Joseph Stronks, MBA, CISM
EVP/Chief Operating Officer at Community West Bank- Claim this Profile
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Bio
Greg Gehlmann
I had the pleasure of working alongside Joseph on the executive team for two and a half years at Heritage Oaks Bank. His excellent organizational skills, can-do attitude and institutional knowledge made him the
Scott Hanning
Joseph has that rare combination of technical expertise, emotional intelligence and communication savvy. He understands that people who are being asked to implement change need to buy into it. He's also incredibly responsive; I can always count on him for quick and thorough input on any project. He's a fantastic leader and team member.
Greg Gehlmann
I had the pleasure of working alongside Joseph on the executive team for two and a half years at Heritage Oaks Bank. His excellent organizational skills, can-do attitude and institutional knowledge made him the
Scott Hanning
Joseph has that rare combination of technical expertise, emotional intelligence and communication savvy. He understands that people who are being asked to implement change need to buy into it. He's also incredibly responsive; I can always count on him for quick and thorough input on any project. He's a fantastic leader and team member.
Greg Gehlmann
I had the pleasure of working alongside Joseph on the executive team for two and a half years at Heritage Oaks Bank. His excellent organizational skills, can-do attitude and institutional knowledge made him the
Scott Hanning
Joseph has that rare combination of technical expertise, emotional intelligence and communication savvy. He understands that people who are being asked to implement change need to buy into it. He's also incredibly responsive; I can always count on him for quick and thorough input on any project. He's a fantastic leader and team member.
Greg Gehlmann
I had the pleasure of working alongside Joseph on the executive team for two and a half years at Heritage Oaks Bank. His excellent organizational skills, can-do attitude and institutional knowledge made him the
Scott Hanning
Joseph has that rare combination of technical expertise, emotional intelligence and communication savvy. He understands that people who are being asked to implement change need to buy into it. He's also incredibly responsive; I can always count on him for quick and thorough input on any project. He's a fantastic leader and team member.
Credentials
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Cert Prep: CompTIA Security+ Exam (SY0-501): The Basics
LinkedInJan, 2019- Nov, 2024 -
IT Security Foundations: Network Security
LinkedInJan, 2019- Nov, 2024 -
Cybersecurity Awareness: Identifying Personally Identifiable Information
LinkedInAug, 2018- Nov, 2024 -
GDPR Compliance: Essential Training
LinkedInAug, 2018- Nov, 2024 -
IT Security Careers and Certifications: First Steps
LinkedInAug, 2018- Nov, 2024 -
Learning Cryptography and Network Security
LinkedInAug, 2018- Nov, 2024 -
Learning Information Governance
LinkedInAug, 2018- Nov, 2024 -
Building Business Relationships
LinkedInJul, 2018- Nov, 2024 -
Building Trust
LinkedInJul, 2018- Nov, 2024 -
Coaching and Developing Employees
LinkedInJul, 2018- Nov, 2024 -
Creating a Positive and Healthy Work Environment
LinkedInJul, 2018- Nov, 2024 -
Cybersecurity Awareness: Backing Up Your Data
LinkedInJul, 2018- Nov, 2024 -
Cybersecurity Awareness: Phishing and Whaling
LinkedInJul, 2018- Nov, 2024 -
Cybersecurity Awareness: Social Engineering
LinkedInJul, 2018- Nov, 2024 -
Cybersecurity Awareness: Social Networking at Work
LinkedInJul, 2018- Nov, 2024 -
Holding Yourself Accountable
LinkedInJul, 2018- Nov, 2024 -
IT Security Foundations: Core Concepts
LinkedInJul, 2018- Nov, 2024 -
Implementing an Information Security Program
LinkedInJul, 2018- Nov, 2024 -
Insights from a Cybersecurity Professional
