Brian Delk, CTS
Account Manager at KONTEK Systems, Inc.- Claim this Profile
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Bio
Kim Lawyer
I worked with Brian on two large events (500+ attendees), and appreciate the partnership I had with Brian and his team. Brian was onsite early and stayed through the last event each day to help ensure the success of AV for each session, speaker, and attendee. When we ran into onsite sound challenges, Brian and his team often beat me to the room and had an update before I even had to ask. While no planner enjoys running into sound challenges, it was reassuring to know that his team was prepared and available onsite when needed.
Kim Lawyer
I worked with Brian on two large events (500+ attendees), and appreciate the partnership I had with Brian and his team. Brian was onsite early and stayed through the last event each day to help ensure the success of AV for each session, speaker, and attendee. When we ran into onsite sound challenges, Brian and his team often beat me to the room and had an update before I even had to ask. While no planner enjoys running into sound challenges, it was reassuring to know that his team was prepared and available onsite when needed.
Kim Lawyer
I worked with Brian on two large events (500+ attendees), and appreciate the partnership I had with Brian and his team. Brian was onsite early and stayed through the last event each day to help ensure the success of AV for each session, speaker, and attendee. When we ran into onsite sound challenges, Brian and his team often beat me to the room and had an update before I even had to ask. While no planner enjoys running into sound challenges, it was reassuring to know that his team was prepared and available onsite when needed.
Kim Lawyer
I worked with Brian on two large events (500+ attendees), and appreciate the partnership I had with Brian and his team. Brian was onsite early and stayed through the last event each day to help ensure the success of AV for each session, speaker, and attendee. When we ran into onsite sound challenges, Brian and his team often beat me to the room and had an update before I even had to ask. While no planner enjoys running into sound challenges, it was reassuring to know that his team was prepared and available onsite when needed.
Credentials
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School of Emerging Technologies
ExtronSep, 2019- Nov, 2024 -
Certified Technology Specialist
AVIXA: The Audiovisual and Integrated Experience AssociationSep, 2022- Nov, 2024 -
MicroFlex Complete (MXC) Sales Enablement
Shure IncorporatedOct, 2019- Nov, 2024 -
AVIXA Certified Technology Specialist
AVIXA
Experience
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KONTEK Systems, Inc.
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United States
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Telecommunications
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1 - 100 Employee
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Account Manager
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Sep 2019 - Present
- Actively pursue new business in target markets- Build, strengthen, and manage current client accounts and develop new client-for-life relationships- Exhibit a consultative sales approach to determine the customer’s AV needs, and guide clients through a documented discovery and scoping process- Manage the full sales process from identifying opportunities, providing proposals to closing the sale- Collaborate with internal and external stakeholders to ensure the best experience for the customer from initial contact through installation- Maintain accurate client records in CRM tool- Resolve customer complaints- Accountable for maintaining a strong sales pipeline
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American Audio Video
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Events Services
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1 - 100 Employee
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Regional Sales Manager
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Dec 2017 - Aug 2019
•Responsible for managing the sales efforts to bring the clients vision to life•Responsible for monitoring the total guest experience •Establish a coordinated sales effort with clients•Establish a consistently high level of event production solutions for clients•Seek out new revenue channels and contribute to new product offerings•Manage the coordination, negotiation and quotation of high quality client event proposals•Coordinate with the Regional Manager and Operations team to ensure successful events•Cultivates and maintains a strong and rewarding business relationship with industry partners•Follows up with all clients through thank you letters and post event service evaluaions
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Vernon Computer Source
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United States
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Computer Hardware Manufacturing
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1 - 100 Employee
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Account Support Manager - Team Lead
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Feb 2015 - Nov 2017
•Managed an internal team of Customer Service Representatives, configuration technicians along with a shipping and receiving staff•Managed a robust inventory of computer rental products and ensured the quality and functionality of the products upon their return•Responsible for ordering all custom shipping containers for 100’s of PC and servers from early design concept to final production•Responsible for the Management of the North American Loan Program for Lenovo PC Sales Representatives •Responsible for the Management of the North American Loan Program for Lenovo Server Sales Representatives •Responsible for the Management of the OEM Loan Program for Lenovo OEM Sales Representatives •Responsible for the Management of the Dell SHI and EMC Loan Programs for Dell and Partner Sales Representatives•Manage, update, and report on budget and financial aspects of of all loan programs •Established and Maintained strong relationships with Lenovo PC senior level Brand Managers•Established and Maintained strong relationships with Dell PC Loan program managers•Created custom surveys to send to sales reps in order to generate feedback to enhance the usage of the loan programs•Assisted in planning onsite and remote events •Assisted in collaborations with marketing department to create custom marketing materials
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Centrifuge Media, Inc.
