Experience

Al-Wazzan Regional

• Kuwait
• Food and Beverage Services
• 1 - 100 Employee

• Regional Business Manager

  • Jun 2021 - Present

  • Operation overview KSA & Kuwait• Drove year-over-year business growth while leading operations, strategic vision and long-range planning.• Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones and tailor products to individual markets.• Enhanced and redefined organizational structure to maintain company's competitive edge across territories.• Managed supply and equipment inventory for business according to forecasts and needs.• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.• Supervised the expansion into KSA as new territory.• Defined clear targets and objectives and communicated to other team members. Show less

• Regional Project Manager

  • Feb 2021 - Jun 2021

  • Planning, evaluating, and optimizing operations to be efficient and cost-effective.• Developing and implementing business.• Ensuring products and services comply with regulatory and quality standards.• Ensuring company standards and procedures are followed.• Preparing and presenting monthly, quarterly, and annual statements, analyses, and reports of operations and finances.• Supervise project timelines, milestones and budget conformance for new projects.• Communicate and ensure smooth workflow between divisions and departments. Show less



Nejoud Restaurant Management Company

• Kuwait
• Food and Beverage Services
• 100 - 200 Employee

• operation manager

  • Nov 2019 - Feb 2021

  ∙ Supervised daily operational activities. ∙ Created and implemented online procedure system for maintenance and asset management. ∙ Prepared yearly inventory and purchase plan ∙ Project management for new locations. ∙ Review supplies costs/credit and source new ones. ∙ SOP creations and implementation. ∙ Coordination between 5 brands for all support operation functions. ∙ Management of Food and Drink Retail section – COOP/TROLLEY/ONLINE MART ∙ Contract Managements Show less



VOL.1 Roastlab

• Kuwait
• Food & Beverages
• 1 - 100 Employee

• Operations Manager

  • May 2017 - Oct 2019

  • Supervised daily operational activities. • Created and implemented Company standards and guidelines • Created yearly Budgeting and business plan • Staff yearly and continuous evaluation • Review supplies costs/credit and source new ones. • SOP creations and implementation. • Supervision of the HR/Admin/Accounting department • Developed and implemented training programs. • Supervised daily operational activities. • Created and implemented Company standards and guidelines • Created yearly Budgeting and business plan • Staff yearly and continuous evaluation • Review supplies costs/credit and source new ones. • SOP creations and implementation. • Supervision of the HR/Admin/Accounting department • Developed and implemented training programs.



Al Nuzha United Company

• Kuwait

• Operation Manager

  • Oct 2013 - Aug 2016

  • Supervised daily activities to ensure increase of sale of all labor costs • Created and implemented Company standards and guidelines • Budgeting and creating business plan • Evaluated of all service staff in order to ensure smooth and profitable operations • Prepared estimates of all food and beverage costs and coordinated with corporate staff to purchase all required supplies • Coordinated all opening logistics (Menu Engineering, Operation Organization, Construction Supervision, Staffing) • Developed and implemented training programs Show less



Sahara Kuwait Golf Resort

• Kuwait
• Hospitality
• 1 - 100 Employee

• Food & Beverage Manager

  • Mar 2013 - Sep 2013

  • Recruiting & Training • Work with sales & marketing department to enhance the revenue • Overseeing the food and and beverage operations • Menu engineering • Overseeing the banquet sales & operation • Set up individual targets in order to meet the annual target for the department • Recruiting & Training • Work with sales & marketing department to enhance the revenue • Overseeing the food and and beverage operations • Menu engineering • Overseeing the banquet sales & operation • Set up individual targets in order to meet the annual target for the department



Maki Group

• Kuwait

• Group Marketing & Operation Manager

  • Mar 2009 - Jun 2012

  Marketing/Operations Manager for different chains Marketing Activities: • Conducted market studies • Researched and reported all external opportunities • Managed the marketing mix • Managed agencies and budgets • Ensured timely delivery of all promotional material • Developed guidelines/procedures Operations Activities: • Supervised daily activities to ensure increase of sale of all labor costs • Created and implemented Company standards and guidelines • Evaluated of all service staff in order to ensure smooth and profitable operations • Prepared estimates of all food and beverage costs and coordinated with corporate staff to purchase all required supplies • Coordinated all opening logistics (Menu Engineering, Operation Organization, Construction Supervision, Staffing) • Created and implemented delivery/breakfast systems and processes • Developed and implemented training programs Show less



Crown Plaza & Holiday Inn

• Kuwait

• Sales Manager

  • Jul 2008 - Mar 2009

  Sales Manager (Cluster Team) • Handled the Petroleum Sector (KNPC/KOC/other major Oil & Gaz) • Expanded the clientele base • Increased Room/Banquet Sales • Maintained and entertained established hotel clientele base Sales Manager (Cluster Team) • Handled the Petroleum Sector (KNPC/KOC/other major Oil & Gaz) • Expanded the clientele base • Increased Room/Banquet Sales • Maintained and entertained established hotel clientele base



Le Chatelain Hotel

• Belgium
• Travel Arrangements
• 1 - 100 Employee

• Sales Executive

  • Aug 2007 - Jan 2008

  Cluster sales: le Chatelain All Suite Hotel / Progress Hotel / Hotel Des Colonies Sales Executive (Cluster Team) • Handled the Diplomatic Sector (Embassies/European Union) • Prepared Room/Banquet Offers/Contract • Expanded and Entertained potential new clientele Cluster sales: le Chatelain All Suite Hotel / Progress Hotel / Hotel Des Colonies Sales Executive (Cluster Team) • Handled the Diplomatic Sector (Embassies/European Union) • Prepared Room/Banquet Offers/Contract • Expanded and Entertained potential new clientele