LinkedInJul, 2018- Nov, 2024 -
Key Relationships [CONNECT]
LinkedInJul, 2018- Nov, 2024 -
Leading Change
LinkedInJul, 2018- Nov, 2024 -
Leading Productive One-on-One Meetings (2012)
LinkedInJul, 2018- Nov, 2024 -
Leading Yourself
LinkedInJul, 2018- Nov, 2024 -
Leading with Innovation
LinkedInJul, 2018- Nov, 2024 -
Learning Computer Security and Internet Safety
LinkedInJul, 2018- Nov, 2024 -
Managing Diversity
LinkedInJul, 2018- Nov, 2024 -
Managing Teams
LinkedInJul, 2018- Nov, 2024 -
Motivating and Engaging Employees (2013)
LinkedInJul, 2018- Nov, 2024 -
Performing a Technical Security Audit and Assessment
LinkedInJul, 2018- Nov, 2024 -
The Future of Performance Management
LinkedInJul, 2018- Nov, 2024 -
Trust & Inclusion [CONNECT]
LinkedInJul, 2018- Nov, 2024 -
Building Resilience
LinkedInJun, 2018- Nov, 2024 -
Creating Your Personal Brand
LinkedInJun, 2018- Nov, 2024 -
Developing Adaptable Employees
LinkedInJun, 2018- Nov, 2024 -
Developing Your Leadership Philosophy
LinkedInJun, 2018- Nov, 2024 -
Leading with Emotional Intelligence
LinkedInJun, 2018- Nov, 2024 -
Learning Personal Branding
LinkedInJun, 2018- Nov, 2024 -
Personal Branding [CONNECT]
LinkedInJun, 2018- Nov, 2024 -
Resilience [CONNECT]
LinkedInJun, 2018- Nov, 2024 -
Time Management: Planning, Prioritizing, Delegating [CONNECT]
LinkedInJun, 2018- Nov, 2024 -
Being a Good Mentor
LinkedInMay, 2018- Nov, 2024 -
Body Language for Leaders
LinkedInMay, 2018- Nov, 2024 -
Building High-Performance Teams
LinkedInMay, 2018- Nov, 2024 -
Communication Foundations (2013)
LinkedInMay, 2018- Nov, 2024 -
Communication [CONNECT]
LinkedInMay, 2018- Nov, 2024 -
Communication within Teams
LinkedInMay, 2018- Nov, 2024 -
Delegating Tasks to Your Team
LinkedInMay, 2018- Nov, 2024 -
Delivering Employee Feedback
LinkedInMay, 2018- Nov, 2024 -
Developing Business Acumen
LinkedInMay, 2018- Nov, 2024 -
Developing Political Savvy
LinkedInMay, 2018- Nov, 2024 -
Having Difficult Conversations
LinkedInMay, 2018- Nov, 2024 -
Hiring, Managing, and Separating from Employees
LinkedInMay, 2018- Nov, 2024 -
Insight into Environment & Industry [CONNECT]
LinkedInMay, 2018- Nov, 2024 -
Leadership Foundations
LinkedInMay, 2018- Nov, 2024 -
Managing Difficult Conversations & Performance Issues [CONNECT]
LinkedInMay, 2018- Nov, 2024 -
Managing Employee Performance Problems (2013)
LinkedInMay, 2018- Nov, 2024 -
Managing Office Politics
LinkedInMay, 2018- Nov, 2024 -
Marketing Foundations: Competitive Market Analysis
LinkedInMay, 2018- Nov, 2024 -
Office Dynamics Acumen [CONNECT]
LinkedInMay, 2018- Nov, 2024 -
Setting Team and Employee Goals
LinkedInMay, 2018- Nov, 2024 -
Strategic Agility
LinkedInMay, 2018- Nov, 2024 -
Strategic Thinking
LinkedInMay, 2018- Nov, 2024 -
Thinking Like a Leader
LinkedInMay, 2018- Nov, 2024 -
Time Management Tips Weekly
LinkedInMay, 2018- Nov, 2024 -
Time Management for Managers
LinkedInMay, 2018- Nov, 2024 -
Transitioning from Manager to Leader
LinkedInMay, 2018- Nov, 2024 -
Certified Regulatory Vendor Program Manager -Level II
Compliance Education Institute, LLC
Experience
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Community West Bank
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Banking
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100 - 200 Employee
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EVP/Chief Operating Officer
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Jul 2018 - Present