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United States
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Media Production
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1 - 100 Employee
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Project Manager
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Sep 2012 - Jan 2015
•Responsible for working within an internal budget created to maximize profit•Establish contact with hotel management and coordinate details of corporate event while adhering to venue guidelines•Establish and maintain relationships with domestic and international audio video equipment vendors, plant vendors, stage furniture and set design vendors•Collaborate with team to determine proper equipment based on client needs; suggest equipment and setup that will increase the production value of corporate events•Maximize profitability by sourcing necessary audio •Video equipment from vendors that was not internally owned•Book all travel (flights, car rentals, black car services) for onsite production team•Responsible for filling out all internal paperwork and forms according to company standards•Manage, update, and report on budget and financial aspects of programs •Establish face-to-face contact with the hotel staff, event manager and client•Oversee and direct load in of equipment from local A/V vendors, plant vendors, stage furniture, and set design vendors•Interact with clients, hotel staff, vendors, contractors, and internal team members to seamlessly create a professionally produced event•Facilitate slide reviews for clients on site•Work with the client to determine show flow•Setup and operate various makes and models of high-end audio equipment•Setup and operate various makes and models of high-end graphics switchers•Lead strike and breakdown crews consisting of colleagues and contracted workers•Assist in testing and quality checking laptops, powered speakers, small mixers, microphones, switchers, projectors, cabling and all other equipment for return deliveryPost Production and International Event Wrap Up•Email all vendors/freelancers to get copies of final invoices•Verify and calculate all travel expenses, any onsite additions/subtractions•Create and manage event reconciliation based on all expenses incurred while on site
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SmartSource
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United States
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Events Services
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100 - 200 Employee
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Technical Service Rep. / Project Manager
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Apr 2005 - Aug 2012
•Responsible for assisting clients in planning and organizing equipment rental for tradeshow/corporate events•Oversee the procurement of equipment for events including (but not limited to) testing, cleaning, organizing, packing, and shipping•Coordinate with local labor to distribute, setup, test, and monitor equipment in their designated show locations •Management of deployment and support for tradeshow floors with booths ranging from 1 to 60 as well as corporate events with breakout rooms ranging from 1 to 15 with various equipment •Delegate responsibilities to the appropriate personnel while contributing to the overall function of the event’s success •Schedule delivery and pick up of all orders consisting of computer and AV equipment•Interact with clients as well as approximately 100 internal sales representatives to ask and answer questions about current and future orders•Responsible for acquiring all necessary equipment from 24 other branches nationwide to fulfill future customer orders (Ranging anywhere from one 12 channel mixer to 200 laptops) •Collate room, booth, and load-in documents provided by clients•Prepare all order documents and rental agreements for outgoing local orders•Responsible for consistency and maintenance of 2 local internal Ghost servers •Image all outgoing laptop, desktop, and Mac computers with both client created images as well as company standard images using Norton Ghost•Assist in testing, cleaning and quality checking large and small monitors, powered speakers, small mixers, microphones, printers, copiers, cabling and all other equipment for local delivery
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Education
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1995 - 1998
Mt. San Antonio College
Associate's degree, General Education
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