Experience

Eureka!

• United Kingdom
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Head of Communications & Customer Service

  • Feb 2022 - Present

• Communications & Digital Content Manager

  • Sep 2011 - Feb 2022

  Leading Eureka!'s digital communications including website, project management of new digital projects. Developing and managing our social media presence. PR and networking opportunities. Internal comms. Working to embed web.2.0 in all elements of our amazing children's museum!



CDX (Community Development Exchange)

• Civic and Social Organizations
• 1 - 100 Employee

• Development Officer - Communications

  • May 2010 - Aug 2011

  Introducing and developing CDX’s social media presence (Twitter, Facebook, LinkedIn, pod/vodcasting), training and supporting staff and members in social media use, contract work incl, guest lecture at York St John University “Online NFPs & Digital Activism”, social media workshops. Membership development (320 when started, now more than 1,000 members) via e-communications, magazine etc. Introducing and developing CDX’s social media presence (Twitter, Facebook, LinkedIn, pod/vodcasting), training and supporting staff and members in social media use, contract work incl, guest lecture at York St John University “Online NFPs & Digital Activism”, social media workshops. Membership development (320 when started, now more than 1,000 members) via e-communications, magazine etc.



NAVCA

• Communications & Social Media Officer

  • Oct 2008 - May 2010

  Developing NAVCA’s social media, primarily their Ning network: www.navcaboodle.org.uk (more than 1500 registered users). Development and editorial of microsites for projects, ebulletin design, editing and training, staff social media training, RSS, pod/vodcast production, website development.

• Resources Co-ordinator

  • Jun 2008 - Oct 2008



University of Derby

• United Kingdom
• Higher Education
• 700 & Above Employee

• Senior Student Experience Adviser

  • 2006 - Jun 2008

  Project management, student research & ‘voice’ work. Projects incl. developing social media communications, restructuring of ‘Current Students’ online resources, touch-screen information kiosks at all campuses, ‘Ask Me’ software project and training, Student Rep conference planning, research into student opinions (surveys, focus groups, workshop etc).

• Assistant Team Leader, Virtual Services Unit (e-learning)

  • Jun 2005 - Jan 2006

  Secondment to research structure & content of e-learning support information & line management of Virtual Services Unit team.