Christine Findlan Caudill

Sales Analysis and Consultant at Cox Communications
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Contact Information
us****@****om
(386) 825-5501
Location
Atlanta, Georgia, United States, GE

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5.0

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Tom Schulte

Christine's understanding of what it takes to be a true leader is undeniable! She has a thirst for knowledge and a passion to improve herself. She takes full responsibility to invest in what it takes to raise her level of personal leadership effectiveness! Knowing what I know about her, I would recommend following this values-based leader.

Rhonda Lynn

Christine has an outstanding work ethic and a fantastic background for many positions. Her previous marketing experience combined with her operational knowledge gives her a broad perspective on what needs to be done overall. She has the courage to speak up in tough situations to move the team forward. Christine is logical, professional and reliable. I have enjoyed tapping into her perspective and her open mindedness!

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Experience

    • Software Development
    • 1 - 100 Employee
    • Sales Analysis and Consultant
      • Jan 2011 - Present

      Sales compensation and incentive planning, analysis and modeling. Sales compensation and incentive planning, analysis and modeling.

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Web Design Specialist
      • Feb 2009 - Jul 2009

      Assist the web manager with project management of web design requests. Handling web updates and changes for all departments at Emory Healthcare. Includes html, css, and java script coding as well as implementing multi media updates to the site. Assist the web manager with project management of web design requests. Handling web updates and changes for all departments at Emory Healthcare. Includes html, css, and java script coding as well as implementing multi media updates to the site.

    • Internet Operations & Strategy
      • Oct 2007 - May 2008

      Managed overall strategy for increasing revenue from online/internet Yellow Pages advertisers. Conducted market research and sales team pilots to improve overall sales conversion rates, sales processes, and monetization of online products. Managed overall strategy for increasing revenue from online/internet Yellow Pages advertisers. Conducted market research and sales team pilots to improve overall sales conversion rates, sales processes, and monetization of online products.

    • Senior Manager
      • Jun 2007 - Oct 2007

      Designed management and non management compensation plans, securing leadership approval and managed systems requirements implementation. Included analysis of compensation payouts and sales behaviors for plan modification. Designed and implemented monthly sales incentive awards for sales teams. Implemented process improvements that reduced payout error rates by over 50%. Designed management and non management compensation plans, securing leadership approval and managed systems requirements implementation. Included analysis of compensation payouts and sales behaviors for plan modification. Designed and implemented monthly sales incentive awards for sales teams. Implemented process improvements that reduced payout error rates by over 50%.

    • United States
    • Telecommunications
    • 700 & Above Employee
    • Director Operations
      • Nov 2005 - Sep 2007

      Directed team of analysts that supported senior leadership, setting sales objectives, customer satisfaction analysis, sales trending and analysis.

    • Senior Manager Compensation
      • Nov 2002 - Nov 2005

      Directed compensation, awards and sales integrity programs for 5,000 management and non management call center employees. Awarded the highest staff honor (Pinnacle Award) due to excellence in project management and development of the new sales integrity review process for BellSouth

    • Senior Operations Manager and VP Staff Support
      • Jan 2001 - Nov 2005

      Supported the sales Save Desk initiatives in the GA territory and significantly improved rep save rate performance from 17.4% to over 40%. Results were due to intensive rep/coach development, training, and report management.Supported the broadband DSL product roll out in GA territory including competitive analysis, training, and local marketing support.Lead project manager for new compensation software installation. Coordinated team of analysts and HR specialists in a complete overhaul of the compensation process from manual to automated calculations. Reduced payout error rate from 10% per month to less than 2% per month. Show less

    • Wireless Marketing Manager
      • Mar 1998 - Jan 2001

      Developed and managed 2001 Business Plan for the Work at Home Segment including advertising, research, and sales plans for the customer segment.Planned and managed communications, promotional support and overall launch strategy for BellSouth Solutions, a new bundled service for BellSouth.Managed BellSouth wireless direct response communications including telemarketing support and creative development. Managed results analysis and improved both response and conversion rates by better targeted creative as well as customer segmentation analysis. Show less

    • Sales Operations Director
      • Nov 2005 - May 2007

      Directed team of analysts supporting senior leadership, setting sales objectives, customer satisfaction analysis, sales trending and analysis. Designed and developed new leadership reports that identified key areas of improvement opportunities in meeting sales and customer sat objectives. Christine Findlan Caudill Directed team of analysts supporting senior leadership, setting sales objectives, customer satisfaction analysis, sales trending and analysis. Designed and developed new leadership reports that identified key areas of improvement opportunities in meeting sales and customer sat objectives. Christine Findlan Caudill

    • Senior Manager Marketing and Segmentation
      • Mar 1998 - Nov 2003

      Directed marketing and promotional planning and campaign management for BellSouth Wireless and consumer segmentation initiatives. Increased direct mail response rates by using better targeting and data mining techniques. Work with advertising agencies on product and advertising strategy from concept through implementation. Directed marketing and promotional planning and campaign management for BellSouth Wireless and consumer segmentation initiatives. Increased direct mail response rates by using better targeting and data mining techniques. Work with advertising agencies on product and advertising strategy from concept through implementation.

    • Field Director
      • Jan 1995 - Mar 1998

      Supported team of market research and account managers by coordinating mall intercepts, focus groups, one on ones, and triads. Provided project coordination and planning support. Supported team of market research and account managers by coordinating mall intercepts, focus groups, one on ones, and triads. Provided project coordination and planning support.

    • United States
    • Retail Art Supplies
    • 200 - 300 Employee
    • New Product Manager
      • Sep 1993 - Feb 1995

      Responsible for new craft and hobby product introductions from initial concept development through retail. Included conducting qualitative and quantitative research, and project management of product procurement, packaging, pricing, advertising and distribution plan. Developed new product called Screen Scenes which was awarded the "Best New Product of the Year" in 1995 by the Craft Association Developed and introduced and new microwavable plaster product called "Faster Plaster" in craft and hobby stores, including Michaels. Show less

Education

  • Emory Center for Lifelong Learning
    Web Design
    2008 - 2009
  • Mercer University - Stetson School of Business and Economics
    MBA, Marketing
    1994 - 1997
  • Goucher College
    B.A, French

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