Experience

Voices Against Violence

• United States
• Architecture and Planning
• 1 - 100 Employee

• Voices Advocate

  • Oct 2014 - Present

  Support, answering crisis line, meeting with victims, safety planning. Support, answering crisis line, meeting with victims, safety planning.



Michelle Dunn Writer LLC

• Writer

  • Dec 2013 - Present

  Now offering ghost writing services in the debt collection and credit industry. Scripts for video's and blog posts as well as articles for industry professionals and debt collection agencies to use to build their brand and offer expertise they may not otherwise have.

• Author, debt collection consultant

  • 2002 - Present

  Michelle Dunn, an expert on debt collection, is an award winning author and columnist. She is one of the Top 5 women in Collections, and one of the Top 50 most influential collection professionals in her industry.



Learn to Earn

• India
• E-Learning Providers

• Executive Advisor and Sponsor

  • Oct 2013 - Present

  To enable veterans (disabled and otherwise) and their spouses the ability to seek and maintain employment through our" Learn To Earn USA" training program in credit and collections. To enable veterans (disabled and otherwise) and their spouses the ability to seek and maintain employment through our" Learn To Earn USA" training program in credit and collections.



Michelle Dunn Consulting Services

• Financial Health

  • Sep 2013 - Present

  Working with people to help them have a budget, save money, pay off debts and get back on their feet. Working with people to help them have a budget, save money, pay off debts and get back on their feet.



Cambridge Scholars Publishing

• United Kingdom
• Book and Periodical Publishing
• 1 - 100 Employee

• Author

  • Jun 2012 - Present

  Cambridge Scholars Publishing will be releasing my new book titled, "Credit and Collections, a business perspective" on March 1, 2013. http://www.amazon.com/Credit-Collections-Perspective-Michelle-Dunn/dp/1443843695/ Cambridge Scholars Publishing will be releasing my new book titled, "Credit and Collections, a business perspective" on March 1, 2013. http://www.amazon.com/Credit-Collections-Perspective-Michelle-Dunn/dp/1443843695/



Art by Michelle

• United States
• Higher Education

• Artist

  • Mar 2012 - Present

  I am a self taught artist, my art blog can be found at http://artbymichelle.wordpress.com/ and my art facebook page is https://www.facebook.com/PaintingByMichelle I sell my art in a local gallery called Art Between the Eyes and also in my Etsy store online: https://www.etsy.com/shop/PaintingbyMichelle I am a self taught artist, my art blog can be found at http://artbymichelle.wordpress.com/ and my art facebook page is https://www.facebook.com/PaintingByMichelle I sell my art in a local gallery called Art Between the Eyes and also in my Etsy store online: https://www.etsy.com/shop/PaintingbyMichelle



Lorman Education Services

• United States
• E-learning
• 1 - 100 Employee

• Presenter/Instructor

  • Jan 2008 - Present

  Lorman Education Services held its first continuing education seminar in 1987. Since then, Lorman seminars have kept businesses, and the professionals who serve them, current in the rapidly changing regulatory environment. We understand your need for concise, accurate and timely information. That understanding underlies each Lorman program. Lorman programs provide you current information on the rules, regulations and best practices that impact the success of your business or the business of your clients. Our faculty are leading professionals who work daily on the subjects they address. Show less



Salmon Press/ The Record Enterprise

• Contributor

  • Jan 2008 - Present

  I write a weekly column for The Record Enterprise about credit and debt. I write a weekly column for The Record Enterprise about credit and debt.



Gerson Lehrman Group

• Consultant at Gerson Lehrman Group

  • Jan 2004 - Present

  Offering consulting on credit and debt collection, starting a collection agency, buying debt, laws and procedures, as well as credit policies and collecting money. Offering consulting on credit and debt collection, starting a collection agency, buying debt, laws and procedures, as well as credit policies and collecting money.



John Wiley and Sons

• United States
• Book and Periodical Publishing
• 1 - 100 Employee

• Author

  • Sep 2010 - Nov 2013

  The Guide to Getting Paid, weed out bad paying customers, collect on past due balances, and avoid bad debt is published by John Wiley and Sons on the topic of credit and collections for business owners and entrepreneurs. The Guide to Getting Paid, weed out bad paying customers, collect on past due balances, and avoid bad debt is available on amazon.com & wherever books are sold. The Guide to Getting Paid, weed out bad paying customers, collect on past due balances, and avoid bad debt is published by John Wiley and Sons on the topic of credit and collections for business owners and entrepreneurs. The Guide to Getting Paid, weed out bad paying customers, collect on past due balances, and avoid bad debt is available on amazon.com & wherever books are sold.



