Experience

Jackson College

• United States
• Higher Education
• 300 - 400 Employee

• Director, Student Success Services

  • Oct 2021 - Present

• Student Success Navigator

  • Jul 2015 - Oct 2021



Central Michigan University

• United States
• Higher Education
• 700 & Above Employee

• Career Coach

  • Aug 2014 - May 2015

  Focus on students within the College of ​Education & Human Services, College of Health Professions, College of Humanities & Social & Be​havioral Sciences, and College of Communication & Fine Arts. Assist graduate and undergraduate students with career development skills including; resume review, internship research, career advice, and navigating resources provided through Career Services. Conduct presentations within classrooms, introducing students to Career Services programs and upcoming… Show more Focus on students within the College of ​Education & Human Services, College of Health Professions, College of Humanities & Social & Be​havioral Sciences, and College of Communication & Fine Arts. Assist graduate and undergraduate students with career development skills including; resume review, internship research, career advice, and navigating resources provided through Career Services. Conduct presentations within classrooms, introducing students to Career Services programs and upcoming events that will assist students in searching for and securing internships and jobs. Attend campus-wide events representing Career Services to connect with students, faculty, and staff.

• Graduate Assistant

  • Aug 2013 - May 2015

  Work with faculty in Educational Leadership Office and Education and Human Services Residential College. Performs assignments working together with the faculty members in conducting a research projects including study abroad trips, EdD program, and coursework. Plan and coordinate service trips for residential college within the community. Organize and develop peer mentoring training for various residential colleges on campus.



Ross Innovative Employment Solutions

• Grand Rapids

• Case Manager

  • Jul 2012 - Aug 2013

  Retain and track customers’ involvement with program, including job search requirements, community service, and employment. Update database to reflect changes regarding customers’ involvement with the program and communicate updates in participation requirements to each customer. Assist customers in identifying and accessing necessary support services and coordinate vocational training programs that are suitable to customer needs. Maintain a file of resource materials and provide referrals… Show more Retain and track customers’ involvement with program, including job search requirements, community service, and employment. Update database to reflect changes regarding customers’ involvement with the program and communicate updates in participation requirements to each customer. Assist customers in identifying and accessing necessary support services and coordinate vocational training programs that are suitable to customer needs. Maintain a file of resource materials and provide referrals addressing barriers to job search and employment, including community support services for child care, transportation, housing, and clothing. Facilitate class of 15-30 customers monthly on topics of economic and personal success, including; stress management, financial management, and positive self-image. Show less Retain and track customers’ involvement with program, including job search requirements, community service, and employment. Update database to reflect changes regarding customers’ involvement with the program and communicate updates in participation requirements to each customer. Assist customers in identifying and accessing necessary support services and coordinate vocational training programs that are suitable to customer needs. Maintain a file of resource materials and provide referrals… Show more Retain and track customers’ involvement with program, including job search requirements, community service, and employment. Update database to reflect changes regarding customers’ involvement with the program and communicate updates in participation requirements to each customer. Assist customers in identifying and accessing necessary support services and coordinate vocational training programs that are suitable to customer needs. Maintain a file of resource materials and provide referrals addressing barriers to job search and employment, including community support services for child care, transportation, housing, and clothing. Facilitate class of 15-30 customers monthly on topics of economic and personal success, including; stress management, financial management, and positive self-image. Show less



Davenport University

• Higher Education
• 700 & Above Employee

• PASS Student Program Coordinator

  • Jan 2012 - May 2012

  Help create and implement new Peer Mentoring Program that assists Davenport students in their developmental studies and navigating Davenport resources on and off campus. Maintain communication between all Davenport campuses via email, Blackboard discussion posts and quarterly meetings. Brainstorm ideas of developing the program in which students will participate and boost retention at events on all campuses. Host booths on campus to give general information about the PASS program while building… Show more Help create and implement new Peer Mentoring Program that assists Davenport students in their developmental studies and navigating Davenport resources on and off campus. Maintain communication between all Davenport campuses via email, Blackboard discussion posts and quarterly meetings. Brainstorm ideas of developing the program in which students will participate and boost retention at events on all campuses. Host booths on campus to give general information about the PASS program while building community with the students.