Returning to my roots in the Santa Barbara area and community banking, my role involves oversight of Community West Bank's Operations, IT, Application Support, Facilities, Human Resources/Talent Development, and Marketing departments as a member of the executive team. The COO role also includes ownership of the bank's Business Continuity and Project Management Programs and Chair of the IT Steering Committee. Responsibility requires coordination of the bank board's Technology & Cybersecurity… Show more Returning to my roots in the Santa Barbara area and community banking, my role involves oversight of Community West Bank's Operations, IT, Application Support, Facilities, Human Resources/Talent Development, and Marketing departments as a member of the executive team. The COO role also includes ownership of the bank's Business Continuity and Project Management Programs and Chair of the IT Steering Committee. Responsibility requires coordination of the bank board's Technology & Cybersecurity Committee, and membership on management ALCO, Credit Watch, Credit Policy, and Product Management Committees. Shortly after starting I found myself serving as Interim-CRO overseeing the Risk Management Group as well. Have already had the opportunity to improve upon the governance framework, revising committee charters, bank policy structure, and similar areas. I making a positive impact on the bank's culture and strategic objectives in providing excellent products and services for our clients from Paso Robles to Westlake Village.
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EVP/Chief Risk Officer
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Oct 2020 - Present
Continue intermittent oversight of Risk, Compliance, and Audit functions of the organization. Complete 2020 Audit activities, and craft the 2021 Audit Risk Assessment, Plan, and RFP for review and recommendation to Audit Committee. Revise Compliance Program to include comprehensive policy packet covering all alpha-regs, aligning appropriately with related policies. Introduce the Three Lines of Defense model into the Audit Program, Risk Organization, and CWB overall. Continue enhancements in… Show more Continue intermittent oversight of Risk, Compliance, and Audit functions of the organization. Complete 2020 Audit activities, and craft the 2021 Audit Risk Assessment, Plan, and RFP for review and recommendation to Audit Committee. Revise Compliance Program to include comprehensive policy packet covering all alpha-regs, aligning appropriately with related policies. Introduce the Three Lines of Defense model into the Audit Program, Risk Organization, and CWB overall. Continue enhancements in Information Security, Compliance Training, SOX, and overall GRC framework.
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Interim Chief Risk Officer
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Jan 2020 - Jun 2020
Revisiting CRO role and focusing on creating new Audit Program inclusive of verifying risk assessments, writing Audit Policy, designing annual Audit Plan and associated schedule, evaluating audit proposals and managing negotiations for engagement(s). Also completed effort on external Information Security Program assessment, related road map, and evaluation of Managed Security Services arrangement potential. Performed review and attestations of bancshares and bank board charters, Code of Ethics,… Show more Revisiting CRO role and focusing on creating new Audit Program inclusive of verifying risk assessments, writing Audit Policy, designing annual Audit Plan and associated schedule, evaluating audit proposals and managing negotiations for engagement(s). Also completed effort on external Information Security Program assessment, related road map, and evaluation of Managed Security Services arrangement potential. Performed review and attestations of bancshares and bank board charters, Code of Ethics, company incentive plans, and alignment with Employee Handbook. Oversaw completion of 2019 SOX testing, Credit/Loan Review, and IT General Controls Audit for external audit firm to facilitate filing. Commenced evaluation of ERM systems to facilitate more efficient activities for Vendor Management Program, Compliance Program, IT/BCP, Internal Audit, and related risk areas.
