Executive Assistant

• Oct 2023 - Present

Office Administrator

• Oct 2020 - Jan 2023

A multi-faceted role in a busy office focused on providing excellent customer care in a timely manner. Created and maintained accurate customer records using EXCEL, ACT, and SAGE CRM’s. Managed customer service inquiries and complaints via phone, email, and in person. Organized and scheduled technician visits efficiently. A multi-faceted role in a busy office focused on providing excellent customer care in a timely manner. Created and maintained accurate customer records using EXCEL, ACT, and SAGE CRM’s. Managed customer service inquiries and complaints via phone, email, and in person. Organized and scheduled technician visits efficiently.

Summer Camp Director and Outdoor Educator

• Jun 2017 - Dec 2019

Digital Marketer and Receptionist

• May 2015 - May 2018

Management and maintenance of online and in-house marketing including all social media platforms, graphic design, photography and press work. Clerical work including updating and management of student databases (over 1000 students), accounts, dealing with customer care and front of house duties. Management and maintenance of online and in-house marketing including all social media platforms, graphic design, photography and press work. Clerical work including updating and management of student databases (over 1000 students), accounts, dealing with customer care and front of house duties.

Marketing Manager

• Feb 2014 - May 2015

- Developed and implemented Marketing Strategy for this brand new business from idea level to fruition with major roles in designing and marketing the brand.. - Online, email and social media management. - Press release writer, researcher and photographer. - Head-hunted by Theatre Royal Productions to work as their Social Media expert for the duration of their opera The Invader. Crowd Sourced the target funding amount of €10,000 needed for the production with Fundit.ie. - Developed and implemented Marketing Strategy for this brand new business from idea level to fruition with major roles in designing and marketing the brand.. - Online, email and social media management. - Press release writer, researcher and photographer. - Head-hunted by Theatre Royal Productions to work as their Social Media expert for the duration of their opera The Invader. Crowd Sourced the target funding amount of €10,000 needed for the production with Fundit.ie.