Experience

Ross Education

• United States
• Higher Education
• 200 - 300 Employee

• Senior Vice President of Career Services

  • Aug 2014 - Present

  Manage, develop, and ensure the quality of online courses in Canvas within the guidelines of accrediting agency and industry needs; schedule and implement new course delivery to LMS. Responsible for the operating budget of 3.2 million, with 50% growth YOY; 27% profit margin. Responsible for managing and routing all Help Desk Tickets to a successful resolution for LMS, LTI’s and publishing partner products via Sales Force. Oversee the development and roll-out of expansion of admissions into two online programs to 44 ground locations, resulting in a 50% increase in enrollments in three months. Mange and work collaboratively with Academic Team, Lead Faculty and Faculty members to plan, develop, and coordinate courses and programs via Canvas; develop appropriately unified course format to provide students with seamless, user- friendly experience. Identify opportunities to expand and explore new e-learning solutions and services to increase student retention and engagement, develop/support e-student services and improve student learning outcomes while student satisfaction rate average of 95%. Oversee the scheduling of online course offerings for 350 students for each five-week term; streamlined course schedules, reducing courses offered each term on average 30%. Responsible for student support services for new enrollments and current students to ensure their entire online education experience is user-friendly, effective, and successful. Ensure the instructional quality of courses/programs; assess faculty teaching style(s) and use of appropriate pedagogy; identify areas of opportunity in courses/programs, and implement strategies for improvement. Oversee the day to day operations, management and executable tasks and working relations with publishing and student assessment 3rd party partners. Develop and manage workflow for career services for all online graduates across 44 campuses. Show less



Norton Norris

• United States
• Education Administration Programs
• 1 - 100 Employee

• Director of Employment Verification Services and Client Manager

  • Feb 2012 - Aug 2014

  Member of senior management team, responsible for the design and implementation of the Graduate Employment Verification Services operations; manage more than 700 compliance assessments for post-secondary institutions annually. Position reports directly to Managing Partner. • Responsible for documentation of requirements, creation of work plan and implementation of proprietary system to verify graduate employment data for accuracy and compliance with institutional polices and accreditation/ legislative regulations. • Developed a bi-directional reporting system to receive institutional graduate employment data to be verified and report verification results to clients; data delivered in a line-by-line verification of records, and a summary of data verified by program, graduation date, OPEID, and campus location. • Manage the life cycle of compliance and student experience assessments of both quantitative and qualitative criteria; operational areas assessed include Admissions, Academics, Financial Aid and Career and Student Services and marketing and collateral materials. • Analyze and compile client assessment data to create a detailed report, with extensive ratings and comparisons, benchmarking the institutions performance including evaluator feedback of on-campus experience, to identify institutional trends and opportunities for improvement. Show less



GLG

• United States
• Information Services
• 700 & Above Employee

• Council Member/ Consultant

  • Jan 2012 - Aug 2014

  Proprietary education and Gainful Employment subject-matter expert consulting with the world's leading financial services firms, consultancies, corporations and not-for-profit institutions. Proprietary education and Gainful Employment subject-matter expert consulting with the world's leading financial services firms, consultancies, corporations and not-for-profit institutions.



Job Search Board Inc. (dba SnagPad)

• Human Resources
• 1 - 100 Employee

• Advisory Board Memeber

  • Jan 2012 - Mar 2014

  Job Search Board, Inc. is a free web based service providing unemployed job seekers with systematic or live coaching, challenges and a process to manage employment selection toward their ultimate career goal, while incorporating their social graph. Job Search Board, Inc. is a free web based service providing unemployed job seekers with systematic or live coaching, challenges and a process to manage employment selection toward their ultimate career goal, while incorporating their social graph.



Career Education Corporation

• United States
• Education Administration Programs
• 700 & Above Employee

• Vice President of Career and Student Services

  • Mar 2001 - Dec 2011

  Member of senior management team responsible for the operations and policy compliance for 43 career colleges across multiple divisions with student population of over 30,000 students. Position reported directly to the Senior Vice President. • Responsible for documenting requirements and analyzing custom graduate employment reports to determine compliance with CEC policies, state regulatory and schools accrediting body(s); Partner with Legal and Regulatory Team to create and execute corrective action plans when issues are identified. • Key members of the team responsible for creation, development and execution of an enterprise-wide project, ‘Service Learning’; an initiative to increase student involvement in the community, resulting in increased real-world, hands-on experience for students and an improved profile for campuses in local community. • Lead company wide efforts to scope and implement customized Student Relationship Manager Solution that accurately tracked and reported on graduate employment search, placement activity and employment verification. • Responsible for the review and implementation of all updates necessitated by Gainful Employment and Program Integrity rules for all campuses, including online Student Outcome Disclosures. • Utilized employment and market data (internal and external) to make recommendations on program roll out, enhancements or retirement. • Created user guides for Campus Vue (centralized student database) and Talisma (constitute relationship managers) used to train all Career Services and Student Services teams and externship coordinators across the organization. • Selected for Leaders in Excellence and Execution (.008% of employees selected) to review and revamp the organizations current state of relationships with corporate partners, military and community colleges and to create a strategic business plan for improvement; plan was accepted and Center for Educational Alliances was established. Show less



International Academy of Design

• Higher Education
• 300 - 400 Employee

• Director of Career Services

  • 2001 - 2002

  •Provided daily, weekly and monthly goals for cold calling, skill marketing, exit interviews and graduate employer interviews for Career Services team. •Planned and executed Industry Speaks Week- 50 speakers from program-related industries brought on campus to provide insight on their industry. •Collaborated with Academics on the creation of new internship paperwork for eight programs. •Taught Professional Practices and Professional Development courses. •Provided daily, weekly and monthly goals for cold calling, skill marketing, exit interviews and graduate employer interviews for Career Services team. •Planned and executed Industry Speaks Week- 50 speakers from program-related industries brought on campus to provide insight on their industry. •Collaborated with Academics on the creation of new internship paperwork for eight programs. •Taught Professional Practices and Professional Development courses.



Banner Personnel Service, Inc

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Branch Manager

  • May 1999 - Apr 2001

  •Responsible for opening branch: recruited, hired and managed a sales staff of 7. •Established and maintained new candidate and client recruiting sources. •Averaged 30-40% increase in production monthly. •Responsible for opening branch: recruited, hired and managed a sales staff of 7. •Established and maintained new candidate and client recruiting sources. •Averaged 30-40% increase in production monthly.



Hire Quality

• Greater Chicago Area

• Account Manager

  • Oct 1996 - Jan 2001

  •Successfully managed Chicago office through acquisition by Militaryhub.com. •Responsible for building, training and managing partnership services teams; generated an average of 75 employee placements per month and 65% of company’s income. •Trained all new HQ employees on new corporate partnerships: overview of partner’s current systems, hiring needs and services to be provided. •Responsible for vertical growth of all established partnerships. •Established contingency staffing department which was profitable within six weeks. •Implemented three-step candidate-screening process, resulting in a 20% increase in hires. •Achieved and maintained highest client billing consistently exceeding goals; operated over 200% of goal for six months. •Scheduled and attended weekly job fairs and resume writing seminars at military bases nationwide- participation of 20 to 800 enlisted personnel. •Created webpage content for candidate professional development- resume writing, interviewing and salary negotiations. Show less