IT Systems Consultant

• Jun 2022 - Present

IT Systems Consultant

• Jun 2022 - Present

Information Technology Technician

• Jun 2021 - Jun 2022

• Created a PowerShell script to automate adding all the organization’s printers to newly configured laptops • Researched current phishing strategies and techniques and presented an online phishing awareness campaign that was shared with the whole organization (625 employees)• Utilized Microsoft PowerBI to create reports on intrusion events on the Cisco FirePower IDS/IPS• Installed, evaluated, and tested networking cables and Cisco Meraki Switches • Utilized punch-down tools when installing Cat5e/6 cables to patch panels for network connection • Automated configuring newly hired employee’s laptops by creating a PowerShell script to install the appropriate software/applications • Provided support to clients with hardware and software issues

Vice President of Administration

• Dec 2020 - Dec 2021

• Kept all the records of the chapter • Recorded all meeting minutes and distributed them in a timely manner• Ensured that all chapter documents are kept in a safe pace and readily available • Maintained all chapter rosters and attendance records

Historian Chairmen

• Aug 2020 - Dec 2020

• Maintained all the Chapters' social media pages and develop diverse and creative content to increase our organization's exposure • Examined social media trends and capitalize on them by generating trend-specific content.

Service Desk Technician

• May 2020 - Aug 2020

• Configured incremental cloud backups for the company’s data with IDrive • Consulted with the Co-Presidents on purchasing information technology hardware for employees• Assisted employees with general support for hardware, peripherals, and network connections• Created customer and job profiles in the company database • Used Active Directory to create user accounts to the domain • Configured incremental cloud backups for the company’s data with IDrive • Consulted with the Co-Presidents on purchasing information technology hardware for employees• Assisted employees with general support for hardware, peripherals, and network connections• Created customer and job profiles in the company database • Used Active Directory to create user accounts to the domain

Store Cashier

• Apr 2016 - Aug 2018

• Provided a positive customer experience with fair, friendly, and courteous service. • Registered sales on a cash register by scanning items, itemizing and totaling customers' purchases.• Resolved customer issues and answered questions. • Bagged purchases if needed. • Processed returned transactions. • Provided a positive customer experience with fair, friendly, and courteous service. • Registered sales on a cash register by scanning items, itemizing and totaling customers' purchases.• Resolved customer issues and answered questions. • Bagged purchases if needed. • Processed returned transactions.