• PASS Success Assistant

  • Sep 2011 - Jan 2012

  Peer Mentor students to learn skills needed to achieve academic excellence both in and outside the classroom. Provide an average of 12 workshops a semester for students to attend and gain reliable information. Attend conferences to meet other people and gain new ideas and knowledge to apply to Davenport Campus.

• Career Services Assistant Receptionist

  • Oct 2010 - Sep 2011

  Provided great customer service to external and internal customers by servicing Career Services requests. Demonstrated success in prioritizing and completing responsibilities in a timely manner to meet deadlines. Excelled in performing office duties including scheduling appointments, documenting data, answering the phone, and tending to customer questions and complaints.

• Resident Assistant

  • May 2010 - Apr 2011

  Responsible for 21 residents directly on campus and ensuring that safety is kept by enforcing policies and procedures. Plan, organize, and execute programs and events as a team to build community throughout the residence hall. Gain leadership skills by having interaction with the students and members of Davenport community. Supervise a diverse group of undergraduates and encourage participation in programs. Brainstorm, design, and create educational bulletin boards for residents use.



American Cancer Society

• United States
• Non-profit Organizations
• 700 & Above Employee

• Co-Chair - Relay For Life

  • Sep 2011 - May 2012

  Identify, recruit, and train volunteers to serve as members of the Relay For Life Event Committee. Attend Event Committee Meetings with Members and ACS Staff Partner to build a plan, share progress, and exchange ideas. Work closely with the Event Chair, Team D Chair, Logistics Chair, and your ACS Staff Partner to plan and implement informative, fun, and motivating kick-off, team captain, and wrap-up meetings. Create a goal-oriented culture for everyone involved with event, and ensure that all… Show more Identify, recruit, and train volunteers to serve as members of the Relay For Life Event Committee. Attend Event Committee Meetings with Members and ACS Staff Partner to build a plan, share progress, and exchange ideas. Work closely with the Event Chair, Team D Chair, Logistics Chair, and your ACS Staff Partner to plan and implement informative, fun, and motivating kick-off, team captain, and wrap-up meetings. Create a goal-oriented culture for everyone involved with event, and ensure that all committee members and Team Captains are aware of and motivated by income and non-income goals. Responsible for the day of Relay event including all logistics, volunteers and warp up. Show less Identify, recruit, and train volunteers to serve as members of the Relay For Life Event Committee. Attend Event Committee Meetings with Members and ACS Staff Partner to build a plan, share progress, and exchange ideas. Work closely with the Event Chair, Team D Chair, Logistics Chair, and your ACS Staff Partner to plan and implement informative, fun, and motivating kick-off, team captain, and wrap-up meetings. Create a goal-oriented culture for everyone involved with event, and ensure that all… Show more Identify, recruit, and train volunteers to serve as members of the Relay For Life Event Committee. Attend Event Committee Meetings with Members and ACS Staff Partner to build a plan, share progress, and exchange ideas. Work closely with the Event Chair, Team D Chair, Logistics Chair, and your ACS Staff Partner to plan and implement informative, fun, and motivating kick-off, team captain, and wrap-up meetings. Create a goal-oriented culture for everyone involved with event, and ensure that all committee members and Team Captains are aware of and motivated by income and non-income goals. Responsible for the day of Relay event including all logistics, volunteers and warp up. Show less



Ada Bible Church

• United States
• Religious Institutions
• 1 - 100 Employee

• Discovery Village Fellowship

  • Aug 2011 - May 2012

  Attend weekly staff meetings to gain information for the next week of work and step in to help in areas that volunteers are unable to occupy during the week. Organize and maintain work areas at the Ada Bible campus and assist the Discovery Village Director. Use Ada Bible Areana system to update and change information pertaining to the children attending the church. Attend weekly staff meetings to gain information for the next week of work and step in to help in areas that volunteers are unable to occupy during the week. Organize and maintain work areas at the Ada Bible campus and assist the Discovery Village Director. Use Ada Bible Areana system to update and change information pertaining to the children attending the church.