Plymouth State University

• United States
• Higher Education
• 700 & Above Employee

• Adjunct Professor

  • Jun 2011 - Jun 2012

  I am teaching business classes about credit management, effective payment arrangements and using social media in collections - look for these classes to also be offered through PSU online in 2012. I am teaching business classes about credit management, effective payment arrangements and using social media in collections - look for these classes to also be offered through PSU online in 2012.



Entrepreneur

• Netherlands
• Furniture and Home Furnishings Manufacturing
• 1 - 100 Employee

• Columnist, Collection Specialist

  • Jan 2009 - May 2012

  I write a monthly column for Entrepreneur.com titled the "Collection Specialist" about how entrepreneurs and business owners can avoid bad debt, get customers to pay and limit credit risk. Entrepreneur also published my book the "Ultimate Credit & Collections Handbook, the check IS in the mail!" I write a monthly column for Entrepreneur.com titled the "Collection Specialist" about how entrepreneurs and business owners can avoid bad debt, get customers to pay and limit credit risk. Entrepreneur also published my book the "Ultimate Credit & Collections Handbook, the check IS in the mail!"



collector mentor

• Columnist, Ask Michelle

  • Jan 2009 - Apr 2012

  I write a monthly column for Collector Mentor magazine titled "Ask Michelle" where I answer readers questions about credit and debt, the laws, what you can and can't do and anything related to collecting money. I write a monthly column for Collector Mentor magazine titled "Ask Michelle" where I answer readers questions about credit and debt, the laws, what you can and can't do and anything related to collecting money.



Professional Women of the Collections Industry

• Board member

  • Jan 2007 - Apr 2011

  The Professional Women of the Collection Industry is a group of women who work in credit and collections who want to learn and network with other women in this industry. Our goal is to empower women to be better at their jobs and educate them so they can move forward and be outstanding. The Professional Women of the Collection Industry is a group of women who work in credit and collections who want to learn and network with other women in this industry. Our goal is to empower women to be better at their jobs and educate them so they can move forward and be outstanding.



Avant Resources Business Education

• Speaker

  • Aug 2010 - Feb 2011

  Present and speak at Avant webinars on different business topics. Present and speak at Avant webinars on different business topics.



M.A.D. Collection Agency

• United States
• Financial Services

• CEO

  • Jan 1998 - Dec 2004

  I started and ran M.A.D. debt Collection Agency successfully for 8 years until selling it to write full time. I started and ran M.A.D. debt Collection Agency successfully for 8 years until selling it to write full time.



CB Sullivan

• United States
• Higher Education
• 1 - 100 Employee

• Credit Manager

  • Apr 1997 - Dec 1998

  I was hired as their credit manager to write and implement a credit policy, collect on all bad debts, bad checks and screen and hire a 3rd party collection agency for the company to use for the collection of bad debts. I was in charge of all aspects of debt collection and credit policies and procedures. I was hired as their credit manager to write and implement a credit policy, collect on all bad debts, bad checks and screen and hire a 3rd party collection agency for the company to use for the collection of bad debts. I was in charge of all aspects of debt collection and credit policies and procedures.



Dead River Company

• United States
• Oil and Gas
• 300 - 400 Employee

• Credit Manager

  • Jan 1990 - Jan 1995

  Credit manager for all NH Dead River branch offices. Credit manager for all NH Dead River branch offices.



Rochester Shoe Tree

• United States
• Facilities Services
• 1 - 100 Employee

• Credit manager

  • Jan 1985 - Jan 1990

  I was hired as an A/R clerk and did well moving up to the Credit Manager position and then went on to reduce the companies bad debt more than it had ever been reduced. I was in charge of all aspects of debt collection and credit management. I also wrote and implemented a credit policy as well as screening and starting a relation ship with a 3rd party collection agency to collect on bad debt. I was hired as an A/R clerk and did well moving up to the Credit Manager position and then went on to reduce the companies bad debt more than it had ever been reduced. I was in charge of all aspects of debt collection and credit management. I also wrote and implemented a credit policy as well as screening and starting a relation ship with a 3rd party collection agency to collect on bad debt.



Advanced Interconnections

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Inventory control Clerk

  • 1982 - 1983

  Manged the inventory and kept track of the stock room on the computer. Manged the inventory and kept track of the stock room on the computer.