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Interim Chief Risk Officer
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Sep 2018 - Jun 2019
Fulfilled the responsibilities of the Chief Risk Officer given the unexpected vacancy of the predecessor. Oversight of Risk Management, Compliance, BSA/AML, Audit (Internal and Out-Sourced), and Information Security supporting all areas of the organization. Accomplishments include: - Drove the CRO selection process on behalf of the Audit Committee and CEO; on-boarded the newly-hired CRO, assisting with the team transition as appropriate - Preliminary assessment and evaluation of CWB's… Show more Fulfilled the responsibilities of the Chief Risk Officer given the unexpected vacancy of the predecessor. Oversight of Risk Management, Compliance, BSA/AML, Audit (Internal and Out-Sourced), and Information Security supporting all areas of the organization. Accomplishments include: - Drove the CRO selection process on behalf of the Audit Committee and CEO; on-boarded the newly-hired CRO, assisting with the team transition as appropriate - Preliminary assessment and evaluation of CWB's SOX Program, inclusive of initial roadmap for the benefit of the Audit Committee, Executive Team, and eventual CRO - Oversight of assessment and evaluation of CWB's Audit Program, inclusive of cost-benefit analysis and preliminary recommendation for the Audit Committee, Executive Team, and eventual CRO - Facilitated CWB's 2019 Safety & Soundness Exam, coordinating all Request Letter document assignments, review, and submission; and served as the co-point of contact for the OCC during the Examination with the newly-hired CRO - Revised all Bancorp and Bank Board Committee Charters - Revamped the Audit Committee Agenda and Packet All responsibilities completed concurrently while serving as Chief Operating Officer, moving both division forward simultaneously in the dual role format. The CEO and Audit Committee endorsed the dual role and ownership after only eight weeks at the bank.
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Rabobank N.A.
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California Central Coast
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SVP/Deputy Director of Operations
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Aug 2017 - Jul 2018
Focusing in the area of bank operations, I partnered with related business unites to improve customer service, operational efficiency, and risk management. I increased inter-departmental alignment and effectiveness with the various business units and business partners. This allowed me to leverage my broader experience in IT, Security, and Risk Manager to play my part in building a comprehensive, end-to-end approach to improve the overall effectiveness of Rabobank. Directly managing… Show more Focusing in the area of bank operations, I partnered with related business unites to improve customer service, operational efficiency, and risk management. I increased inter-departmental alignment and effectiveness with the various business units and business partners. This allowed me to leverage my broader experience in IT, Security, and Risk Manager to play my part in building a comprehensive, end-to-end approach to improve the overall effectiveness of Rabobank. Directly managing five strong managers, attention on mentoring and change management were also keys to success, particularly as these managers in turn oversaw a total of ~125 employees. I also served on the Vendor Management, IT & Business Continuity, New Business, and Project Management Committees, bringing to the table my prior experience in these areas to improve the partnerships between functional units and improve the company's overall governance and oversight frameworks and programs. Show less Focusing in the area of bank operations, I partnered with related business unites to improve customer service, operational efficiency, and risk management. I increased inter-departmental alignment and effectiveness with the various business units and business partners. This allowed me to leverage my broader experience in IT, Security, and Risk Manager to play my part in building a comprehensive, end-to-end approach to improve the overall effectiveness of Rabobank. Directly managing… Show more Focusing in the area of bank operations, I partnered with related business unites to improve customer service, operational efficiency, and risk management. I increased inter-departmental alignment and effectiveness with the various business units and business partners. This allowed me to leverage my broader experience in IT, Security, and Risk Manager to play my part in building a comprehensive, end-to-end approach to improve the overall effectiveness of Rabobank. Directly managing five strong managers, attention on mentoring and change management were also keys to success, particularly as these managers in turn oversaw a total of ~125 employees. I also served on the Vendor Management, IT & Business Continuity, New Business, and Project Management Committees, bringing to the table my prior experience in these areas to improve the partnerships between functional units and improve the company's overall governance and oversight frameworks and programs. Show less
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Pacific Premier Bank
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United States
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Banking
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700 & Above Employee
