Experience

ACI Learning

• United States
• Professional Training and Coaching
• 400 - 500 Employee

• Career Training Consultant

  • Jan 2022 - Present

  ACI Learning trains the leaders in Audit, Cybersecurity, and Information Technology. We work behind the scenes to help prepare the everyday heroes among us creating meaningful personal, professional, and business outcomes that impact lives. Specialties Certification Training, Cyber Security, Audit, Networking, and Information Technology Training ACI Learning trains the leaders in Audit, Cybersecurity, and Information Technology. We work behind the scenes to help prepare the everyday heroes among us creating meaningful personal, professional, and business outcomes that impact lives. Specialties Certification Training, Cyber Security, Audit, Networking, and Information Technology Training



Carr & Co. Realty - Metro Brokers Real Estate

• United States
• Real Estate
• 1 - 100 Employee

• Director of Marketing & IT

  • May 2021 - Present

  Carr & Co. Realty helps homeowners and proprietors reap the most value from their Colorado real estate decisions. Whether buying or selling, commercial or residential realty we have the experience and market knowledge to help you reach your goals. "We pride ourselves in helping every family and individual find a home that perfectly fits your needs. Servicing the greater Denver, CO. metro area since 1974." Carr & Co. Realty helps homeowners and proprietors reap the most value from their Colorado real estate decisions. Whether buying or selling, commercial or residential realty we have the experience and market knowledge to help you reach your goals. "We pride ourselves in helping every family and individual find a home that perfectly fits your needs. Servicing the greater Denver, CO. metro area since 1974."



Science Interactive

• United States
• E-Learning Providers
• 1 - 100 Employee

• Regional Account Manager

  • Apr 2019 - Mar 2021

  Science Interactive is a leader in the STEM Education Technology sector providing a cloud-based learning platform paired with a tactile lab experience for thousands of online/distance learners that mirrors a traditional laboratory for over 950+ colleges and universities nationwide. Key Highlights: • Grew and maintained a $3.4 MM Ed. Tech. higher education territory while collaborating with University, Community College, Deans, Department Chairs, Professors and Program Coordinators for Science program needs. • Top performing AM/AE team in 2020 with client appointments, product demo’s, adoption to start averages. • Leads Learning Technology/Management System Integrations with institutional administrator’s. • Develops qualified prospects, demo’s and manages full sales cycle utilizing solution-selling techniques. • Forecasts incoming revenue, identifies opportunities, conducts business reviews and resolves all client issues. Show less



Elevation Connect

• United States
• Outsourcing/Offshoring
• 1 - 100 Employee

• Senior Team Leader, Client Account Manager

  • May 2017 - Apr 2019

  Elevation Connect (formerly Unbridled Connect), delivers a very different contact center experience - uncommon, unlimited, and unsurpassed. We are a customer service and sales company powered by incredibly talented people who are knowledgeable and passionate, and who respond with authentic care for your customers. Key Highlights: * Partnered with executive and senior leadership team in the project planning, launch initiatives and execution processes for four major client account programs within the Property Management, IT security, Digital Communications, Internet Service Provider space that contributed to 35% of the company’s annual revenue. * Regularly meets with C-level management and leads QBR reviews while evaluating campaign performance. * Manages daily contact center performance consisting of 50+ agents ensuring high level delivery of sales/customer service goals are met, while monitoring, RTA, call volume, case management and workforce needs. * Lead sales, growth initiatives and ROI performance measures for multiple campaigns including, new business sales, up-sells and customer renewals. Show less



HotChalk, Inc.

• United States
• E-learning
• 1 - 100 Employee

• Program Manager, Sr. Recruiting Specialist

  • Feb 2016 - Nov 2016

  HotChalk is a leading provider of education technology and services. The Silicon Valley company provides turnkey solutions for universities going online with professional degrees for working professionals. HotChalk leverages data and technology to support all phases of the student life cycle, and enables industry-leading student retention and graduation rates. Key Highlights: * Subject Matter Expert and managed advance practice nurses (APRN) for Wilkes University. * Implemented process improvement procedures and training models to increase the efficiency and performance results of Wilkes University’s enrollment specialists with a 56% show rate. * Project Manager for the development of work aids, training materials and resource management. * Developed market analysis tools and databases to gain organizational competitive advantage within the healthcare educational space. * Collaborated with senior leadership to develop business analytics and accountability performance measures for all enrollment specialists for all Denver based university partnership accounts. * Provided technology setup and support to all employees. Show less



Colorado Technical University

• United States
• Higher Education
• 700 & Above Employee

• Senior Admissions Advisor, International Program Manager

  • Nov 2012 - Oct 2015

  Colorado Technical University offers degree programs in business, accounting, computer science, healthcare, IT, nursing, security studies, criminal justice and project management. We have more than 100 undergraduate and graduate degree programs and concentrations tailored to your interests and experience. Team Leader and senior recruiter for Northern Colorado Campuses. Top performing admissions recruiter for new annual business growth and main-point of contact for forecasting and business development needs, while increasing the universities campus student population presence by 35%. Key Highlights: * Consistently ranked top performing admissions advisor and exceeded annual recruitment budget by over 130%. * Highest performing team average conversion ratios within the campus for student contact, appointment, interview and application to start percentage in 2014 and 2015. * Able to build strong lead generation and referral channels of over 165% of expected initiatives. * International clientele recruitment leader for Northern Colorado campuses and overachieved recruitment budget by 63%. * Collaborated with other departmental leaders and key team members to develop an exceptional network and operational strategies to increase show rate on all clients by 30%. * Educational liaison for all Buckley AFB, B2B partnerships & community college education events within the Denver metro area. Including, campus open-houses, off campus B2B networking and community out reach events. Show less



Ashford University

• United States
• Higher Education
• 700 & Above Employee

• Team Lead, Admissions

  • Jul 2011 - Nov 2012

  The mission of Ashford University is to provide accessible, affordable, innovative, high-quality learning opportunities and degree programs that meet the diverse needs of individuals pursuing integrity in their lives, professions, and communities. Team lead admissions advisor and mentor for Ashford University. Provided team leadership, training and coaching to high level admissions teams within a 100% online environment. Exceeded enrollment and retention expectations for the Denver online division while creating new strategic planning initiatives and business development models to reach University annual goals. Key Highlights: * Established and created a high performance and successful proven track record in a 100% online environment and was ranked as top 10% in admissions across the Denver Division of Ashford University. * Maintained and tracked a client base of 40+ students a a time, by ensuring and verifying all requirements were satisfied. * Exceeded Ashford's enrollment expectations by 125%. * Collaborated with leadership team in developing strategies and training models in order to cultivate and develop a top performing 13 person admissions team. * Selected for Dr. JM Perry high-performance admissions team. * Chosen to serve as a mentor too newly hired advisors and staff to help foster and cultivate early success with new admissions teams. Show less