Ruslan Rzayev
CDC Senior Planning, Reporting and Control Specialist at Azerconnect LLC- Claim this Profile
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English Professional working proficiency
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Lezgian Native or bilingual proficiency
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Russian Native or bilingual proficiency
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Azerbaijan Native or bilingual proficiency
Topline Score
Bio
Credentials
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Business Analysis Foundations: Business Process Modeling
LinkedInSep, 2023- Nov, 2024 -
Predictive Analytics Essential Training: Data Mining
LinkedInOct, 2022- Nov, 2024 -
Strategic Planning Foundations
LinkedInOct, 2022- Nov, 2024 -
Business Management Specialization
International Business Management Institute (IBMI) -
Certificate in Data Analytics (MS Excel & Power BI)
İKT LAB Tətbiq və Tədris Mərkəzi -
Certificate in Introduction to Programming
GeekBrains -
Customer Solution Specialist Certificate
Sabre Corporation -
Professional Communication and Speaking skills Certificate
Develor Azerbaijan -
Security of Information System Certificate
National Open University -
Supply Chain Management Specialization
Rutgers University–New Brunswick
Experience
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Azerconnect LLC
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Azerbaijan
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Telecommunications
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700 & Above Employee
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CDC Senior Planning, Reporting and Control Specialist
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2022 - Present
-Researching, evaluate and compare products and services to determine which best meet the organization’s needs. -Evaluating products and suppliers according to key business criteria. -Correct preparation of daily, weekly and monthly reports for Management needs. Respond to daily requests and inquiries for other departments and units. -Obtain, document and analyze Extended Working Time reporting needs and requirements through collaboration with department leaders. -Translate reporting needs into production reports and dashboards, Work across functional lines to strive for and ensure consistent data quality.- Communicating with suppliers daily and organizing meetings and projects as needed to resolve supply issues.-After securing the best operation figures, pricing, terms, and options for each product or service, preparation of operation documentation. -Automate data preparation and report creation where possible. Development of ad-hoc reports as necessary. -Conduct continuous review of reports and identify opportunities for improvements with the aim of minimizing redundant reporting and development of single source of truth where possible.-Communicating with suppliers daily and organizing meetings and projects as needed to resolve supply issues. Develop and maintain dashboards to visualize data. -Creating working schedules based on forecast of incoming calls/requests. -Planning of daily, monthly shifts and annual vacation for employees.-Ability to handle various data sources, using data modeling work to develop reporting capabilities and valuable insights across these data. Show less
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CDC Planning, Reporting and Control Specialist
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2020 - 2022
-Correct preparation of daily, weekly and monthly reports for Management needs. Respond to daily requests and inquiries for other departments and units.-Obtain, document and analyze Extended Working Time reporting needs and requirements through collaboration with department leaders.-Translate reporting needs into production reports and dashboards, Work across functional lines to strive for and ensure consistent data quality.-Automate data preparation and report creation where possible. Development of ad-hoc reports as necessary.-Conduct continuous review of reports and identify opportunities for improvements with the aim of minimizing redundant reporting and development of single source of truth where possible-Develop and maintain dashboards to visualize data.-Creating working schedules based on forecast of incoming calls/requests.-Ability to handle various data sources, using data modeling work to develop reporting capabilities and valuable insights across these data sources is key. Show less
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Sales & Service specialist
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2017 - 2020
-Customer orientation and adaptability to different types of personality. Maintain fullknowledge and compliance with all departmental policies / service procedures /standards. Identify customer needs, clarify information, examine each problem and provide solutions and / or alternatives.- Conduct consultations on tariffs and dialing rules.Provide support by advising clientsabout other services.- Evaluate the user equipment, software and SIM card to provide maintenance. Identify and analyze all problems associated with the software and the network, recommend solutions and help users with permission. Communicate with others, technical specialists, lawyers and sales departments in order to respond quickly to customerneeds.-Document all reported problems. Perform cash tasks, such as calculations of invoices /invoices, posting payments to the customer. Use opportunities to improve performancewhen they occur. Maintain accurate records, including cash flows, of SIM cards.-Report any unusual cases or requests to the manager or assistant manager.-Be able to multitask, prioritize and effectively manage time. Observe personal /collective qualitative and quantitative goals. Show less
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ARN GROUP LLC
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Azerbaijan
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Transportation, Logistics, Supply Chain and Storage
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1 - 100 Employee
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General Manager
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Aug 2021 - Present
- Directing the activities of the business while ensuring bottom-line profitability.- Planning, coordinating and managing all business operations to achieve corporate goals.Evaluating current business processes and systems. Defining long-term strategic goals and developing clear plans to implement them. Providing strategic advice to the board of directors, plan cost-effective business strategies and develop new ideas based on market and industry.- Supporting sales teams and key account managers in retention of existing clients.- Implementing the policies of a company and making sure that they are adhered to.- Develop reporting tools to monitor the ongoing performance of the company.- Communicating company reports and achievements to the board, shareholders, and business partners.- Maintaining and monitoring budgets to make sure that the business operates efficiently from a financial perspective. Guiding and maintain the performance of the company.- Establishing relationships with industry and marketing experts, logistics and supply partners.- Delegating duties to appropriate people within the business.- Supervising executives and managers and providing leadership and motivation to all employees.- Developing and maintaining budgets. This can include budgets for individual departments or overall areas of the organisation. Approving spending for relevant departments based on data and critical thinking.- Supervising departmental heads. This often includes areas such as hiring, training and managing the performance of each employee- Determine staffing requirements and ensure that company positions are filled promptly.Assisting line managers with hiring, training and managing the performance of each employee. Show less
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Business Development and Strategic Planning Manager
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Sep 2019 - Aug 2021
