Joe Mauro

Executive Director at The Law Office Management Association (TLOMA)
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Contact Information
us****@****om
(386) 825-5501
Location
Oakville, Ontario, Canada, CA

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Dwain McLEAN

Joe is a highly personable leader who seeks to engage everyone in delivering efficient and quality service.

Ann McDonagh

Joe and I worked together for five years at the CKC, during which time, he was a supportive and inspiring leader. His communication is clear, his direction is succinct and his management style is "hands off". No micro-manager here, which I truly appreciate. Joe demonstrates his trust in his management team and, in turn, they deliver on the Corporate goals. Joe is particularly strong with the financials of the organization. He is very good at being the "devil's advocate", which is a very good learning tool. I look forward to the day when we can work together again. Ann McDonagh

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Experience

    • Canada
    • Legal Services
    • 1 - 100 Employee
    • Executive Director
      • Jan 2022 - Present

    • Canada
    • Business Consulting and Services
    • 1 - 100 Employee
    • Senior Manager
      • Nov 2020 - Dec 2021

      Canada’s largest Association Management and Consulting firm; helping make Associations stronger and more successful. I serve as Executive Director for DFK Canada and Operations Manager for the Canadian Condominium Institute -Toronto & Area Chapter. Canada’s largest Association Management and Consulting firm; helping make Associations stronger and more successful. I serve as Executive Director for DFK Canada and Operations Manager for the Canadian Condominium Institute -Toronto & Area Chapter.

    • Executive Director
      • May 2015 - Sep 2019

      Provided operational leadership to Executive training and professional development organization for 300 airports and 400 aerodromes across Canada; with a staff of 2 and $600,000 budget• Organized nationwide training seminars on airport operations.• Coordinated annual aviation conference; including registration administration, marketing, sponsorship solicitation, and onsite event management • Developed and delivered marketing campaigns for all association events, seminars and membership drives• Responsible for all day-day operations• Oversaw professional accreditation program• Engaged in cultivating relationships with service providers, aviation organizations and Board.

    • Capital Campaign Donor Management
      • Jan 2014 - Dec 2014

      • Monitor campaign progress and develop parish reporting system • Establish donor tracking & recognition processes, integrating data sharing between archdiocese and parishes; included tax receipt issuance, thank yous, and reminders• Integrate parish fund collection with archdiocesan fund distribution process • Monitor campaign progress and develop parish reporting system • Establish donor tracking & recognition processes, integrating data sharing between archdiocese and parishes; included tax receipt issuance, thank yous, and reminders• Integrate parish fund collection with archdiocesan fund distribution process

    • Fundraiser
      • May 2013 - Dec 2013

      Directed the fundraising programs in 5 Catholic School Boards, both student and employee levels. Liased with Directors of Education and local principals in campaign administration and promotion. Was commissioned to assess School campaign and employee giving programs and provided a report with recommendations on future development.This was an interim placement due to medical leave. Directed the fundraising programs in 5 Catholic School Boards, both student and employee levels. Liased with Directors of Education and local principals in campaign administration and promotion. Was commissioned to assess School campaign and employee giving programs and provided a report with recommendations on future development.This was an interim placement due to medical leave.

    • Vice President Business Development
      • Jan 2012 - Jun 2012

      The VP of Business Development is a key member of the PetLynx executive teamresponsible for strategic business initiatives including: • Managing PetLynx relationships with key account executives• Development of the Breederlynx™ program and the Certified Quality Mark initiative• Managing the Homesafe initiative The VP of Business Development is a key member of the PetLynx executive teamresponsible for strategic business initiatives including: • Managing PetLynx relationships with key account executives• Development of the Breederlynx™ program and the Certified Quality Mark initiative• Managing the Homesafe initiative

    • Executive Director
      • Jan 2009 - Mar 2011

      A registered charity dedicated to the enhancement of the health and welfare of dogs to the mutual benefit of both the dogs and the people in Canadian society.• Completed the process for registered charity status with CRA • Developed allocations and fundraising policies.• Directed initial fundraising drive achieving average donation of $75. • Secured major sponsor for events• Managed fledgling operations with limited resources. A registered charity dedicated to the enhancement of the health and welfare of dogs to the mutual benefit of both the dogs and the people in Canadian society.• Completed the process for registered charity status with CRA • Developed allocations and fundraising policies.• Directed initial fundraising drive achieving average donation of $75. • Secured major sponsor for events• Managed fledgling operations with limited resources.

