistics department; analyzed inventory inefficiencies and trends • Keg management for both local and provincial orders, including counts, forecasting requirements, and scheduling



MADISON COUNTY 310 BOARD

• United States
• Individual and Family Services
• 1 - 100 Employee

• Adult Case Manager

  • 2004 - 2007

  • Managed a caseload of 30-35 adults with developmental disabilities, ensuring they received and maintained Medicaid Waiver Services on an annual basis • Ensured caseload maintained adequate residence and day programming services • Assisted caseload with managing doctor’s appointments, accessing daily living needs, and advocating for all human rights when/if required • Managed a caseload of 30-35 adults with developmental disabilities, ensuring they received and maintained Medicaid Waiver Services on an annual basis • Ensured caseload maintained adequate residence and day programming services • Assisted caseload with managing doctor’s appointments, accessing daily living needs, and advocating for all human rights when/if required