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EVP/Chief Information Officer
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Apr 2017 - Aug 2017
With Pacific Premier Bank's acquisition of Heritage Oaks Bank, my experience and leadership was utilized to facilitate the transition of staff into a new culture and environment as well as assisting with the more technical aspects of process integration and systems conversion. While the effort was bittersweet - knowing that the completion would result in me moving on to other opportunities, leaving a volume of great work and even better colleagues - I viewed it as an experience in which to… Show more With Pacific Premier Bank's acquisition of Heritage Oaks Bank, my experience and leadership was utilized to facilitate the transition of staff into a new culture and environment as well as assisting with the more technical aspects of process integration and systems conversion. While the effort was bittersweet - knowing that the completion would result in me moving on to other opportunities, leaving a volume of great work and even better colleagues - I viewed it as an experience in which to learn and to develop my personal leadership style. Show less With Pacific Premier Bank's acquisition of Heritage Oaks Bank, my experience and leadership was utilized to facilitate the transition of staff into a new culture and environment as well as assisting with the more technical aspects of process integration and systems conversion. While the effort was bittersweet - knowing that the completion would result in me moving on to other opportunities, leaving a volume of great work and even better colleagues - I viewed it as an experience in which to… Show more With Pacific Premier Bank's acquisition of Heritage Oaks Bank, my experience and leadership was utilized to facilitate the transition of staff into a new culture and environment as well as assisting with the more technical aspects of process integration and systems conversion. While the effort was bittersweet - knowing that the completion would result in me moving on to other opportunities, leaving a volume of great work and even better colleagues - I viewed it as an experience in which to learn and to develop my personal leadership style. Show less
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Heritage Oaks Bank
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California Central Coast
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EVP/Chief Information Officer
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Oct 2007 - Mar 2017
As a member of the Executive Team of Heritage Oaks Bank I lead my division in an under-performing bank from many years prior into one with significant strength and success, resulting in one of the top 5 mergers in 2017. Through my ten year tenure I was promoted multiple times, including three in the last five years, to become an integral part of the management team, leading to the aforementioned culmination of success. Growth occurred for both the organization as well as me as a leader given… Show more As a member of the Executive Team of Heritage Oaks Bank I lead my division in an under-performing bank from many years prior into one with significant strength and success, resulting in one of the top 5 mergers in 2017. Through my ten year tenure I was promoted multiple times, including three in the last five years, to become an integral part of the management team, leading to the aforementioned culmination of success. Growth occurred for both the organization as well as me as a leader given that the latter years included remediation of two consent orders and one in-market acquisition. I served as key owner for the evaluation and development of services, processes and technologies from the client- or business-needs (operations), risk, and technological perspectives. This included driving the eBanking and Information Technology Strategy, leading projects or creating product business cases, and completing related research and analysis regarding industry and client trends or expectations to Business Unit Managers, Executive Leadership and the Board for consideration in strategic planning and tactical implementations. In more recent years I expanded beyond Operations and IT into Vendor Management, Business Continuity, Incident Response, Change Management, and Project Management programs, strengthening each to ensure appropriate compliance with regulations and regulatory guidance. I identified and communicated regulatory, operations, and cyber-security risks to the Executive Team and Board and addressed related risk mitigation strategies via leadership to team members. During the last three years I served as the bank's Information Security Officer. Additionally for these final years, aside from being responsible for the operational effectiveness of my areas of responsibility, I managed associated budgets and mentored and managed upwards of 50 employees. Show less As a member of the Executive Team of Heritage Oaks Bank I lead my division in an under-performing bank from many years prior into one with significant strength and success, resulting in one of the top 5 mergers in 2017. Through my ten year tenure I was promoted multiple times, including three in the last five years, to become an integral part of the management team, leading to the aforementioned culmination of success. Growth occurred for both the organization as well as me as a leader given… Show more As a member of the Executive Team of Heritage Oaks Bank I lead my division in an under-performing bank