Lora Wilcox
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Bonnie Matson
I am delighted to recommend Lora Wilcox! In her position as Payroll Team Lead at Manpower, Lora performed with excellence; consistently exceeding expectations. She has excellent written and verbal communication skills, is extremely organized, can work independently, and is able to follow through to ensure that the job gets done. During her tenure with our company, Lora was responsible for leading a team that processed payroll for upwards of 45,000 associates from up to 480 different branch offices across the US each week. Under Lora’s dedicated care, payroll was successfully processed on time and error free week after week. Lora effectively managed her daily and weekly schedule to accommodate an ever-changing payroll environment to ensure constant success. She provided outstanding leadership to her team, supported her peers, and acted as a primary go-to-gal for the management staff. Her ability to show initiative and demonstrate creative problem-solving was outstanding! Lora also performed training activities and successfully mentored new payroll coordinators, as well as new Team Leads. Lora’s pleasant disposition and willingness to do whatever needed made her an extremely valuable asset to our operation. Additionally, it’s important to point out that Lora was always the first to offer her expertise and guidance, and maintained an excellent rapport with her external customers, her team members, her peers in the office, and her management staff. Her upbeat demeanor along with her ability to effectively communicate via email, via phone, and in person are a few of her key strengths. I can confidently endorse Lora and believe she would add value to any company, and I recommend her for any endeavor she chooses to pursue.
Rochelle Woods, IA
It is my pleasure to recommend Lora Wilcox. I have known Lora during my tenure here at Cheddar's which she worked as a payroll coordinator in my office. I have been consistently impressed with Lora's attitude and productivity during the time that I have worked with her in the office. Lora is quite motivated. I am confident that she will devote herself to a position with your organization with a high degree of diligence. She has demonstrated the ability to articulate information and ideas clearly. I recommend Ms. Wilcox without reservation. I am confident that she will establish productive relationships with your staff and constituents. Please let me know if you have need for additional information about this outstanding young woman. Sincerely, Rochelle Woods HRIS Business Systems Manager Cheddar's Scratch Kitchen
Bonnie Matson
I am delighted to recommend Lora Wilcox! In her position as Payroll Team Lead at Manpower, Lora performed with excellence; consistently exceeding expectations. She has excellent written and verbal communication skills, is extremely organized, can work independently, and is able to follow through to ensure that the job gets done. During her tenure with our company, Lora was responsible for leading a team that processed payroll for upwards of 45,000 associates from up to 480 different branch offices across the US each week. Under Lora’s dedicated care, payroll was successfully processed on time and error free week after week. Lora effectively managed her daily and weekly schedule to accommodate an ever-changing payroll environment to ensure constant success. She provided outstanding leadership to her team, supported her peers, and acted as a primary go-to-gal for the management staff. Her ability to show initiative and demonstrate creative problem-solving was outstanding! Lora also performed training activities and successfully mentored new payroll coordinators, as well as new Team Leads. Lora’s pleasant disposition and willingness to do whatever needed made her an extremely valuable asset to our operation. Additionally, it’s important to point out that Lora was always the first to offer her expertise and guidance, and maintained an excellent rapport with her external customers, her team members, her peers in the office, and her management staff. Her upbeat demeanor along with her ability to effectively communicate via email, via phone, and in person are a few of her key strengths. I can confidently endorse Lora and believe she would add value to any company, and I recommend her for any endeavor she chooses to pursue.