    • CEO
      • Sep 2004 - Mar 2011

      The national registry for 178 breeds in Canada incorporated in 1888. The organization administers pedigree and breed information along with overseeing canine events across the country. A non-profit member-based organization with an annual budget of $6.8 million• Management of all Club day-to-day operations including divisions and departments.• Administered all the Club's finances, including budget preparation and stewardship, and investment portfolio management. • Responsible for all matters related to staffing; hiring and termination, performance reviews, setting levels of compensation and benefits, designation of titles and the assignment of duties.• Serve as the official Board Secretary ensuring the preparation, assembly and distribution of agenda material and ensure the minutes of Board meetings were recorded, distributed and published. • Keep the Board informed of matters requiring their attention• Provide advice and guidance to the Board on matters which may affect the operations of the Club.

    • Director, General Operations
      • Jan 1998 - Sep 2004

      Second in charge to CEO; assist CEO in strategic planning & budgeting.Responsible for the overall direction of 3 divisions - Registration, Shows & Trials; Support Services; representing 80% of club revenues and 47% of total staff complement. • Negotiate, monitor and oversee capital expenditures, major leases and contracts• Management of order entry/inventory control system; product and internal supplies distribution, including mailroom services.• Responsible for property management including phone system, security, physical building and equipment.• Developed and implemented a direct mail membership drive resulting in 15% increase in membership.• Assigned various special projects by CEO; geared to customer service, revenue generation, promotion; public awareness, and internal efficiency improvements.• Procure government funding for CKC initiatives, and work with Corporate Funding team to attract program sponsorship.Member of the following internal teams: E-Business, Finance, Membership, Corporate Funding & Web Content; and board committee - Strategic Planning

    • Manager, Marketing Division
      • Mar 1996 - Sep 1998

      • Managed group responsible for sales and marketing of specialty books, ID equipment; branded merchandise and clothing. • Developed marketing plans, ad campaigns and PR program for product-line and Special Events Team. • Coordinated Special Events team trade show and dog events appearances

    • Operations Manager
      • Aug 1993 - Jan 1998

      Responsible for all capital projects and budgets. Monitored and approved capital expendituresOversaw leasehold renovations and office expansion. Coordinated construction elements, liaised with landlord and trades. Coordinated move of offsite operation to current location and the relocation of existing staff to new premises.Piloted computer conversion project to completion. Dealt with outside consultants and internal stakeholders. Piloted the move from Wang OS platform to UNIX based system.

    • President
      • Sep 2004 - Mar 2011

      A subsidiary of Canadian Kennel Club with sales of $2.9 million annually. It produces Dogs in Canada magazine, the country's oldest continuous publication and Canada's number 1 pet magazine.Responsibility for planning and direction of the publishing activities. Co-ordinated through the publisher the implementation of the business plan and oversee the strategic direction of the publication. A subsidiary of Canadian Kennel Club with sales of $2.9 million annually. It produces Dogs in Canada magazine, the country's oldest continuous publication and Canada's number 1 pet magazine.Responsibility for planning and direction of the publishing activities. Co-ordinated through the publisher the implementation of the business plan and oversee the strategic direction of the publication.

    • Campaign Manager
      • Aug 1992 - Aug 1993

      • Responsible for corporate and parish appeals, meeting regularly with 200 parishes and 25 corporate canvassers during annual campaigns.• Set overall campaign goal along with individual parish and corporate canvasser goals. • Tracked campaign progress and provided fundraising support.• Traveled throughout the Archdiocese during the campaign period promoting the appeal • Implemented the first diocesan direct mail appeal in Canada and achieved Archdiocese' first $10 million campaign

    • Associate Campaign Director
      • Jan 1992 - Aug 1992

      Responsible for the corporate appeal portion of annual fundraising program of the Archdiocese of Toronto. Liaised with 25 volunteer canvassers, recruited from Canadian Business top 500 CEO's and senior business executives.Communicated goals and targets with each canvasser and monitored their progress throughout the campaign period.Worked with ShareLife Executive Director in setting appeal goals for individual canvassers and the campaign as a whole.Along with executive director and communications manager, developed annual campaign theme & marketing plan.

    • Regional Organizer
      • 1990 - 1992

      • Assisted riding associations with fundraising and organization matters. • Conducted candidate searches in 16 northern Ontario ridings. • Was part of provincial campaign team during the 1992 provincial election, heading the provincial legal desk .• Worked on strategy and logistics for provincial leadership contest and annual party convention. • Assisted riding associations with fundraising and organization matters. • Conducted candidate searches in 16 northern Ontario ridings. • Was part of provincial campaign team during the 1992 provincial election, heading the provincial legal desk .• Worked on strategy and logistics for provincial leadership contest and annual party convention.

Education

  • University of Waterloo - St. Jerome's University
    Hons BA, Political Science
    1983 - 1987
  • Brock University
    B Admin, Business
    1988 - 1990

Community

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