from many years prior into one with significant strength and success, resulting in one of the top 5 mergers in 2017. Through my ten year tenure I was promoted multiple times, including three in the last five years, to become an integral part of the management team, leading to the aforementioned culmination of success. Growth occurred for both the organization as well as me as a leader given that the latter years included remediation of two consent orders and one in-market acquisition. I served as key owner for the evaluation and development of services, processes and technologies from the client- or business-needs (operations), risk, and technological perspectives. This included driving the eBanking and Information Technology Strategy, leading projects or creating product business cases, and completing related research and analysis regarding industry and client trends or expectations to Business Unit Managers, Executive Leadership and the Board for consideration in strategic planning and tactical implementations. In more recent years I expanded beyond Operations and IT into Vendor Management, Business Continuity, Incident Response, Change Management, and Project Management programs, strengthening each to ensure appropriate compliance with regulations and regulatory guidance. I identified and communicated regulatory, operations, and cyber-security risks to the Executive Team and Board and addressed related risk mitigation strategies via leadership to team members. During the last three years I served as the bank's Information Security Officer. Additionally for these final years, aside from being responsible for the operational effectiveness of my areas of responsibility, I managed associated budgets and mentored and managed upwards of 50 employees. Show less
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Business First National Bank
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Santa Barbara, California
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SVP/Central Ops, IT and Product Development
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Mar 2006 - Oct 2007
In my relatively short time at Business First National Bank I implemented new product development methodologies. I also moved from IT project management into formal IT management and governance, leading a small in-house team of IT staff while I also leveraging my prior operations and eBanking experience to manage that team. While BFNB was acquired by Heritage Oaks Bank in 2007, through the integration and conversion processes I proved my value such that Heritage Oaks Bank retained me in… Show more In my relatively short time at Business First National Bank I implemented new product development methodologies. I also moved from IT project management into formal IT management and governance, leading a small in-house team of IT staff while I also leveraging my prior operations and eBanking experience to manage that team. While BFNB was acquired by Heritage Oaks Bank in 2007, through the integration and conversion processes I proved my value such that Heritage Oaks Bank retained me in their employ, resulting in another decade of growth and achievement. Show less In my relatively short time at Business First National Bank I implemented new product development methodologies. I also moved from IT project management into formal IT management and governance, leading a small in-house team of IT staff while I also leveraging my prior operations and eBanking experience to manage that team. While BFNB was acquired by Heritage Oaks Bank in 2007, through the integration and conversion processes I proved my value such that Heritage Oaks Bank retained me in… Show more In my relatively short time at Business First National Bank I implemented new product development methodologies. I also moved from IT project management into formal IT management and governance, leading a small in-house team of IT staff while I also leveraging my prior operations and eBanking experience to manage that team. While BFNB was acquired by Heritage Oaks Bank in 2007, through the integration and conversion processes I proved my value such that Heritage Oaks Bank retained me in their employ, resulting in another decade of growth and achievement. Show less
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Pacific Capital Bancorp
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Banking
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1 - 100 Employee
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VP/Enterprise Application Services
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Mar 1998 - Mar 2006
Upon my return to Pacific Capital Bank (which was previously Santa Barbara Bank & Trust), I continued to expand my knowledge in operations and IT project management, participating in multiple mergers and acquisitions and electronic banking systems implementations and upgrades. I pursued these efforts while also managing the day-to-day operations of my back office support units. While I maintained my presence at PCB for eight years, I never held the same title or position for more than 18… Show more Upon my return to Pacific Capital Bank (which was previously Santa Barbara Bank & Trust), I continued to expand my knowledge in operations and IT project management, participating in multiple mergers and acquisitions and electronic banking systems implementations and upgrades. I pursued these efforts while also managing the day-to-day operations of my back office support units. While I maintained my presence at PCB for eight years, I