Rochelle Woods, IA
It is my pleasure to recommend Lora Wilcox. I have known Lora during my tenure here at Cheddar's which she worked as a payroll coordinator in my office. I have been consistently impressed with Lora's attitude and productivity during the time that I have worked with her in the office. Lora is quite motivated. I am confident that she will devote herself to a position with your organization with a high degree of diligence. She has demonstrated the ability to articulate information and ideas clearly. I recommend Ms. Wilcox without reservation. I am confident that she will establish productive relationships with your staff and constituents. Please let me know if you have need for additional information about this outstanding young woman. Sincerely, Rochelle Woods HRIS Business Systems Manager Cheddar's Scratch Kitchen
Bonnie Matson
I am delighted to recommend Lora Wilcox! In her position as Payroll Team Lead at Manpower, Lora performed with excellence; consistently exceeding expectations. She has excellent written and verbal communication skills, is extremely organized, can work independently, and is able to follow through to ensure that the job gets done. During her tenure with our company, Lora was responsible for leading a team that processed payroll for upwards of 45,000 associates from up to 480 different branch offices across the US each week. Under Lora’s dedicated care, payroll was successfully processed on time and error free week after week. Lora effectively managed her daily and weekly schedule to accommodate an ever-changing payroll environment to ensure constant success. She provided outstanding leadership to her team, supported her peers, and acted as a primary go-to-gal for the management staff. Her ability to show initiative and demonstrate creative problem-solving was outstanding! Lora also performed training activities and successfully mentored new payroll coordinators, as well as new Team Leads. Lora’s pleasant disposition and willingness to do whatever needed made her an extremely valuable asset to our operation. Additionally, it’s important to point out that Lora was always the first to offer her expertise and guidance, and maintained an excellent rapport with her external customers, her team members, her peers in the office, and her management staff. Her upbeat demeanor along with her ability to effectively communicate via email, via phone, and in person are a few of her key strengths. I can confidently endorse Lora and believe she would add value to any company, and I recommend her for any endeavor she chooses to pursue.
Rochelle Woods, IA
It is my pleasure to recommend Lora Wilcox. I have known Lora during my tenure here at Cheddar's which she worked as a payroll coordinator in my office. I have been consistently impressed with Lora's attitude and productivity during the time that I have worked with her in the office. Lora is quite motivated. I am confident that she will devote herself to a position with your organization with a high degree of diligence. She has demonstrated the ability to articulate information and ideas clearly. I recommend Ms. Wilcox without reservation. I am confident that she will establish productive relationships with your staff and constituents. Please let me know if you have need for additional information about this outstanding young woman. Sincerely, Rochelle Woods HRIS Business Systems Manager Cheddar's Scratch Kitchen
Bonnie Matson
I am delighted to recommend Lora Wilcox! In her position as Payroll Team Lead at Manpower, Lora performed with excellence; consistently exceeding expectations. She has excellent written and verbal communication skills, is extremely organized, can work independently, and is able to follow through to ensure that the job gets done. During her tenure with our company, Lora was responsible for leading a team that processed payroll for upwards of 45,000 associates from up to 480 different branch offices across the US each week. Under Lora’s dedicated care, payroll was successfully processed on time and error free week after week. Lora effectively managed her daily and weekly schedule to accommodate an ever-changing payroll environment to ensure constant success. She provided outstanding leadership to her team, supported her peers, and acted as a primary go-to-gal for the management staff. Her ability to show initiative and demonstrate creative problem-solving was outstanding! Lora also performed training activities and successfully mentored new payroll coordinators, as well as new Team Leads. Lora’s pleasant disposition and willingness to do whatever needed made her an extremely valuable asset to our operation. Additionally, it’s important to point out that Lora was always the first to offer her expertise and guidance, and maintained an excellent rapport with her external customers, her team members, her peers in the office, and her management staff. Her upbeat demeanor along with her ability to effectively communicate via email, via phone, and in person are a few of her key strengths. I can confidently endorse Lora and believe she would add value to any company, and I recommend her for any endeavor she chooses to pursue.
Rochelle Woods, IA
It is my pleasure to recommend Lora Wilcox. I have known Lora during my tenure here at Cheddar's which she worked as a payroll coordinator in my office. I have been consistently impressed with Lora's attitude and productivity during the time that I have worked with her in the office. Lora is quite motivated. I am confident that she will devote herself to a position with your organization with a high degree of diligence. She has demonstrated the ability to articulate information and ideas clearly. I recommend Ms. Wilcox without reservation. I am confident that she will establish productive relationships with your staff and constituents. Please let me know if you have need for additional information about this outstanding young woman. Sincerely, Rochelle Woods HRIS Business Systems Manager Cheddar's Scratch Kitchen
Experience
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Experian Employer Services
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United States
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Financial Services
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200 - 300 Employee
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Client Support at Experian Employer Services
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Jun 2022 - Present
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CIC Plus, a Part of Experian Employer Services
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Client Support Analyst
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Jul 2018 - Mar 2023
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Cheddar's Scratch Kitchen
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United States
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Restaurants
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700 & Above Employee
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Payroll Coordinator
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Jan 2016 - Jan 2018
Responsible for the establishing and maintaining employee/ payroll records and making sure all employees are paid accurately and timely. Duties include reactivating rehires into the Payroll/RIS systems, posting changes in pay, updating new/existing direct deposits setups, updating tax status, and and other miscellaneous changes. Process bi-weekly payrolls - Ensure all rehires have been reactivated into Paychex and RIS - Research and resolve exceptions - Enter hours for missed punches, orientation, etc. - Audit rates and hours worked for accuracy - Assist with preparation of payroll packets for mail out - Setup paycards for employees wanting to switch over to the card - Respond to employee inquiries and requests regarding payroll matters Resolve open items in IssueTrak - Resolve missing check and other monetary issues - Ensure rehires, and transfers, are processed - Update hourly rates for approved raises - Update withholding tax changes (Form W-4) - Update address changes Other Duties - Perform other duties and special projects as request by management - Assist in special projects as assigned by management - Other duties as assigned Show less
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Manpower Group Inc.
