Erika Goode

Senior Lead Consultant at Various Clients`
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • English Native or bilingual proficiency
  • German Native or bilingual proficiency

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5.0

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Thad Dupper

Erika was senior member of our technical team at Evolving Systems and as such I could always count on her leadership and superb project management skills. Our products were operational support systems for many tier 1 carriers around the world and I could always count on Erika's team to produce quality code, on-time and on-budget. Erika is a senior, self-motivated professional who would be a great addition to any technical organziation.

Shahram Samimi

I worked with Erika on a big aviation project that will be the future of aviation. She helped our team with mapping the aviation data sources which vary between different providers and different countries. This task required a lot of patience, coordination and follow ups as nothing was previously documented. I found her to be a very energetic, good team member and somebody who pays great attention to details. She communicates very well with the team and is always willing to help to overcome challenges. I would definitely recommend her to any organization or company who is in need of a good Business System Analyst. She is a great value-add to any team. She is technically strong and has great problem-solving ability. Her work was a key factor to our team's success.

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Credentials

  • International Traffic and Arm Regulations (ITAR) and Export Administration Regulations (EAR)
    L-3 Communications
    Jun, 2009
    - Oct, 2024
  • Copyright Compliance
    L-3 Communications
    Oct, 2008
    - Oct, 2024
  • Operational Safety, Suitability, and Effectiveness (OSSE) Certification
    L-3 Communications
    Aug, 2008
    - Oct, 2024
  • Agile Product Owner
    TEKsystems
  • Management of Technical Information
    University of Santa Cruz
  • Previous Secret Clearance
    Department of Defense

Experience

    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Senior Lead Consultant
      • Dec 2006 - Present

      Technical Product Owner for Davita Dialysis care with experience in Artifical Intelligence (AI), Business Intelligence (BI), Google Cloud implementations. Senior Business Analyst for ElevatePoint with focus on cloud technology for healthcare client portals and SharePoint migrations/implementations. Senior Business Analyst/Product Owner/Product Manager/Scrum Master for Level 3 Communications. Technical Delivery Manager/Product Manager for Charter Communications. • Project Management for Advanced Engineering for portfolio of several high profile key projects involving Software Implementations and Hardware Consolidation. • Building of roadmap for upcoming projects to assist C-level management with project strategy for upcoming year. • Created Key Performance Indicators for advanced reporting in Jira using JQL . • Process creation for department Project Management process, Cause Mapping and Root Cause Analysis (Six Sigma). • Wrote Technical Requirements for Speedtest and Home As A Hotspot applications. • Designed tool integration architecture. Three different contracts with Boeing/Jeppesen in the following roles: Technical Requirements Analyst for Boeing/Jeppesen using UML methodologies and RUP Agile to analyze functional requirements for Federal Aviation Administration (FAA) compliant software with focus on compliance and requirements traceability using ReqPro. Instructional Designer for Boeing/Jeppesen designing and writing training materials for pilots and ground crew. Product Analyst for various DoD firms including L-3 Communications, ITT Industries. Verification project for the Advanced Extremely High Frequency (AEHF) satellite communications system and launch. Business Analyst/Product Owner/Project Manager for El Paso Gas Pipeline using Unified Modeling Language (UML) in an Agile IT development environment for a comprehensive $4 million software (SOA implementation Data warehouse) and SCADA (supervisory control and data acquisition) real-time data.

    • United States
    • Business Consulting and Services
    • 100 - 200 Employee
    • Senior Consultant - Top Tier Consultant
      • Jul 2012 - Dec 2012

      Provided consulting services for Kaiser Permanente involving an innovative, large scale technology platform affecting 56,000 ancillary users across 466 medical and insurance facilities - 1 Billion Dollar project. Conducted gap analysis in process flows to streamline processes and ensure maximum ROI. Researched Business Analysis (BA) templates and wrote Desk Top Level (DLPs) procedures for claims processing software. Provided consulting services for Kaiser Permanente involving an innovative, large scale technology platform affecting 56,000 ancillary users across 466 medical and insurance facilities - 1 Billion Dollar project. Conducted gap analysis in process flows to streamline processes and ensure maximum ROI. Researched Business Analysis (BA) templates and wrote Desk Top Level (DLPs) procedures for claims processing software.

    • Biotechnology Research
    • 700 & Above Employee
    • Technical Marketing/LP Engineer
      • Jun 2000 - May 2006

      Evangelized Next-Generation Network products to stakeholders and product champion. Facilitated the development of corporate policies for the Next Generation Network (NgN) product licensing and software distribution life cycle, which resulted in prevention of major revenue losses. Implemented Rational Documentation Management system adhered to Rational Unified Process (RUP) development methods. Built online marketing demos and delivered online training to global teams (sales, pursuit & delivery) and channel partners, which reduced development team support 50% over prior product introductions; enabled $600K in revenue and $1M in new international sales. Participated in quality assurance testing (QA) at the end of a product life cycle and performed usability testing to improve product quality. Documented hardware and software for wireline and wireless Voice over Internet Protocol (VoIP) products. Developed & maintained relationships with technical partners, distribution and R&D teams.

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Consultant - Project Manager
      • Nov 1998 - Jun 2000

      Client: MCI Worldcom (now Verizon) - Software Release Project Manager Provided leadership, guidance and problem solving for project team consisting of 150+ employees for cutting edge Next Generation Network software product. Succeeded at coordinating Single Point of Failure (SPOF) infra-structure project with supporting software release. Directed and oversaw software release and capacity increases using the Rational Unified Process (RUP), Earned Value Management (EVM) techniques and Requirements Traceability matrixes using ReqPro. Successfully prevented project delays by organizing test case reviews between functionality and integration test groups and provided daily hands-on guidance to team. Opuswave/Siemens - Consultant Assisted client with project management and scheduling tasks for consulting team members. Authored product documentation content in proprietary SGML system.

    • Finland
    • Telecommunications
    • 700 & Above Employee
    • Lead Information Developer/Project Manager
      • Dec 1995 - Nov 1998

      Selected by management to work as major contributer with engineering tiger team to address and resolve customer usability issues for Open Architecture solution product line. Participated as key member on small start up team to bring brandnew technology to market - Short Message Service (SMS) and Interactive Voice Recognition (IVR/SMS) products. Project managed documentation deliverables for billing and administration products (OA&MP) for telephony services. Worked with third-party developers to improve UI usability and provided Performance Support solutions. Mentored junior staff and managed consulting resources.

  • Ariel Performance Support Systems
    • Mountain View, California
    • Project Manager/Instructional Designer
      • Sep 1994 - Dec 1995

      Project managed development resources for major revenue generating project by providing guidance and training for information consultants, writers, graphic artists, and programmers to assure high quality of deliverables to client. Represented consulting firm as Subject Matter Expert in conferences and meetings with the client. Wrote reference materials for internal Expert Performance Support System (EPSS). Hired production team during major transition phase of the project and provided leadership, reverse engineered software and provided hands-on training that brought failing 2M project back online to successful delivery and sale of the company. The project consisted of an award-winning, performance based Computer Based Training (CBT) for major accounting firm – KPMG Peat Marwick. The CBT won the prestigious “1995 Windows World Open Winner – Best Accounting CBT” from Bill Gates.

Education

  • RS Poly Tech Hirschaid/Germany
    Accounting and Business/Management

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