Kaye F.

Systems Engineer - Helpdesk at Norrcom Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Auckland, Auckland, New Zealand, NZ
Languages
  • English Full professional proficiency
  • Filipino - Tagalog Native or bilingual proficiency
  • Filipino - Ilocano Native or bilingual proficiency
  • Filipino - Pangalatok Elementary proficiency

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Rodney Rose

Working with Kaye provided me with the insight that she would soon move on from the L1/2 functions she was performing as she displayed abilities that I believe will quickly present management options to her. Coming through the ranks of directly dealing with customers on a daily basis, under pressure to resolve issues and calmly responding under trying conditions has equipped Kaye with skills and knowledge that will be beneficial to high pressure management. I wish her all the best and thank her for her assistance.

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Credentials

  • Unit 11552: Design Assessments
    LearnPlus Limited
    Jan, 2020
    - Nov, 2024
  • Unit 11551: Quality Assure Assessment
    LearnPlus Limited
    May, 2019
    - Nov, 2024
  • Unit 4098 - Assessment Against Standards
    LearnPlus Limited
    May, 2019
    - Nov, 2024
  • Certified Allied Telesis Technician (CAT) NZ
    Allied Telesis
    Oct, 2018
    - Nov, 2024
  • Exam 70-410: Installing and Configuring Windows Server 2012
    Microsoft
    May, 2018
    - Nov, 2024
  • ITIL® Foundation Certificate in IT Service Management
    AXELOS Global Best Practice
    Jan, 2017
    - Nov, 2024
  • Registered Electronics Engineer
    Philippine Professional Regulation Commission
    Nov, 2011
    - Nov, 2024
  • NSE 3 Network Security Associate
    Fortinet
    Jan, 2022
    - Nov, 2024
  • Fortinet Network Security Expert Level 1: Certified Associate
    Fortinet
    Jun, 2021
    - Nov, 2024
  • Fortinet Network Security Expert Level 2: Certified Associate
    Fortinet
    Jun, 2021
    - Nov, 2024
  • Cisco Certified Network Associate (CCNA) Routing and Switching
    Cisco
    Jan, 2016
    - Nov, 2024

Experience

  • Norrcom Ltd
    • New Zealand
    • Computer Networking
    • 1 - 100 Employee
    • Systems Engineer - Helpdesk
      • Mar 2022 - Present

    • Systems Engineer
      • Mar 2020 - Present

  • New Zealand Institute of Studies (NZIoS)
    • Higher Education
    • 1 - 100 Employee
    • Information Communication Technology Trainer
      • Mar 2022 - Present

  • AIS
    • Information Communication Technology Trainer
      • Nov 2018 - Feb 2020

  • New Era Technology NZ
    • New Zealand
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Desktop/Network Support
      • Nov 2017 - Nov 2018

  • Concentrix
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Technical Support Specialist
      • Feb 2017 - Nov 2017

  • NetComm
    • Australia
    • Telecommunications
    • 1 - 100 Employee
    • IT Support Technician
      • Jul 2016 - Feb 2017

  • JWS Trading L Eurobrands
    • Sales Staff
      • Oct 2015 - Jun 2016

  • Texas Instruments
    • United States
    • Semiconductor Manufacturing
    • 700 & Above Employee
    • QFN EOL Process Engineer - Customer Focus Engineer
      • Nov 2014 - Sep 2015

    • QFN EOL Process Engineer - Breakthrough
      • May 2014 - Sep 2015

    • QFN - EOL Manufacturing Process Engineer
      • May 2012 - Sep 2015

    • QFN EOL Process Engineer - Sustaining
      • May 2012 - May 2014

  • Philex Mining Corporation
    • Philippines
    • Mining
    • 300 - 400 Employee
    • Apprentice
      • Feb 2012 - Apr 2012

Education

  • Cornell Institute of Business and Technology
    Diploma in Information Technology (Level 7)
    2015 - 2016
  • Saint Louis University (PH)
    Bachelor of Science (B.S.)
    2006 - 2011
  • Saint Louis Highschool - Philex
    Secondary
    2002 - 2006
  • Philex Mines Elementary School
    Primary
    1996 - 2002

Community

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