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Staffing and Recruiting
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100 - 200 Employee
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Payroll Coordinater
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Jan 2014 - Dec 2015
• Receive and prepare client payroll spreadsheets. • Audit client spreadsheets for errors and missing information such as employee info, employee hours and/or week ending dates. • Calculate total number of hours and headcount of associates on client Excel payroll spreadsheets. • Utilize respective client Excel macros when uploading pertinent payroll information into JDEdwards. • Upload and import payroll files into JDEdwards. • Save payroll files onto Sharepoint web application. • Record total hours for each client payroll spreadsheet in master control Excel spreadsheet. • Maintain master daily payroll Excel spreadsheet which contains all associates and their hours which have been uploaded into JDEdwards each day. • Email client and/or field office if there are any issues, such as missing info, with their respective spreadsheet. Show less
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ManpowerGroup
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United States
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Staffing and Recruiting
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700 & Above Employee
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Payroll Team Lead
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Sep 2004 - Dec 2013
• Responsible for working with leadership team to establish priority setting, hiring, performance management, employee coaching and development and departmental and individual goal setting.• Responsibly maintain accurate and timely payroll processing to comply with company policies and local, state and federal labor and payday regulations. • Oversee compliance with federal, state and local payroll tax laws and regulations.• Partner with Human Resources to reconcile employee payroll deductions.• Prepare employee payroll communications involving appropriate team members.• Execute payroll processing including interim payroll and payroll check runs.• Identify and resolve payroll issues.• Maintain payroll exceptions on payroll files and obtain proper approvals for compliance audit. • Request manual checks and/or stop payments when necessary. • Reconcile outstanding checks.• Train new and existing staff in department processes and procedures.• Maintain employee confidence and protect payroll operations by keeping employee and payroll information confidential.• Assist auditors by providing supporting documentation and/or information on internal payroll processes.• Perform general clerical functions and help support office operations, when needed.• Reconcile payroll account balances (e.g. time sheets, direct deposits, wage attachments, benefits, etc.) and ensure compliance with established legal and internal guidelines. Show less
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Payroll Coordinator
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Jan 2002 - Sep 2004
• Monitor payroll to ensure payroll is processed accurately and timely through JDEdwards system.• Monitor and resolve Time Evaluation errors, duplications and/or missing rates within JDEdwards.• Ensure correct Time Evaluation rules are setup in JDEdwards to ensure employees are paid correctly according to state specific labor laws.• Notify approximately 20 - 25 field offices on daily basis of any exception payroll that could not be processed because of missing pay rates, missing hours, missing employee identification numbers and/or any other issues that would keep any employee from getting paid on a respective pay date.• Review daily and weekly check earnings reports and match corresponding employee timeslips to reports to ensure accuracy.• Maintain payroll "special handling" instructions for each assigned field office and/or respective business units of each field office. Update information in database as it changes. •Contact field offices each Thursday / Friday to ensure all pending payroll issues have been handled accordingly.• Proactively resolve payroll problems before they become errors or issues.• Research and identify errors to determine what can be done differently to prevent future errors / complaints.• Monitor incoming timesheets to ensure they match template in JDE and document and review adjustment.s• Provide complete back-up duties for my team as assigned.• Handle questions, phone calls and emails to research and resolve problems with employee pay and hours reported by employees.• Work with field offices to ensure system problems are resolved and coordinate help desk involvement, if needed.• Respond in timely manner to any/all customer requests each day and ensure all emails/voice messages are addressed before the close of business. Show less
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Education
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American InterContinental University
Associate, Business Administration -
Santa Barbara Business College
Associate, Business Administration
Community
