Roberto Gemma
Business Unit Sales & Marketing Manager at AHG Hotel & Resort- Claim this Profile
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Italiano Native or bilingual proficiency
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Inglese Full professional proficiency
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Spagnolo Full professional proficiency
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Tedesco Limited working proficiency
Topline Score
Bio
Credentials
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Vendita B2b
blackshipMar, 2023- Nov, 2024 -
Social Media Training Season 2
Luca La Mesa AcademyFeb, 2021- Nov, 2024 -
Social Media Training Season 1
Luca La Mesa AcademyDec, 2020- Nov, 2024 -
Google Analytics Level 1
Google Digital Academy (Skillshop)
Experience
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AHG Hotel & Resort
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United Kingdom
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Hospitality
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1 - 100 Employee
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Business Unit Sales & Marketing Manager
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Feb 2014 - Present
Main activities and responsabilities: - Sales & Marketing management of all AHG Hotel & Resorts - Contracting management with local & International Wholesalers, Tour Operators, OLTA, DMC, Incoming & Outgoing travel agencies Main activities and responsabilities: - Sales & Marketing management of all AHG Hotel & Resorts - Contracting management with local & International Wholesalers, Tour Operators, OLTA, DMC, Incoming & Outgoing travel agencies
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Booking & Commercial Manager (Leisure)
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Mar 2011 - Jan 2014
Main activities and responsabilities: - Contracts management of B2b clients portfolio: Networks, OTA, travel agencies; - Responsible for resolving contractual and commercial issues and for working with the sales and marketing manager in the co-ordination of marketing activities; - Booking coordination activities; Main activities and responsabilities: - Contracts management of B2b clients portfolio: Networks, OTA, travel agencies; - Responsible for resolving contractual and commercial issues and for working with the sales and marketing manager in the co-ordination of marketing activities; - Booking coordination activities;
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Blu Hotels S.p.A.
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Italy
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Leisure, Travel & Tourism
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200 - 300 Employee
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Booking & Sales Agent
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Feb 2010 - Feb 2011
Reservation & Sales Main activities and responsibilities: - Hotels Sales Management - Contact with the client - Quotations and offers for clients - Use of software Leonardo - Team working - Problem solving Reservation & Sales Main activities and responsibilities: - Hotels Sales Management - Contact with the client - Quotations and offers for clients - Use of software Leonardo - Team working - Problem solving
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Hotel Amethyst 4*
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Italy
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Booking & Sales Agent
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Apr 2009 - Oct 2009
Front office manager Main activities and responsibilities: - Quotations and booking for tour operator & private - Coordination of house keeping department - Public relations - Company administrative aspects - Promotion, management and sales on the website Front office manager Main activities and responsibilities: - Quotations and booking for tour operator & private - Coordination of house keeping department - Public relations - Company administrative aspects - Promotion, management and sales on the website
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Sales & Commercial Office
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Jun 2008 - Dec 2008
Commercial Dept. Main activities and responsibilities: - Tour Organization - Creation and promotion of new tourism packages - Quotations for groups & private - Update of the product on-line - Management of the company web site - Public relations - Company administrative aspects - Organization of the II International Congress of Tourism Zaragoza (technical administrative office) Commercial Dept. Main activities and responsibilities: - Tour Organization - Creation and promotion of new tourism packages - Quotations for groups & private - Update of the product on-line - Management of the company web site - Public relations - Company administrative aspects - Organization of the II International Congress of Tourism Zaragoza (technical administrative office)
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Internship - Groups & Incentive - Incoming Dept.
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Oct 2007 - Jan 2008
Tour Organization - Creation of tourism packages - Quotations for groups & individual - Update of the on-line product - Update of the company booking system (GILBOA); - Collaboration with the commercial department regarding the corporate communication with foreign/Italian clients and cultural associations - Public relations Tour Organization - Creation of tourism packages - Quotations for groups & individual - Update of the on-line product - Update of the company booking system (GILBOA); - Collaboration with the commercial department regarding the corporate communication with foreign/Italian clients and cultural associations - Public relations
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Internship - Groups & Incentive - Incoming Dept.
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Jul 2006 - Oct 2006
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Education
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Luca La Mesa Academy
Social Media Training Stagione 2 -
Luca La Mesa Academy
Social Media Training Stagione 1 -
Università di Roma Tor Vergata
Master's Degree, Tourism| Planning & Management of Tourism Systems -
L-Università ta' Malta / University of Malta
Master | Planning & Management of Tourism Systems, Tourism | Marketing | Travel Services Management