never held the same title or position for more than 18 months, with new and interesting challenges absorbed and addressed. It was a tremendous time of growth for me. Show less Upon my return to Pacific Capital Bank (which was previously Santa Barbara Bank & Trust), I continued to expand my knowledge in operations and IT project management, participating in multiple mergers and acquisitions and electronic banking systems implementations and upgrades. I pursued these efforts while also managing the day-to-day operations of my back office support units. While I maintained my presence at PCB for eight years, I never held the same title or position for more than 18… Show more Upon my return to Pacific Capital Bank (which was previously Santa Barbara Bank & Trust), I continued to expand my knowledge in operations and IT project management, participating in multiple mergers and acquisitions and electronic banking systems implementations and upgrades. I pursued these efforts while also managing the day-to-day operations of my back office support units. While I maintained my presence at PCB for eight years, I never held the same title or position for more than 18 months, with new and interesting challenges absorbed and addressed. It was a tremendous time of growth for me. Show less
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Kinecta Federal Credit Union
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United States
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Financial Services
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500 - 600 Employee
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Manager of Member Services Support Center
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1997 - 1998
A brief tenure at Kinecta Federal Credit Union, the change was precipitated by a desire to return home and make connections and seek success in my city of birth. Life had other ideas in mind, however, as I was quickly wooed back to Santa Barbara Bank & Trust, now Pacific Capital Bank, for increased responsibility and more challenging roles. A brief tenure at Kinecta Federal Credit Union, the change was precipitated by a desire to return home and make connections and seek success in my city of birth. Life had other ideas in mind, however, as I was quickly wooed back to Santa Barbara Bank & Trust, now Pacific Capital Bank, for increased responsibility and more challenging roles.
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Delete
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Banking
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1 - 100 Employee
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Various Retail and Deposit Operations
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1991 - 1997
I started my banking career at Santa Barbara Bank & Trust, moving from part-time teller to assistant customer service manager in my first three years in the retail space. After moving into the back office early in my fourth year, I learned that every position in the organization is valuable and important to the success of all - be it mail room, statement processing, or then-burgeoning electronic banking support positions. It was this period that provided the foundation and understanding of… Show more I started my banking career at Santa Barbara Bank & Trust, moving from part-time teller to assistant customer service manager in my first three years in the retail space. After moving into the back office early in my fourth year, I learned that every position in the organization is valuable and important to the success of all - be it mail room, statement processing, or then-burgeoning electronic banking support positions. It was this period that provided the foundation and understanding of how interesting a career in banking could be. Show less I started my banking career at Santa Barbara Bank & Trust, moving from part-time teller to assistant customer service manager in my first three years in the retail space. After moving into the back office early in my fourth year, I learned that every position in the organization is valuable and important to the success of all - be it mail room, statement processing, or then-burgeoning electronic banking support positions. It was this period that provided the foundation and understanding of… Show more I started my banking career at Santa Barbara Bank & Trust, moving from part-time teller to assistant customer service manager in my first three years in the retail space. After moving into the back office early in my fourth year, I learned that every position in the organization is valuable and important to the success of all - be it mail room, statement processing, or then-burgeoning electronic banking support positions. It was this period that provided the foundation and understanding of how interesting a career in banking could be. Show less
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Education
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2015 - 2022
ISACA
Certified Information Security Manager, Computer and Information Systems Security/Information Assurance -
2017 - 2018
Western Governors University
Master of Business Administration - MBA, IT Management -
2007 - 2009
Pacific Coast Banking School
Certificate, Banking Management -
2004 - 2005
UCSB Extension
Certificate, Project Management -
1989 - 1994
UC Santa Barbara
BA, Slavic Language & Literature(Russia and Soviet Studies), Int'l Political Science -
1986 - 1988
Macalester College
Slavic Languages, Literatures, and Linguistics, General
Community
