Lisa Farley
Director of Client Success at Opower- Claim this Profile
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Bio
Joseph Bishop
Lisa was a great consultant to work with at the US Treasury Dept, Office of Financial Research. Lisa joined the OFR team in late 2012 and while she worked on a contract with a different group. OFR is focused on Financial data, and our work streams tended to depend on each other. Lisa is a dedicated, technical professional with a positive attitude that is crucial in challenging work environment. OFR matured as a financial data organization based on many contributions Lisa made to defining processes and guiding detailed requirements analysis and data quality implementation. OFR was lucky that Deloitte assigned her to the office. I highly recommend Lisa for your financial data consulting needs.
Joseph Bishop
Lisa was a great consultant to work with at the US Treasury Dept, Office of Financial Research. Lisa joined the OFR team in late 2012 and while she worked on a contract with a different group. OFR is focused on Financial data, and our work streams tended to depend on each other. Lisa is a dedicated, technical professional with a positive attitude that is crucial in challenging work environment. OFR matured as a financial data organization based on many contributions Lisa made to defining processes and guiding detailed requirements analysis and data quality implementation. OFR was lucky that Deloitte assigned her to the office. I highly recommend Lisa for your financial data consulting needs.
Joseph Bishop
Lisa was a great consultant to work with at the US Treasury Dept, Office of Financial Research. Lisa joined the OFR team in late 2012 and while she worked on a contract with a different group. OFR is focused on Financial data, and our work streams tended to depend on each other. Lisa is a dedicated, technical professional with a positive attitude that is crucial in challenging work environment. OFR matured as a financial data organization based on many contributions Lisa made to defining processes and guiding detailed requirements analysis and data quality implementation. OFR was lucky that Deloitte assigned her to the office. I highly recommend Lisa for your financial data consulting needs.
Joseph Bishop
Lisa was a great consultant to work with at the US Treasury Dept, Office of Financial Research. Lisa joined the OFR team in late 2012 and while she worked on a contract with a different group. OFR is focused on Financial data, and our work streams tended to depend on each other. Lisa is a dedicated, technical professional with a positive attitude that is crucial in challenging work environment. OFR matured as a financial data organization based on many contributions Lisa made to defining processes and guiding detailed requirements analysis and data quality implementation. OFR was lucky that Deloitte assigned her to the office. I highly recommend Lisa for your financial data consulting needs.
Experience
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Opower
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United States
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Software Development
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1 - 100 Employee
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Director of Client Success
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Apr 2016 - Present
Director for Client Success at Opower. Responsible for overseeing the delivery, strategy and ongoing operations of SaaS products at a portfolio of 100+ large investor-owned utilities and municipal utilities across the US and around the world. Overseeing a team of 30 CSMs and associate directors, reporting into executive leadership. Manage the strategic direction of the Client Success organization, speak on behalf of utilities and Opower/Oracle at conferences, mange internal and external… Show more Director for Client Success at Opower. Responsible for overseeing the delivery, strategy and ongoing operations of SaaS products at a portfolio of 100+ large investor-owned utilities and municipal utilities across the US and around the world. Overseeing a team of 30 CSMs and associate directors, reporting into executive leadership. Manage the strategic direction of the Client Success organization, speak on behalf of utilities and Opower/Oracle at conferences, mange internal and external executive stakeholders. Opower/Oracle technology is transforming the way utilities relate to their customers. By combining data management, insightful analytics, and behavioral science, Opower/Oracle customer engagement platform positions utilities as trusted energy advisors to the customers they serve. Opower's client base includes more than 95 utilities in more than 9 countries, helping engage more than 50 million homes and businesses. Opower's technology platform analyzes more than 300 billion meter reads to deliver its services, and has created enough energy savings through behavior change to power all the homes in a city of 1 million people for a year. Show less Director for Client Success at Opower. Responsible for overseeing the delivery, strategy and ongoing operations of SaaS products at a portfolio of 100+ large investor-owned utilities and municipal utilities across the US and around the world. Overseeing a team of 30 CSMs and associate directors, reporting into executive leadership. Manage the strategic direction of the Client Success organization, speak on behalf of utilities and Opower/Oracle at conferences, mange internal and external… Show more Director for Client Success at Opower. Responsible for overseeing the delivery, strategy and ongoing operations of SaaS products at a portfolio of 100+ large investor-owned utilities and municipal utilities across the US and around the world. Overseeing a team of 30 CSMs and associate directors, reporting into executive leadership. Manage the strategic direction of the Client Success organization, speak on behalf of utilities and Opower/Oracle at conferences, mange internal and external executive stakeholders. Opower/Oracle technology is transforming the way utilities relate to their customers. By combining data management, insightful analytics, and behavioral science, Opower/Oracle customer engagement platform positions utilities as trusted energy advisors to the customers they serve. Opower's client base includes more than 95 utilities in more than 9 countries, helping engage more than 50 million homes and businesses. Opower's technology platform analyzes more than 300 billion meter reads to deliver its services, and has created enough energy savings through behavior change to power all the homes in a city of 1 million people for a year. Show less
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Deloitte
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Business Consulting and Services
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700 & Above Employee
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Manager
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Aug 2015 - Apr 2016
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Senior Consultant
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Aug 2012 - Aug 2015
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Consultant
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Aug 2011 - Aug 2012
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Business Technology Analyst
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Apr 2010 - Aug 2011
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Endocrine Society
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United States
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Non-profit Organizations
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1 - 100 Employee
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Senior Reporting Analyst
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Oct 2008 - Apr 2010
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Center for Advanced Spatial Technologies
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Fayetteville, Arkansas Area
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Research Analyst
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2004 - 2007
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Education
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2013 - 2015
The George Washington University - School of Business
Master of Business Administration (M.B.A.), MBA -
2004 - 2007
University of Arkansas at Fayetteville
BS, Environmental, Soil, and Water Science
Community