-Creating, communicating, and implementing the organization's vision, mission, and overall direction, be able to hold a complete idea of the functioning of the business, its departments, risks, and stakeholders. Formulating and implementing the strategic plan that guides the direction of the business or organization. Evaluating the success of the organization in reaching its goals. - Control Management work, check KPI's via Data Base ,other programs and tools , correcting for additional information and control of total projects with partners. Analyze different kinds of information and create links among them for decision-making purposes. Be responsible for overseeing and managing company's overall supply chainand logistics strategy and operations in order to maximize the process efficiency and productivity. Analyze problematic situations and occurrences and provide solutions to ensure company survival and growth. -Providing cost saving and getting discount in wide procurement projects and logistics services for minimization of prices and costs. Review financial and non-financial reports to devise solutions or improvements. Develop and maintaining good relationships with vendors and distributors. Make high-quality investing decisions to advance the business and increase profits. Looking at potential acquisitions or the sale of the company under circumstances that will enhance shareholder value. - Soliciting advice and guidance, when appropriate, from a Board of Directors. Serve as a communication link with the board of directors for reporting and implementation of the overall strategy. Coordinate Logistics, Procurement , Finance , Sales , Marketing and Administrative departments. Lead and motivate subordinates to advance employee engagement develop a high performing managerial team. Representing the organization for civic and professional association responsibilities and activities in the local community, the area, and at the national level. Show less
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Sabre Corporation
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Customer Solution & Call Center Team Leader
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2015 - 2017
- Provide telephone based and email computer support at the ITS Help Desk. Provide assistance to end-users related to computer and or networking problems, services and procedures within Sabre Azerbaijan. - Troubleshoot computing related problems. Identify and analyze all software and network-related issues, recommend solutions and assist user with resolution. -Ensure highly developed and practiced organizational, supplier and individual capabilities for effectively handling Emergency and Accident (E&A), Irregular Operations (IROPS), and other foreseeable airport contingencies. - Respond to emergency calls and routine calls. Analyze problems to determine if a technician site visit is required. Create work order and follow-up on technician visit to ensure resolution. Document all reported problems. - Evaluate user applications and operating system to allow for maintenance. Provide consultation on systems related problems and recommendations regarding systems and equipment to end-users; provide support, information and consulting services to travel agents. - Offer ideas for procedures and processes to improve service and user satisfaction. - Participate in special projects and/or training when requested. - Maintain team of Call Centre's daily operation. -Develop targets for the Help Desk and Call Centre's day to day activities, -Constantly improve strategic processes to ensure successful and efficient units productivity (Satisfaction Survey, Service Level, Supporting time etc.) -To ensure that high standards of customer relations are established and maintained. Show less
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Oil Trade Corporation
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Bucharest, Romania
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Head of Logistics & Quality Assurance Department
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2014 - 2017
-Сontrol and management of quality control team (8 person). -Checking the state of oil (Verification of orders, checking the expiry date, check for damage to the barrels). -Additional analysis of raw materials. -Creating purchase and logistic official request. Managing logistic bidding and tender for vendor partners companies. Provide cellphone based and email request for control and development in extra request/shipments. -Represent Logistic department in local and foreign exhibitions for researching and checking new logistics partners. Checking new partners portfolio and all documents for communicate with them. -Confirming bidding processes with different types of restriction. Consult various companies about logistic and customs processes in different areas. Preparing and planning special request for project. -Having great experience of sea, air, rail and road transportation. -Managing Logistics Team work. Monitoring and control logistics team's work with different departments. Coordinate logistic specialists in enterprises , educate and coordinate new staff in Logistic and Transportation departments ( 25 person). Show less
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"MN AHTM" Millitary Organization
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Baku, Azerbaijan
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Graphic Designer
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2012 - 2013
- Develop concepts and designs for projects requested by various organizational stakeholders. - Formulate basic layout design concept and conduct research to select and secure suitable illustrative material, or conceive visual design and works with photographer to get the right images - Proofread, review and present final layouts for approval; suggests improvement and prepare final files for print or distribution. - Develop concepts and designs for projects requested by various organizational stakeholders. - Formulate basic layout design concept and conduct research to select and secure suitable illustrative material, or conceive visual design and works with photographer to get the right images - Proofread, review and present final layouts for approval; suggests improvement and prepare final files for print or distribution.
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"Qrant Taksi" LLC
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Baku, Azerbaijan
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Head of Financial and Human Resource
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2010 - 2013
- Review and approve expenditures and transactions for appropriateness, proper authorization, financial accuracy and accounting classification. - Ensure transactions are accurately recorded in the books and records of the institution on a timely basis. - Oversee the preparation, review, analysis and interpretation of account balances, financial statements, statistical reports and other reports for management using a PC. - Oversee and/or participate in special projects to include: the installation or adoption of new systems or techniques, providing special information or reports, preparing operating and capital budgets. - Review and participate in the periodic analysis of accounts to verify that charges, credits, allowances, reserves, assumptions, estimates, and balances are accurate and fairly stated given the financial circumstances. Show less
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"Zabit"Charity organization
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Baku, Azerbaijan
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HR/Recruitment Specialist
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2009 - Aug 2010
- Check figures, postings and documents for accuracy. - Organize, secure and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. - Record, store, access and/or analyze computerized financial information. - Prepare daily consolidated deposits of cash received by all cash handling employees. - Document, maintain, communicate and act upon all Cash Variances. - Prepare, maintain, and administer all cashier banks and contracts. - Helping veterans during the event. Show less
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Education
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2014 - 2016
Azerbaijan State Technical University
Master Degree, Telecommunications Engineering -
2009 - 2013
Azerbaijan State Technical University
Bachelor's degree, Telecommunications Engineering
Community
